10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 106,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Volvo S80. The contact stated that after parking the vehicle and exiting, the driver's side, passenger's side and the curtain air bags deployed inadvertently. The vehicle was taken to a dealer for diagnosis but the technicians could not determine a cause for the failure. The manufacturer was notified and agreed to cover the cost of the repairs. The vehicle was repaired. The failure mileage was 120,000 and the current mileage was 135,000.
- Plymouth Meeting, PA, USA
I changed the battery and the airbag warning light went on. Went to Volvo dealer and was told that control module is dead and it cost me $900 to replace air bag control module.
- Virginia Beach, VA, USA
While driving my 2000 Volvo S80 about 20-25mph all the sudden lost power to all my gauges, dashboard lights, power windows, & power locks. The radio was the only device that was working. The following message was displayed SRS-airbag service urgent. I have noticed a difference on my brake pedal that it does not respond as well as it use too there is a short delay when stepped on. Before this incident I had noticed a clicking noise on the driver side when a came to a stop like a relay chattering & also the ac would come on when the car is turned off. At times the following message would appear frequently alarm needs servicing. I don't know what is causing this malfunctions but if its a manufacturing problem Volvo should be liable on correcting the problem & provide us with a safe vehicle.
- Moreno Valley, CA, USA
SRS airbag failure and ABS brake warning lights and alerts posted on dashboard display. Turns out the problem was defective software and was resolved with a software update. This is a critical safety issue since the failure results in the disabling of the systems. The problem was diagnosed and fixed in about an hour. Volvo clearly new about this problems since the software upgrade (aka a fix) was already completed and available - Volvo had to pay someone to fix the software, why pay them if there was no defect. I believe this safety issue should be at least advised if not mandatory for all owners of these vehicles. It is a simple easy way to avoid a tragedy if these systems are disabled by defective software.
- Alexandria, VA, USA
Another complaint for the Volvo S80 throttle module causing the car to lose all power on the freeway. I was fortunate that each time this occurred, I was in a position to get off the road safely. The situation could have been disastrous, however. I work in nashville where every route to work is undergoing road construction and does not have a shoulder to pull off on. Had the ETM failed in one of these locations, I would likely have been hit by other autos unable to avoid me. I had the part replaced for about $850 as Volvo claimed that it was not a problem and refused to fix it. In addition to the faulty ETM is the ABS control unit for the airbags and traction control. According to what I've seen on Volvo message boards (volvospy.com, swedespeed.com and brickboard.com), this part also seems to fail as frequently as the ETM. Mine is failing now and needs to be replaced or I can have it fixed at an independent shop - please check the following website for more information on this shop: home.earthlink.net/~vicrocha/ if the ABS control unit fails in an accident, the airbags will not to deploy. If the traction control is not working, the car may not be able to avoid a dangerous situation which could result in an accident as well. The part can be made to be more dependable, according to information from the independent shop listed above. The incident date is not accurate. It occurred over a period of a couple of weeks a little over a year ago. I can check the date of repair to give you a more accurate date if you wish. Thanks!
- Mt. Juliet, TN, USA
Continuous air bag warning light. Car dies on road. Get fixed, then air bag light comes on again. Ran into a person who Volvo airbags deployed without reason and she was injured. After exiting highway, car "died." I am lucky to be alive as the wheel stiffened up & I had to rely on the parking brake to slow down. Had to get a "jump start" to get home. Car is unsafe. Returned to Volvo. Also had steering wheel that shakes at higway speeds, alarm that went off while driving, & wouldn't start, remote door opener doesn't always work, service engine light flickered on & off -- said it was an emissions problem.
- Charleston, SC, USA
Failed climate control unit driving to work. Air bag system sevice urgent (in info. Box) came on and still on. Eat belt tighten for no reason.
- Fair Oaks, CA, USA
Problem number 1:on 07/18/2000 found to have none of the controls on drivers door panel master switch were working. My car has been repairing on Volvo station from 07/19/2000 to 08/16/2000. Master switch was replaced and software downloaded. It took almost one month to fix my car.problem number 2on 02/13/2001 during high side impact with another car none of airbags and none of side impact protection system worked. Three people were injured. Impact occurred at the right side (passenger) T-bone and right front fender. Volvocars was contacted. They refused to release their technical evaluation of my car. Statement from Volvo information is proprietary to Volvo and will not be released.problem number #3 04/13/2001
- Brooklyn, NY, USA
- Barre, VT, USA