10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 61,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I took my car to a car wash in Feb. 2008 and the sunroof exploded. It cost me almost $1500 to fix. I sent in the documentation to the carwash association. They told me Volvo will reimburse me. I pray they are right.
- Kenosha, WI, USA
I own a 2000 Volvo S-80. While proceeding through automatic car wash, the sunroof shattered during the blower/dryer operation. Car wash manager informed me that these models have a propensity to break at the same spot in the car wash process. He stated that Volvo replaces the sunroof under warranty, but when I contacted Volvo, they denied any knowledge of the problem.
- Medford, NJ, USA
My wife was driving the vehicle and I was a passenger. When attempting to open the sunroof and when it was about 1/4 opened, a steel bar, about 26 inches in length came out of the roof opening and hit my wife on the right side of her head while she was driving. The glass did not break only the metal bar that was glued to the glass came loose and fell out. Had she turned her head in my direction, the bar could have caused serious injury and even could have hit one of her eyes. This metal bar was attached to the leading edge of the glass. No accident or serious injury other than bruised skin occurred. On Nov 29th the car was taken to the dealer to be evaluated and spoke to the service manager who said he never heard of this happening before. When he called a mechanic over to ask his opinion, the mechanic stated that they just replaced a sunroof glass on a similar car the previous week with the same problem. The service manager only said that if the glass was replaced, it would be very costly. No offer was made to repair or replace with a better part. This incident could have caused a serious or deadly accident.
- Coatesville, PA, USA
While driving sun roof bar which is a metal bar that goes around the glass in the sunroof caved in on the consumer. She contacted the dealer, and was told this was a common problem with the sun roofs in Volvo vehicles.
- Cypress, TX, USA
Consumer called complaining about having problems with the sunroof. Also stated that while on a car wash an the minute the dryer started sucking the air to dry the vehicle the sunroof broke in pieces and the roof almost came off. Dealer was contacted and stated that is not their problem.
- Doyles Town, PA, USA
- Kenosha, WI, USA