10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,254 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car ran rough rpms up & down felt like car would stall if foot did not stay on gas pedal. Did not feel safe driving because of potential to stall at any time. Took to dealer who replaced the electronic throttle module (at our expense). Now we are reading that Volvo has reversed its position--but only in sweden not North America. Now car is running rough again and rpms are sticking high, then dropping, do not feel comfortable driving. Volvo says too bad.
- Marlton, NJ, USA
My 2001 Volvo S80 died in traffic as I was leaving the post office in texarkana, tx. It would not restart and I let it roll back to try and get partially out of the roadway. It was towed to the Volvo dealership in shreveport, la. The service manager called and told me it was the electronic throttle modulator and would have to be replaced. He called back later and told me the electronic module in the gas pedal had a fault and also needed to be replaced. In total the bill was over $1500 I researched online and found that this was a high failure rate part and that California had filed a lawsuit to force Volvo to do a recall and also reimburse owners who had already paid to have this problem fixed. I called Volvo and talked to donna, a customer service rep, who said she would talk to the regional manager to see is there was anything they could do for me. The car was repaired and after a week of phone calls back and forth, of course Volvo said they could do nothing to help me with the expense.
- Texarkana, TX, USA
While driving 65 mph lost steering ability and engine completely shut down. Took vehicle to the dealer, and problem has not been remeded as of yet. Dealer statesdthat it was a glitch in computer.
- Cover, NH, USA
- Woodstock, GA, USA