10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 20,533 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
"SRS (supplemental restraint system) airbag failure urgent" message came on. I took vehicle to the dealership for repair. The diagnosis was a faulty (R) front passenger seat belt assembly, which was replaced. Several days later the fault message returned. Dealership checked codes and indicated it was the same exact part. I had the previous owner's service history for the car and discovered this problem had occurred 6 months prior to me purchasing the vehicle and another dealership had already replaced the same seatbelt assembly. So instead, the current dealership replaced the control module for the entire SRS system. Two days later the fault message returned again. The car is back at the dealership for the third time now and has been there for a total of about a month. They are not sure exactly what the problem is, but suspect the wiring harness under the front passenger floor area. I have researched this issue quite a bit and have discovered a recall involving the connection for the clock spring in the steering wheel for my 2010, but more telling is a recall affecting 17,000 vehicles encompassing many models my 2012 for a wiring problem where the seat harness may become disconnected when moving the seat. Perhaps even though my vehicle is a 2010 it still could be the same problem since not much has changed between these model years. I have also learned that the SRS system disables the airbags when this fault occurs so this represents a major safety risk to me and my family.
- Blythewood, SC, USA
The contact owned a 2010 Volvo S80. The contact stated that while dirving 30 mph, she attempted to avoid a deer and lost control of the vehicle. The vehicle was involved in a crash with three electrical poles as a result. The air bags did not deploy. The vehicle was deemed destroyed. The contact and a passenger suffered concussions from the crash. The contact then noticed the recall associated with NHTSA campaign id number: 10V489000 (air bags: Frontal), but was informed by the manufacturer that the vehicle was not included. The contact was informed by the manufacturer that an engineer will examine the vehicle. The failure and current mileages were 13,700.
- Lewisburg, WV, USA
- Yakima , WA, USA