The vehicle is a battery electric that relies on its 12V battery to start and operate. My wife and I were driving the vehicle and began to stop in a let hand turn lane when it shuddered violently and stopped without any ability to move forward or in reverse - an emergency message appeared in the dash display indicating a 12V battery charging fault, and to immediately take the vehicle to a service center, also indicating that vehicle could not be restarted. Had we been on a highway in the process of merging, changing lanes or simply in front of another vehicle a serious accident could have occurred causing injury or death for occupant of multiple vehicles (beyond significant property damage). Furthermore, the 12V Battery charging fault is a known issue to Volvo, having been experienced by many drivers over the past several years with no resolution by Volvo other than replacing 12V batteries when they fail (mine was replaced in November 2022, and previously the battery was recharged after failing in December 2021 when it stranded us at the airport after returning from a trip.) Finding the vehicle dead is one thing, having it die when operating it is another more serious thing. I have raised this issue through my dealership on at least 2 prior occasions, as noted above. The service department at the Volvo dealership has inspected the vehicle for this 12V battery charging issue but has not provided a physical and/or software fix for this issue over the year and seven months I have owned this vehicle. This failure occurs without warning.

- St. Augustine, FL, USA

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

- Loveland, OH, USA

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition. There has been no attempt to recall this vehicle for this problem and it is not noted as a recall for this vehicle. The failure of the energy module caused a complete loss of all power and an inability to move the car.

- Loveland, OH, USA

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

- Loveland, OH, USA

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The -€œStart/Stop-€ function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be -€œon-€ in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

- Birmingham, AL, USA

I was given the car a a demo pending delivery and it stopped unexpectedly while driving nearly causing an accident.

- Doylestown, PA, USA