In approximately May of 2023, my vehicle experienced "propulsion system failure" per a dash board light, and would not drive. I had it towed to Volvo and they told me that it was a known defect that required a software upgrade. They upgraded the software. In May of 2024, the car had a second propulsion system failure. The Volvo dealer found the error code and light on the dash, followed diagnostic procedures and saw that the software is up to date. They opened a case with Volvo and Volvo informed them that they are aware that propulsion system failures are occurring even with the updated software installed. They are planning an upgrade but have not yet completed it or made it available. Thus, Volvo knows that the propulsion system can fail, including when the car is in driving, and has not advised consumers or corrected the problem.

- Los Angeles, CA, USA

Very frequently (4-5 times a week) the charging cable will not release from the vehicle. Pushing release button resolves to flashing yellow, red, or green lights, but does not release. Sometimes will release from console, but not always. Locking and unlocking the vehicle, repeating all the above several times will eventually release the cable. This may be related to the erratic charging process where the car may or may not charge after being driven or left overnight. Dashboard may show initializing, or show that it is not charging when it is charging, or vice versa. Dealer stated could not duplicate, but software update would fix it. No code, no problem as they say in Sweden. Driving the 15 minutes home from the dealer resulted in the car failing to charge, and the cable refusing to release. This problem has been duplicated using a home Chargepoint charging system cable, and the supplied Volvo charging cable on two different 50amp outlets in the garage. The inability to remove the charging cable quickly in an emergency may lead to serious or even fatal consequences. A quick Google search shows that this is a known problem. There are other erratic system problems in the vehicle which by themselves may not be serious or fatal, but lead to increased driver distraction which could be serious or fatal.

- Las Vegas, NV, USA

Complete power failure of the vehicle. Inability to start or move the car. Car cannot be locked, wheels are locked, no power to the vehicle

- Loveland, OH, USA

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

- Loveland, OH, USA

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition. There has been no attempt to recall this vehicle for this problem and it is not noted as a recall for this vehicle. The failure of the energy module caused a complete loss of all power and an inability to move the car.

- Loveland, OH, USA

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

- Loveland, OH, USA