5.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,895 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Volvo XC60:

Unsubscribe any time. We don't sell/share your email.

problem #19

Jul 212022

XC60

  • miles
The front windshield was not properly sealed during manufacturing and is now leaking when it rains. Water drips down the inside of the windshield in front of the driver resulting in distraction and poor visibility. I also fear that in an accident the windshield would not perform as it should and would be a safety issue. I brought it to the Volvo dealer and they just said I had to have it replaced but they do not provide that service. I brought it to a windshield service center and the technician was able to push on the windshield with only his hand and confirm that it was not sealed and showed movement. They also mentioned that have seen this issue many times with these cars. There were no warnings other than the leak which started a few months ago.

- Amherst, NH, USA

problem #18

Jan 152022

XC60

  • miles
The windshield was not sealed properly during manufacturing because of a problem with the sealant used. This has caused a leak from the windshield on both the driver and passenger side from the top of the windshield when it rains. This creates lowered visibility when driving with water on the inside of the car, and also causes driving distractions while operating the vehicle. This improperly installed windshield also has caused malfunctions in electrical components in the windshield. There are no warning lights for this issue, but the windshield must be resealed by an auto glass technician.

- Milwaukee, WI, USA

problem #17

May 052022

XC60

  • miles
Manufacturers original windshield began leaking. On inspection windshield is not properly bonded or adhered to vehicle body and is able to be pushed off the body of the vehicle with little pressure from the inside of the cabin. Windshield repair company advised me to look for a recall notice they were so concerned. Didn't find one, so I wanted to report a safety concern

- West Linn, OR, USA

problem #16

Mar 012022

XC60

  • miles
Original front windshield separating from frame of car. Leaking water during rain / melting snow. In cold weather forms ICE/FROST on INTERIOR posing visibility hazard! Autobody worker showed me how the windshield MOVED when he pushed on it with nothing more than his hand - warned me this is also a structural risk in case of crash. He stated he has personally seen hundreds of these on same model car for this year and the two following. Doesn't know why the company doesn't issue a recall!

- Hingham, MA, USA

problem #15

Mar 142022

XC60

  • miles
Our 2012 Volvo XC60 has a problem with the seal along the top of the windshield, which allows water into the interior of the car. It can end up dripping onto my lap while driving, which is distracting and a potential safety issue, and it also can obstruct visibility as water runs down the inside of the glass.

- Atlanta, GA, USA

problem #14

Dec 292021

XC60

  • miles
During heavy rains and movement there is water leaking into the vehicle along the top drivers inside of the windshield. It also drips onto the steering wheel which often startles me while actively driving. The windshield has no cracks and is the original windshield.

- Battle Ground, WA, USA

problem #13

Jul 012020

XC60

  • miles
When it rains or I go through the car wash the windshield leaks water that runs down the inside of the glass and has stained the headliner

- La Quinta, CA, USA

problem #12

Aug 142021

XC60

  • miles
When it rains or when getting a car wash, the windshield leaks water into car.

- Austin, TX, USA

problem #11

May 072021

XC60

  • miles
My volvo windshield started leaking from the top seal. When it rains water runs down the entire inside of the front windshield.

- Torrington, CT, USA

problem #10

Apr 102021

XC60

  • miles
Windshield seal failed causing water to leak into car

- Honolulu, HI, USA

problem #9

Jan 012019

XC60

  • miles
Severe interior water leak from top of windshield whenever it rains, during a carwash, etc. - creating visibility problems for the driver & a resulting safety hazard since the windshield is not suitably sealed. The vehicle has been garage parked, never been in any type of collision, and never been damaged in any way. Windshield leakage is a common issue with Volvo, even though the manufacturer and local dealerships continue to deny there is a problem.

- North Chesterfield, VA, USA

problem #8

Nov 122020

XC60

  • miles
Windshield sealing problem. Water is leaking thru top of the windshield.

- Attleboro, MA, USA

problem #7

Jul 172020

XC60

  • 102,000 miles
The vehicle's windshield has been leaking water through the top of the dashboard. When it rains, the windshield leaks all over. I have been following forums and it is a common problem in this particular model of Volvo but has not been a recall. If this continues I'm afraid someone driving could loose visibility if its raining. Even through the carwash this Volvo models leak water. Something needs to be done.

- Fishers, IN, USA

problem #6

Feb 012017

XC60

  • 60,000 miles
I bought my XC60 in 2012 from gerald jones Volvo in evans, ga. Approximately in 2017 my wife notice water coming inside the car from the windshield on the driver's side. At that time, I had the dealership look at the windshield and sunroof. They found nothing wrong. The water continued to leak in the car, but in July 2017, the navy transferred me to Japan and the car was stored in a military approved facility. I was not able to get the windshield repaired prior to leaving overseas. When we returned in July 2019, we were reminded of the leak when we took the car through a carwash. Finally, on 10 Jan 2020 after I made the claim with my insurance company, I took it to safelite in fallschurch, va. The technicians checked the windshield and they commented that they have seen a lot of Volvo's with factory install issues with windshields. I checked your website for recalls and there were none. When the technicians removed it they found that the seal was never bonded to the windshield at the very top of the windshield and the windshield was loose all along the roofline. I've attached pictures. I believe this is a major safety problem. I searched the internet for others that had similar complaints and found a lot of people with this same year, make, and model have complained. This should be a mandatory safety recall. There appears to be a serious problem with these vehicles and could cause serious injuries in a collision, if not death. This defect is consistent whether we are in motion or sitting still. It leaks all the time.

- Fairfax, VA, USA

problem #5

Sep 012019

XC60 6-cyl

  • miles
I have a 2012 Volvo XC60 with an adhesive failure at the top of the windshield that is apparently caused by a manufacturing defect that Volvo has yet to take responsibility for repairing at their dealerships. This is a safety hazard. According to Volvo: "the windshield is one of the most important parts of the car. Not only does it ensure an undistorted view ' it also is a critical structural component of the vehicle. That means the installation process for windshield replacement has to be exact and performed using only Volvo genuine glass in order to retain the original properties. The windshield is important to the structural integrity of the vehicle and also interacts with many Volvo safety systems. The only way to preserve performance and guarantee safety is to install Volvo genuine windshields. Using Volvo-specified adhesives will bond the windshield to the same strength as when assembled in the factory. It's important the bond has the right strength for the function of the passenger airbag which is designed to use the windshield as a support when deployed." Https://www.volvotechinfo.com/sitecontent/certifiedcollision/factsheetvolvogenuinewindshield011419-final.pdf I have been referred to an auto glass shop by the Volvo dealership for repair and was told by that shop that there is no after market part so the part from Volvo is over $700 and that I would need to be prepared to pay for that part should the glass shatter upon removal.

- Portland, OR, USA

problem #4

Jan 022018

XC60

  • 75,000 miles
Water drips from top of windshield into car as fast as it comes down. Drains into lights fixtures as well as gears and wheel. Fogged up glass on highway causing serious safety concern. In winter caused gears to freeze in park. Water pooled in bottom of car and in light fixtures. Water in sunroof control - caused malfunction. When going from stop to start water rains down in eyesight cause another major safety concern. Dealer said windshield was loose. Service said they had not seen this problem. Sales said this model has this problem all the time. Interesting conflict... Volvo forums have this issue well documented.

- Lambertville, NJ, USA

problem #3

Mar 112019

XC60

  • miles
The front windscreen / windshield bonding had failed within the first couple of years of ownership of the vehicle. This was not known at the time, misdiagnosed by the manufacturer, and only recently identified by a 3rd party. This is apparently a common issue encountered and has led to, according to the local 3rd party garage, at least one instance of a windshield becoming detached during driving. In our case the bond has progressively failed across the top of the windshield with the symptom being an intermittent water leak. One concern is the windscreen detaching during motion, but my more serious concern it the possibility of the windscreen affecting function of the passenger front airbag.

- Winchester, VA, USA

problem #2

Feb 202018

XC60

  • 84,000 miles
Water leaking into interior from windshield. I've taken it to the Volvo dealership and they won't fix it due to being out of warranty. Safelite wants $350-$800 to reseal or replace the windshield. The leak is making it dangerous to drive in wet weather as it drips onto the steering wheel and onto the driver. The leak occurs during any rainy condition while stationary or in motion.

- The Colony, TX, USA

problem #1

Oct 092017

XC60

  • miles
Adhesive failure to the winshield glass surface

- Baltimore, MD, USA