10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,308 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving my 2014 Volvo XC60, I stopped at a red light and started to feel a vibration in the car. When the light turned green, I pressed on the accelerator and a warning came up that I needed to either slow down or down shift. I began to move to the right lane and then my car stopped. After receiving a tow to the dealer, I was told that it was a software problem that caused my car to not display an accurate amount of fuel and I was out of gas. They upgraded my software and it fixed the problem, but it was not a mandatory upgrade and was not made aware of it until the problem.
- Coppell, TX, USA
The volume level of the lane change warning signal is extremely soft and largely undetectable with background road noises. This presents a safety issue as the driver is not alerted to inadvertent lane changes as he/she should be. I came pretty close to having an accident since I had expected the alert and it did not occur at a volume level that I could hear. (I had a 2010 Volvo XC60 with this same feature but the volume level of the lane change warning was much louder). The Volvo dealer confirms that the volume level of the lane change warning is not user nor dealer adjustable; it will require a software upgrade by Volvo. I have informed Volvo customer service of this issue. They say they are aware, but could not provide any date for the software upgrade to fix this important issue. Some urgency needs to be provided in fixing this as it is a significant safety issue.
- Atlanta, GA, USA
- Easton, CT, USA