10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While I was driving in a busy multilane city traffic situation, the car's center console went completely blank and the turn signals, hazard lights, and Volvo on call were not functioning properly. I am not sure what else was affected. This continued for a full 1-2 minutes, unlike times before when the system has done the same thing but quickly re-booted. The safety of others and myself was compromised, as I needed to change lanes to get onto the interstate. I could not tell if my signals were functioning because the signals were not making a clicking sound and the flashing signal indicator lights were completely nonfunctional. I tried the hazard lights as well, which did not function. I pressed the Volvo on call button, but nothing happened. When I took the car to the dealership, the service manager stated that a "software update" was performed to fix the problem, and when I questioned how I was to know if this would be a problem in the future, I was told that I "wouldn't know unless there was a problem" and they claimed to know nothing about whether the incident would be reported to the NHTSA. I feel unsafe driving this car now, which is ironic considering that I bought a Volvo for its purported safety.
- Easley, SC, USA
Safety issue the auto-hold brake function malfunctioned. I am using this feature a lot. When entering a paid parking garage the car stopped correctly before the gate. But when opening the door and unbuckling the driver's belt the system malfunctioned- instead of entering auto parking mode and be stopped if moved forward fast, breaking the parking gate completely, damaging city's property, breaking my mirror and getting dents on the hood, driver's door and B-pillar trim panel. Also my left ankle had a big bruise and lump after that, but luckily was not broken. This case was reported to police. The vehicle was stopped. Parking garage entrance
- Hollywood, FL, USA
- Saint Anthony, MN, USA