7.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Nov 012021

XC60

  • miles
The entire vehicle shakes and vibrates violently at 50 mph and over.

- Miami, FL, USA

problem #2

Apr 202021

XC60

  • miles
While I was driving in a busy multilane city traffic situation, the car's center console went completely blank and the turn signals, hazard lights, and Volvo on call were not functioning properly. I am not sure what else was affected. This continued for a full 1-2 minutes, unlike times before when the system has done the same thing but quickly re-booted. The safety of others and myself was compromised, as I needed to change lanes to get onto the interstate. I could not tell if my signals were functioning because the signals were not making a clicking sound and the flashing signal indicator lights were completely nonfunctional. I tried the hazard lights as well, which did not function. I pressed the Volvo on call button, but nothing happened. When I took the car to the dealership, the service manager stated that a "software update" was performed to fix the problem, and when I questioned how I was to know if this would be a problem in the future, I was told that I "wouldn't know unless there was a problem" and they claimed to know nothing about whether the incident would be reported to the NHTSA. I feel unsafe driving this car now, which is ironic considering that I bought a Volvo for its purported safety.

- Easley, SC, USA

problem #1

Oct 262019

XC60

  • 26,000 miles
In a stationary position, tailgate does not fully latch when button pressed to close it. Have to manually push tailgate down for it to fully latch. Dealership was unable to fix the problem. Problem has been present since purchase.

- Tahlequah, OK, USA