9.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At approximately 55,000 miles I started to experience intermittent heavy vibration at Highway speeds. According to the Volvo technical journal this is a known issue called the Ghost Shaker. There we no warning lamps or car messages that displayed while the shaking occurred. Typically, the car would shake when above 45 MPH, especially on interstate. While the Ghost Shaker is happening, it was very hard to control the vehicle and the only way to cease the shaking is to pull over and come to a complete stop. Sometimes this was not very safe, especially when you were on an interstate with limited shoulder space. This appears to be a known issue of Volvo, but since I was out of warranty, I had to cover the cost for the repair. I took my XC60 into an Independent Repair shop and a new Volvo Brand brake booster was installed. This appears to have rectified the situation and the shaking has stopped.
- Buena Vista, VA, USA
Since purchasing in May 2019, my brake pads were replaced once and my rotors now three times. I have less than 20,000mi on my Volvo. The reason is because of pulsations when I apply the brakes and it can be felt in the steering wheel, at times. My dealer has been stellar in addressing my concerns each time I have had to have it serviced. I have seen on various blogs and consumer sites that this is a rather common occurrence. I believe the rotors either are not equipped for this vehicle or the quality of the rotors are subpar. If a remedy or recall is not substantiated, the owners should be assured brakes and rotors will be covered by Volvo, indefinitely.
- Wexford, PA, USA
- Hicksville, NY, USA