10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 1,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Initially the center tablet would blackout while I-??m backing out of my driveway, I put in reverse. Camera works. I back out and camera completely turns off. Not an issue with dirty camera as it comes in and off. Several times while I-??m driving the entire instrument panel blacks out! It-??s happened 5x in the last two months and I don-??t drive much. I have taken to the dealer and told Volvo by emails and chat features and no one seems concerned. They could not see it happen while they drove it so they are not worried. I don-??t feel safe in this car. Safety was the only reason I chose Volvo. Also the radio makes weird sounds, repaired twice lane assist is not working properly and they are not fixing it, braking system wasn-??t working but they thankfully did a recall and fixed that. This car does not hold steady while driving despite the lane assist and all the fancy features I expected was working when purchased.
- Boynton Beach, FL, USA
1. One day after getting car the rear rotors were defective and had to be replaced. 2. Second problem affected stop/start mechanism. Brought car in four times for this repair. First 3 times service department had no idea what was causing problem. Last time brought in for this problem a stop/start battery was replaced. 3. New most dangerous problem is that while driving car the dashboard display turned into a bright barcode (I took a picture if needed). Stoped car at red light and upon restarting car same problem existed. Went to restaurant and upon leaving 90 minutes later same problem exhausted. This morning when dealer came to pick up car display was working. My wife drives car and this last problem scared her very much and she is frightened to drive car not knowing when and if this, or other problems will again occur. You could not see the speed you were driving at nor how much gas was left. Also, this occurred at night and the light from the barcode display was so bright that it interfered with driving. Have other Volvo owners experienced this problem ? This car is a lemon. And only 16 months old.
- Wellington, FL, USA
The contact owns a 2020 Volvo XC60. The contact stated while driving 45 mph, when the vehicle began to decelerate independently and she depressed on the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The contact stated she continued to drive to her destination. The contact received notification of NHTSA campaign number: 20V144000 (forward collision avoidance). The vehicle was taken to local dealer Volvo cars san diego located at 5350 kearny mesa rd, san diego, ca 92111, (858) 279-9700 where the recall repairs were completed. The contact stated after the recall was completed, while driving at a slow speed and approaching another vehicle turning to the right when she experienced the failure for the second time. The vehicle was taken back to the dealer and was unable to duplicate the failure. The contact also stated while driving at low speed at a parking lot when the vehicle forcefully applied the brakes. The contact stated the automatic intervention warning light was illuminated. The contact sustained a whiplash and concussion and seek medical attention 3 days later. The contact stated she had experienced the failure on 4 different occasion and also when gears on reverse. The vehicle was towed local dealer Volvo cars carlsbad located at 6830 avenida encinas, carlsbad, ca 92011. (760) 931-7100 and unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was approximately 6,000.
- Valley Center, CA, USA
- Oakland , CA, USA