10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #5

Aug 182023

XC60

  • miles
The automatic breaking system was deployed while backing up in a parking lot. There were no obstacles, either stationary or moving, that should have triggered the braking. We have had several other times when the brake "felt odd" during reverse. It becomes very stiff and hard to depress but still works.

- Chehalis, WA, USA

problem #4

Jul 242023

XC60

  • miles
Twice within two weeks the car was shifted into reverse and the brake became unresponsive. The car started moving backward, but the brake was not depressible. On one occasion, the car was shifted into drive, which then allowed the brake to be fully depressed. On the other occasion, the brake was pushed repeatedly until the car finally allowed it to be fully depressed after a few seconds of rolling backward.

- Washington, DC, USA

problem #3

Jul 032023

XC60

  • miles
I've lost the ability to brake on several occasions. The brake pedal simply could not be pressed in. After taking it to the dealer for repair, the advisor could not articulate what the issue or fix was, but indicated that this is a known issue. These vehicles should not be on the road if that is the case.

- Montclair, NJ, USA

problem #2

Feb 202023

XC60

  • miles
Car was turned on and shifted in to reverse. Car was driven backwards and when attempted to stop the car the brake became non depressible and car was difficult to stop.

- Solon, IA, USA

problem #1

Jan 062023

XC60

  • miles
On Friday, January 6, 2023, I left work in my 2023 Volvo XC60 Recharge. As I merged onto I26 nothing appeared out of the ordinary. As I began to speed up, my tire pressure monitoring system (TPMS) alerted me to a low-pressure situation. I pulled to the side of the road and requested roadside assistance. The rear driver-side tire had a screw embedded in the tread. A plug was placed by roadside assistance, and I was told to proceed to the dealership for a new tire as the side wall had damage. About a mile from the dealership my TPMS again began to alarm. I needed to be more familiar with my vehicle to troubleshoot the issue, so Hendricks advised me to return. Hendricks again inspected the vehicle. They stated that the driver-??s side tire had been over-inflated. I left the dealership to return home. As I was exiting I26 the TPMS monitor again alarmed me. I was surprised to see that it stated that all the tires were low on pressure. I was a short distance from my destination, so I decided to proceed and investigate there as it was dark. At the restaurant, I looked at the tires, which looked perfectly fine and not over or under-inflated. After dinner, I left the restaurant approximately two miles from my house and decided to contact Hendricks in the morning. Nothing was unusual about the car as I turned right into my development. One block into the development is a stop sign. At the stop sign, I turned left to go to my home. As I began to apply the brakes, the car started to alarm, -??Brake Failure.-?? I frantically pumped the brakes, and the CAR DID NOT STOP! It kept going straight right toward our community pool and lake! Straight ahead of me is our community pool and a 300-acre lake (it is a retention pond but calling it that does not overinflate lot prices, so they call it a lake). I did not end up in an accident or the lake because I quickly -??skidded-?? the car sideways.

- Summerville, SC, USA