10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On November 11, 2023 @ between 10:30 and noon, the vehicle infotainment system completely failed. The screen went blank and functions for heat, radio, navigation, cameras, indicator lights in the mirror and the ability to call Volvo emergency services were all lost. A message on the screen said, "Stop the vehicle. This vehicle's infotainment system has encountered a problem. You can reboot or reset factory settings. If this doesn't help, please contact a workshop." This is the second such failure. The first occurred on September 22, 2023. I filed a report with Volvo (REF#[XXX]), and repairs were effected at a local dealer in Maryland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Hanover, MD, USA
I've experienced many problems with the Google built in system in this Volvo. But the one that keeps happening is the speed sensors. The car is supposed to read traffic signs, including speed signs and alarm when exceeding the posted speed limit. It does not work. For example on I66 East bound in Virginia, the speed limit is not 80mph, it is either 60, 65 or 70 if using the express lanes. The Volvo keeps showing the speed limit on this interstate as 80, see attached images showing speed limit sign at 80. Complained to Volvo, they blamed Google. Complained to Google, they blamed Volvo. Other roads have the same sign recognition. The car infotainment & safety features randomly shut down, or fail, while driving and the vehicle has to be reset often. Back up cameras quit working while backing up sometimes it will not go into reverse without shutting off the car or doing a reset.
- Haymarket, VA, USA
Component: Side-view memory mirrors. Available for inspection. After locking car and then unlocking to re-enter the car, side view mirrors do not return to the proper memory position. Need to press the memory button again to set the mirror's proper position. If mirror not in proper position, car on either side of vehicle may not appear in mirror and when changing lanes, could lead to an accident. Car has been brought to dealer once to correct situation but condition still exists. Other than dealer, no other inspections. No warnings or messages. Problem has existed since we got the car in late February of 2023.
- Lakewood Ranch, FL, USA
Car was started and A/C system including all defrosting capabilities were non functional. Car was turned off and on with no change. Safety was at risk due to lack being able to have a functioning defrost and possible compromise of visibility out both front and back windshields. Called local dealership to troubleshoot. Service department said likely just a computer malfunction and would be difficult to find remedy if not a continual problem. After car was allowed to sit off for some time and then turned off, normal A/C functions resumed.
- Solon, IA, USA
2 of the vehicle-??s original tries developed aneurysms at 3000 miles and 3 months of ownership. Pirelli Scorpion Zero All Season 235/55 R19 105V M+S DOT XB 08 031B 2722
- Lafayette, LA, USA
- New York, NY, USA