Had a flat tire, took to costco for a new tire, costco could not find rim size or load verification on the pillar which had only the weight of passengers. They could not find what size tire the original vehicle came with, stated the computer does not list the speed rating, the vehicle label does not list the rim size, tire size, or speed rating can't be obtained based on the label on pillar. The service technician has never encountered a label that does not have the information for correct tire size. Upon calling Volvo at 1800 458-1552, the stated that my vehicle was not on any recall for my VIN number and I asked them to check it again for any recall and again Volvo insisted no recalls. Based on the manual for this vehicle Volvo stated the psi would be 38 for front and rear 5 people. But could not tell me what size tire or rim came on car based my VIN number. Volvo stated Volvo does not have that type of information for my VIN number. When asked how Volvo issued the recalls, Volvo stated based on the VIN numbers, when I again asked what rim size and tire size based on my VIN number is my vehicle to have on it, Volvo did not know. I questioned Volvo about the tire pressure label and asked why the new recalled label would be 36 psi and the pressure Volvo is stating is 38 psi Volvo had no idea why it would not be 38 psi for tire pressure. As driving on the wrong sized/load/speed tire can cause injury and death. As driving on the wrong sized/load/speed tire can cause all kinds of vehicle damage. Please further correct the recall to include all make and model years. I have cannot get my vehicle properly serviced even by trained service technician without this information. Volvo does to know which tire goes on my car based on my VIN number. My vehicle does have the label but is missing information.

- Alhambra, CA, USA

My 2008 Volvo XC70 spontaneously accelerated as I prepared to park. This happened on two occasions so far, and I am frightened to get behind the wheel again. The experience in both cases was almost identical. The car lurched forward suddenly as I slowed the car to park it. In both cases, my foot was depressed firmly on the brake. The car only accelerated to a few miles per hour, but both times the car stopped only once it collided: The first time with a fence, and the second time with a porch. The brake was seemingly useless. A field engineer inspected our car after the second crash but concluded that there was nothing wrong with the vehicle. My research online has revealed that sudden acceleration is an issue that Volvo did struggle with in many of their european models; however, according to Volvo, it was likely related to the fact that they ran on diesel fuel. I have found acceleration issues like mine reported with unleaded fuel engines in the us, but never with a 2008 XC70. Volvo has yet to make reparations and we have been without a car for a month.

- Katonah, NY, USA