The contact owns a 2004 Volvo XC90. The contact stated that the owner's manual provided inaccurate information pertaining to the towing capacity; however, the 2005 and 2006 owner's manual specified the accurate weight reduction with the vehicle occupants. In addition, the entire electrical system became inoperative intermittently. The relay switch, internal rem and yaw modules were replaced at different times. While driving the engine would completely shut off when the contacts knee was close to the ignition key. The failure continued after the vehicle was repaired. Currently, diagnostic testing was being performed by the dealer. The failure mileage was 10,000.

- Marietta, GA, USA

Swivel and spring on remote control stop working. This has been an ongoing problem for us, beginning less than 1 year after we purchased car new. The dealership replaced swivels on remote and upgraded swivels on remotes. After several times they told us there was nothing else they could do. Have since changed the engineering but now, probably due to the number of times the remote fell on ground because of faulty swivels, the spring for the actual key doesn't work anymore and remote will tilt down sometimes while driving so my wife and 16 year old son have both had their knees hit it and turned the car off while driving it. Thank god they did not have an accident. Went to Volvo and they said this is a wear and tear item and they want $400 to replace 1. inspite of fact they have tried to fix this multiple times and inspite of the fact they never were able to make it work properly they will not stand behind their product. Now it is dangerous. I am shocked a car touted as "safe" like this one would have this kind of problem and they would not fix it!

- Marietta, GA, USA

Driving on 210-West, my car lost power without warning. The fuel pump had been replaced on Jan. 26, 2010, to correct the strong smell of gasoline inside and outside of the car. Other problems have been replacing the brake pads twice, replacing the ABS, faulty gps and cd player, front passenger door automatic lock needs motor replaced, sloshing sound of water heard inside the car after rain.

- Alta Loma, CA, USA

Nov. 23, 2004 - purchased a Volvo XC90 T6 from lehman Volvo in york, pa - the vehicle had 10.042 miles on it at the time of purchase June 26, 2007 - automatic transmission needed to be replaced - Volvo of cary in nc paid for the transmission and we paid for the labor - $1425 - mileage 68,306 Feb. 2008 - the transmission service required lights/message came on periodically while we were traveling in the ne- we called Volvo of cary and they said that if we continued to see the light to bring it to a dealer where we were March 2008-July 2009 - a variety of messages would appear periodically saying that transmission service was required or urgent July 7, 2009 - I took the vehicle to Volvo of cary while the light was on stating that transmission service was needed as they installed an updated version of transmission software - $123.38 mid-July 2009 - the transmission began to slip noticeably July 22, 2009 - cottman transmission rebuilt the existing transmission - $3643.04 - mileage 116,030.

- Apex, NC, USA

On 10/21/2008 I was driving my 2004 Volvo XC90 on the highway rt.93. It was raining and the interior of the car was foggy. I could not see outside so I turned on the A/C but it was not functioning. Also, the cd player was not worked. I bought my car new in 2004 with has only 32,014 miles on the car now. The boston Volvo village dealer inspected the car and said the blower motor, resistor and the cd player need to be replaced. The cost of parts and labor of the blower and resistor was $1,650 and the cd $700. I contacted the Volvo head office and they were willing to provide the parts free but the labor cost on me. I have no choice to do it right away because I have two children. I need the car to carry them to school everyday. It is a safety issue if the ventilation and heat is not working. I cannot drive the car if there is no ventilation and the car is foggy during rainy or snowy days. If I was in the highway, I have to park on the side for the poor visibility. It would put me and my family in a dangerous situation. I paid $1,058 for the labor and $57.50 for the inspection cost. If the Volvo admitted the parts has problem and willing to replace them free, they should not charge me labor cost.

- Milton, MA, USA