3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,350 miles

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problem #2

Dec 122013

XC90 6-cyl

  • 11,700 miles
I bought this car at 12/12/2013 when I test drove the car the dealer had the radio on and I never suspected any noise at the time.after I bought the car I kept hearing this knocking noise at first I thought is was the ski rack making the noise then when my husband drove it he said it was coming from the tires so I took the car to my mechanic and he check it a out and found multiple problems the suspension, inner tie rods, axles, sway bar, steering, bushings etc his reply was how did this car pass inspection with all the problems available take the car back and ask the dealer to fix the problems.I took the car back and ask the dealer to comply they would not I told them they had received a faulty inspections on the car so I took it to another mechanic same response. I then called the safety inspectors and they came out to check out the car and found nothing. I then took it to another dealer and they reported the same problems and added a cracked engine mount. I then asked the inspector to come and look at all the things that Volvo found that the safety inspectors missed he agreed and saw but only wrote a report I still have a broke car that was faulty inspected. I want the dealer to fix my problem and they have refused I could sue them for getting a faulty inspection and selling a lemon but I fell like I am stuck I need to know what to do from here I have already paid for several things the rack and pinion is the most important I have to fix but expensive and the bushings and tie rods are going to be the next thing I repair I really don't have the money to fix them I am paying $7000 for a used car and I fell that the dealer and the inspectors are crooks and used a faulty inspection to sell a broke car please help.

- Manassas, VA, USA

problem #1

May 082012

XC90 6-cyl

  • 67,000 miles
I attempted to pass another car and the engine revved very high while the transmission was slipping and could not go into gear. This put my children and I in a very dangerous situation with oncoming traffic. Although I was able to swerve back into my own lane in time, it was a very scary 10 or 15 seconds. I have been afraid to drive it until I can get it into the repair shop, but have driven it on short trips around town. The transmission continues to slip some in normal driving. I'm taking it to Volvo service tomorrow but some quick research found that this is a very common issue with this SUV, and that Volvo is completely aware of it. In fact, the customer service person I spoke with from Volvo N.am said "it's an epidemic", and the service writer for northpoint Volvo has seen it many, many times. It looks like I'm in for as much as $8500 for a transmission, and even more for possible damage to the axles as well as a new radiator, which seems to be the cause of the whole problem due to fluid contamination (glycol into the transmission fluid). I wasn't aware of the problem until now, but I had certainly wondered why my $48,000 vehicle had plummeted in value compared to other cars! this is not only a serious safety hazard but also a financial hardship on the many people who purchased this SUV based on an expectation of quality at least in line with minimum industry standards. Clearly this company is not standing behind their product and a recall is in order.

- Suwanee, GA, USA