Affected Component: EQUIPMENT

Date Published
OCT 21, 2016
NHTSA TSB #
10088743
TSB Document
Summary
VOLVO CAR SERVICE AND PARTS BUSINESS QUALITY BULLETIN TITLE : RECALL R89702 : PANORAMIC SUNROOF SWITCH SOFTWARE MODEL YEAR 2016 XC90 GROUP : CAT / NO : ISSUING DEPARTMENT : CAR MARKET : WARRANTY UNITED STATES AND CANADA 30 R89702 REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : TJ 31569 2016 - 05 - 10 2016 - 05 - 10 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 3 A . RECALL R89702 DESCRIPTION B . VEHICLES INVOLVED C . PARTS INFORMATION / PARTS RETURN D . OWNER NOTIFICATION E . VEHICLES IN RETAILER INVENTORY F . RETAILER RESPONSIBILITY G . CAMPAIGN REIMBURSEMENT PROCEDURES H . TECHNICIAN COMPETENCY REQUIREMENT I . RETAILER ALLOWANCE A . RECALL R89702 DESCRIPTION VOLVO CAR USA LLC AND VOLVO CAR CANADA LTD ( VOLVO ) ON BEHALF OF VOLVO CAR GROUP , HAS DECIDED THAT MODEL YEAR 2016 XC90 VEHICLES EQUIPPED WITH POWER - OPERATED ROOF PANEL SYSTEMS FAIL TO CONFORM TO FEDERAL AND CANADA MOTOR VEHICLE SAFETY STANDARD ( F / CMVSS ) NO . 118 , POWER - OPERATED WINDOW , PARTITION AND ROOF PANEL SYSTEMS . THE ROOF PANELS IN THESE VEHICLES WILL AUTO - CLOSE WHEN PRESSING THE SWITCH IN THE OVERHEAD CONSOLE AND THE ROOF PANEL IS OPEN . DUE TO THE FUNCTIONALITY , THE SWITCH MAY BE MORE SUSCEPTIBLE TO AN UNINTENTIONAL ACTUATION , WHICH COULD LEAD TO UNINTENDED AUTO - CLOSURE OF THE ROOF PANEL , INCREASING THE RISK OF INJURY . THE CORRECTIVE ACTION IS TO PERFORM A SOFTWARE UPGRADE THAT DISABLES THE AUTO - CLOSE FUNCTION WHILE DEPRESSING THE SUNROOF SWITCH . A TOTAL OF 29,697 U.S . AND 2,594 CANADIAN VEHICLES ARE ELIGIBLE FOR THIS RECALL . “ RIGHT FIRST TIME IN TIME ” PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE . © 2016 VOLVO CAR USA , LLC QUALITY BULLETIN R89702 B . VEHICLES INVOLVED NOTE : RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL . VEHICLE