10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,417 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear passenger doors would get locked stuck, and can not get unlocked from inside or outside. This issue would remain even after locking/unlocking car multiple times or enabling/disabling child lock multiple times. Dealer suggested this is common issue in this model of the car, and needs an expensive repair of the latch mechanism. This is a safety hazard as this would would trap the passengers inside the car in case of accident or any other emergency. Please look in to this matter, this should not be happening in a relatively new(5 years), low mileage, always garaged car like Volvo.
- Natick, MA, USA
For 5 months now, there has been leaking from the rear side of the intellisafe module located by the middle top of the windshield. I have taken the care to the dealership in multiple locations, they have not found the root cause. I have paid for multiple replacements of the rubber trim and cleaning of interior parts. The water leaks directly over the head unit, and I fear that might cause damage such as a electrical fire or replacement of parts that might become very costly. It happens while still in park and while driving.
- Montgomery, AL, USA
While driving with two young children in car, Volvo hood started to smoke. No warning lights or signals went off. We pulled over, turned engine off, removed kids from the car, and within a few minutes, the entire hood of the car was in flames. The car was completely destroyed, even though firefighters extinguished the fire. We have no information as to the cause of the fire - engine, electrical, etc - but the car only had 18,000 miles on it. Volvo had already replaced the rotors twice in two years - highly unusual - but otherwise we had no reason to suspect a problem. We were very lucky we were on city streets and not on the highway where it would have been difficult to impossible to pull over.
- Brooklyn, NY, USA
New vehicle (less than 19000 miles) - vehicle was stationary - in a parking lot, ignition off. Approximately 10 to 15 minutes later, fire ignited in engine bay, rapidly spreading to the whole car... entire care burned to shell.
- Basking Ridge, NJ, USA
Passenger doors (front and back) unlock on their own while driving and open /become ajar. Interior lights come on and alarm sounds off.
- Yorba Linda, CA, USA
- Missoula, MT, USA