10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,722 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car had a sudden, catastrophic leak of coolant from a premature failure of a hose on a 5 year old car with 65000 miles. We were driving through mountains and there was no safe shoulder to pull over. I drove 1.5 miles to a service center. I bought the car new and all service work was done at Volvo dealers and all regular maintenance was performed. There were no leaks of coolant prior to the sudden hose failure. The first alert that something was wrong was a red warning light on the dash directing me to stop the car and turn off the engine immediately. Testing on the engine showed a high level of CO in the coolant, indicating a warped head. The entire engine must be replaced. I contend that this was premature failure of a part. I had my insurance agency, Allstate, discuss the case with the Volvo dealership and Allstate was told there was no evidence of impact road damage on the part. I have asked my agent to provide me with written confirmation of their discussion. I have also asked for the defective part to be put aside and saved when the engine is replaced and will be able to send it to NHTSA.
- Westlake, OH, USA
For 5 months now, there has been leaking from the rear side of the intellisafe module located by the middle top of the windshield. I have taken the care to the dealership in multiple locations, they have not found the root cause. I have paid for multiple replacements of the rubber trim and cleaning of interior parts. The water leaks directly over the head unit, and I fear that might cause damage such as a electrical fire or replacement of parts that might become very costly. It happens while still in park and while driving.
- Montgomery, AL, USA
Front end, wheels begin to bounce and vibrate unexpectedly at various speeds above 45 mph. The bounce/vibration/wobble affects steering and can be felt in the accelerator pedal and steering wheel. Steering wheel vibrates side to side affecting handling. When braking during this event the steering becomes worse and steering wheel jerks left/right with harder force making handling and stopping difficult. Problems temporarily resolved when vehicle stops but can return within minutes. Problem not persistent but frequent especially at high speeds 60+ mph and the problem is unexpected. Problem occurs at about 1.5 hours of driving, but can occur at longer intervals. Once the issue starts it generally continues until the vehicle has been parked for several hours
- Redding, CA, USA
The collision avoidance system was engaged, I was driving during a rain storm at night at 45 mph, and the collision avoidance alarm went off without anything in front of my car, then the brakes slammed on by themselves and the car behind me had to swerve onto the shoulder to avoid hitting me in the rear
- Ballwin, MO, USA
New vehicle (less than 19000 miles) - vehicle was stationary - in a parking lot, ignition off. Approximately 10 to 15 minutes later, fire ignited in engine bay, rapidly spreading to the whole car... entire care burned to shell.
- Basking Ridge, NJ, USA
The vehicle has a automatic park out function that failed and hit car behind me with no time for reaction. This is a safety hazard. Volvo refuses to acknowledge the issue. This park out function should be disabled until they have a solution that prevents the car from hitting other objects.
- Severna Park, MD, USA
This is in regards to the observed behavior of a uber self-driving vehicle in pittsburgh, pa. On May 8th 2017 around 7:30pm edt, I was driving on center ave towards the intersection of center and South highland ave, and an uber XC90 was passing through the intersection heading in the opposite direction. A pedestrian was waiting to cross at the curb nearest to the approaching Volvo, standing a little close to the edge but definitely not in the street. The Volvo was in the center of its lane and had ample space to pass the pedestrian. Just as it reached the curb/crosswalk, it suddenly jerked to its left and very quickly swung back to return to lane center in a tight arc. It came close to the opposing lane and may have crossed over. It didn't appear to brake or slow down at any point. It's impossible for me to know if the uber was in self-driving mode at the time, but the (unnecessary) evasive maneuver by the Volvo was unlike anything I have ever witnessed of a human driver.
- Pittsburgh, PA, USA
I was using the parallel park assist and the car slammed into the curb damaging the rims. The dealer insists that there is no malfunction. The curb was of the perfect height and it was a very scary situation
- Chico, CA, USA
- Redmond , WA, USA