10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 6,914 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear passenger door handle inoperable from both inside and outside the car. A quick google search shows this is a common, well known issue in all 2016 - 2024 and beyond Volvo XC90s. Concerning is this prevents egress from the vehicle in case of emergency. Confirmed issue exists while car is unlocked and child locks deactivated as can be seen in video. Rear driver door works as appropriately, rear passenger fails to open. No warning lights or codes. Issue first appeared 7/10/2024 and persists. Door cannot be opened. Videos available upon request.
- Happy Valley, OR, USA
Chrome plated trim peels away from the surface on middle console and exterior door handles and is extremely sharp causing deep cuts, seems to be a common and known issue but Volvo will not repairs or address the issue.
- Colorado Springs, CO, USA
My 2018 Volvo XC 90 engine light came on with a green turtle light indicating engine impaired performance while I was driving on the NJ Turnpike. I got off the exit, pulled over and the car started to smoke from the right front hood. The smoke worsened and the car went on fire. At that point myself and my 8 year old daughter exited the car. I called the police. The car wsa completely burned. We were lucky to get out of the car safely. I was hospitalized for smoke inhalation, my daughter was ok. The car was inspected by the insurance company and is on hold pending further investigation. He indicated that the fire started in the engine compartment near the dashboard but he could not pinpoint why. The care is available for further inspection, for now. Please contact me if you would like to discuss further. I will provide all the documentation that I have available. Thank you
- Marlboro, NJ, USA
When the car is parked, I unlock the driver's door, the tailgate opens on it's own (possibly into traffic) then afterwards, every time when starting the car, a "12V battery charging fault stop safely" error occurs twice. It seems to be ok to drive, but it is not clear as to whether the fault can cause a safety issue, as the message implies. So many of the systems in the car are electric. This is a reoccurring problem that has happened 4 times now, and Volvo has not been able to fix it.
- Columbus, NJ, USA
When driving the vehicle at a speed of 15-40 mph, the SUV is activating the crash imminent braking "city crash avoidance" without anything in the path of the vehicle. This action is locking up the vehicle and seat belts lock up squeeze my wife unexpectedly. Dealor cannot find anything wrong when running diagnostics and will not replace the modules that control this feature without them showing bad. This has happended on the same road on multiple occasions.
- Bonaire, GA, USA
Spontaneous sunroof breakage
- Taylor Ridge, IL, USA
- Cypress, TX, USA