hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,823 miles

About These NHTSA Complaints:

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problem #10

Aug 152013


  • miles
The locks repeatedly quit working on all passenger doors. The problem is intermittent. This seems to be a general deficiency of the GM5 module on BMW.

- Okc , OK, USA

problem #9

Jul 312008


  • 120,000 miles
The doors do not unlock if they are parked in the sun in temp. In excess of 80-85 degrees. The door central locking does not work with either the keys (twice clicks to unlock all the doors). Once the drivers side is opened it takes 1/2 hour of air conditioning blast to have the system cool down and allow the unlocking with the button or the remote.

- Chester Springs, PA, USA

problem #8

May 122012

323 6-cyl

  • 104,000 miles
All passenger doors fail to open (even manually) due to a faulty GM5 (computer) or door lock actuator resulting in a hazard if there were to be a fire or accident.

- Milwaukee, WI, USA

problem #7

Oct 042011

323 6-cyl

  • 0 miles
The door locks of my car are electronically controlled via remote and a button on my center console. The GM5 door locking module has intermittent issues, one of which will not allow you to lock or unlock the doors while you are in the vehicle. In an emergency or accident one would not be able to exit the vehicle using the unlock button or remote.

- Raleigh, NC, USA

problem #6

Sep 252010


  • miles
Sometimes the doors on my 2000 BMW 323I will not unlock and when I use the key to unlock the door it will only open the driver side door. When this occurs the unlock button doesn't work and pulling the door handle does not work either. Passengers have to climb through the driver side door and in case of an emergency with there being only one escape route this could cause serious injury or death.

- Rocky Mount, NC, USA

problem #5

Mar 282010


  • 122,000 miles
The door locks on my car fail in the middle of the day, now almost every day. It is impossible to open the doors, except the drivers' door, from the inside of the car. This would be very dangerous in an emergency / accident, passengers would be unable to exit the vehicle. This appears to be a common BMW defect, I know many other owners who have suffered this problem. Why haven't these cars been recalled?

- Saratoga, CA, USA

problem #4

May 012009


  • 85,000 miles
The front passenger door on my BMW 323 cic (model year 2000) regularly fails to unlock preventing passengers entry or exit through this door. I replaced the actuator on the passenger door and the door still fails to unlock regularly using all possible means available, I.e. key fob, interior unlock button, or pulling repeatedly on the door handle to attempt to open the door. They all fail leaving the passenger (front & back since I own a two door) trapped in the car and forced to climb out the driver's door after all other passengers have left the car. This is a safety issue for passengers in my car who are handicapped, recovering from surgery, not in good physical shape to climb over the middle console to exit the vehicle or if there is an accident. This also is a common issue on this model which BMW has not acknowledged and initiated a voluntary recall to fix. Given the safety issues that this type of common problem presents, I would like the NHTSA to investigate and determine if BMW needs to be forced to do a recall to address this.

- Fremont, CA, USA

problem #3

Oct 202009


  • 77,230 miles
We have a safety issue with our BMW 323I year 2000. The electric door locks will actuate and then you cannot get out of the car through 3 or 4 doors. The electric locks will not disengage and you cannot release them with the handle from the inside of the vehicle. Passengers are basically trapped inside the car and have to climb over the front seat to exit the vehicle. Problem has been recurring frequently. After an extended period of time, we are usually able to get the locks to work. I found 10 complaints filed on this same issue with one death and 3 injuries resulting from this malfunction. There are probably more complaints but I just looked at 3 vehicle years.

- North Richland Hills, , TX, USA

problem #2

Apr 022008


  • 95,000 miles
Lock/latch mechanism sometimes malfunctions, such that you cannot unlock passenger side door from the inside or outside. When that happens, at least I can use the manual key to open the driver's side door. But BMW has the foresight to not include a key opening on the passenger side. So a few times, I had to ask my passenger to crawl over to her seat by climbing over the driver's side. This is more than inconvenient; it's embarrassing, especially for ladies in dresses.

- Santa Clara, CA, USA

problem #1

May 012008


  • 115,000 miles
Door locks cannot be opened from inside the car.

- Orange, CT, USA