10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 BMW X5. The contact received a recall notification for NHTSA campaign numbers: 16V071000 (air bags) and 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (critz BMW of savannah, Georgia) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/11/17 the consumer stated the fuel throttle also malfunctioned. Updated 08/23/2017
- Kingsland, GA, USA
The contact owns a 2010 BMW X5. The contact stated that the vehicle failed to start and a fuel and smoke odor was present. In addition, black smoke emitted from the exhaust pipe. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.
- West New York, NJ, USA
Takata recall. The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect..updated 01/04/17
- Wisconsin Dells, WI, USA
- Garland, TX, USA