10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
32,891 miles

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problem #108

Sep 052020

Escalade

  • 150,000 miles
The contact owns 2007 Cadillac Escalade. The contact stated while driving approximately 70 MPH, she struck an elk head on. The contact was able to safely pull over to the side of the road. The vehicle suffered damage to the front end, the hood. Additionally the transmission pan was cracked. The contact stated the airbags did not deploy. The contact had the vehicle towed to a collision repair shop. The contact stated after the repairs the check airbag light would blink and later remained illuminated. The contact took the vehicle to a local dealer where it was diagnosed that both airbags needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.

- New England, IL, USA

problem #107

Dec 292021

Escalade

  • miles
Loss of all electical power to vehicle as though battery failure. Dashboard goes out at times and I am unable to see how fast I am going or if the car is even in drive. Service Stabilitrack light comes on, but goes away. While driving my car door locks. They would lock, unlock. DVD/Nav and Radio shuts off.Air bag light comes on. Driver seat was not working, took it to a mechanic and it read bad motor for seat. About a week ago, the seat started to work again, which worried me. Our mechanic was also worried because he believes it-€™s an electrical problems which may be very dangerous on the road. The smell of a plastic like fume lingers sometimes.

- Culver City, CA, USA

problem #106

Mar 272021

Escalade

  • miles
The airbag system failed and was reported the first time in 2020 and it was available for inspection upon request by owner but Cadillac said it wasn't a recall and refused to comply. My safety and the other passenger was put at risk because Cadillac didn't inspect the the fail system upon the owner's upon the owner's first request that caused serious injuries and the vehicle has been in another incident. The airbag system has not been fixed, body, and light damages to be reproducted or confirmes by a dealer or independent service center for my case 9-7027849113. The vehicle has not been inspected by manufacturer, police, insurance representative, or others. There wasn't any warning lamps, or other symptoms prior to the failure and they first appeared in the last incident on April 23, 2021.

- Union City, GA, USA

problem #105

Apr 022021

Escalade

  • miles
2007 Cadillac Escalade. Consumer writes in regard to takata airbag safety recall. The consumer stated the wrong information was provided as to what dealer would be able to complete the recall repair.

- Carmel, IN, USA

problem #104

Mar 032008

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21V050000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Santa monica Buick GMC (1717 santa monica blvd, santa monica, ca 90404) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tarzana, CA, USA

problem #103

Mar 102021

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21V050000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that dimmitt Cadillac of clearwater (25191 us hwy 19 N, clearwater, fl 33763, (727) 608-5239) had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Port Richey, FL, USA

problem #102

Jun 152012

Escalade

  • 69,500 miles
Suspension and anti lock brakes the problem start in 2012 and they could not fix it for over 4 years, I tried two Cadillac dealer and the last dealer contact the engineering, after all GM engineering told me it unfixable.

- St.Petersburg, FL, USA

problem #101

Oct 192020

Escalade

  • miles
I keep receiving reminders by mail and email regarding the takata airbags installed in my vehicle. I have returned my Cadillac to my local dealership and was told that there are no parts available to repair it. They informed me that it is safe to drive. Can you give me a status of my vehicle?

- Waynesboro, PA, USA

problem #100

Oct 012020

Escalade

  • miles
The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oceanside, CA, USA

problem #99

Jun 102020

Escalade

  • miles
The contact owns a 2007 Cadillac Escalade. The contact was informed that the vehicle was included in NHTSA campaign number: 16V383000 (air bags) however, the part to do the recall repair was unavailable. Preston Chevrolet of aberdeen (101 N philadelphia blvd, aberdeen, md 21001) confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Belcant, MD, USA

problem #98

Jul 012016

Escalade

  • 0 miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags) however, the part to do the recall repair was unavailable. The contact contacted waldorf Chevy Cadillac (2298 crain hwy, waldorf, md 20601; (301) 281-6078) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Upper Marlboro, MD, USA

problem #97

Jul 012016

Escalade

  • miles
The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags) however, the part to do the recall repair was unavailable. Parker Cadillac (1700 N shackleford rd, little rock, ar 72212, (501) 224-2400) was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mabelvale, AR, USA

problem #96

Jul 012016

Escalade 8-cyl

  • miles
The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aliso Viejo, CA, USA

problem #95

Jun 022020

Escalade 8-cyl

  • 122,321 miles
The air bag issue not being repaired has caused electrical issues. It has cause the locks to go up and down, the radio to quit and not come on, all electronics in dash to stop working while driving and I ran off the road because I had no control. Took it to a mechanic that was able to let me drive it and not the electrical issues are back. It completely shut down while I was turning on a bypass and I almost got hit. I had to have it towed. It did not show any codes to the mechanic and it did the exact same thing to me yesterday. This vehicle will get me killed if it is not repaired.

- Pikeville, TN, USA

problem #94

Feb 082016

Escalade 8-cyl

  • 179,000 miles
I received a notice in mail stating my air bags have been recalled pls take in for repair or can cause personal injury or death I spoke with my nearest Cadillac dealership and there is no replacement equipment to repair my truck. I have children and don't want anything horrible to happen with a default item.

- Oxnard, CA, USA

problem #93

Feb 082020

Escalade

  • miles
Car is listed on airbag recall but nothing has been done yet. Because of this open recall no one will purchase this vehicle not even a dealer

- Nashville, TN, USA

problem #92

Nov 012016

Escalade

  • 120,000 miles
The contact owns a 2007 Cadillac Escalade ext. The contact stated that the recall notice for NHTSA recall campaign number 16V383000(air bags) was received. After contacting the local dealer (engersoll auto of danbury (84 federal rd, danbury ct.) and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available. Additionally, while operating the vehicle the message 'service air bag immediately' illuminated and remained illuminated. The cause of the failure was not determined. The local dealer and manufacturer was notified of the failure but no assistance was offered. The failure mileage was 120,000.

- Norwalk, CT, USA

problem #91

Jan 102020

Escalade

  • 98,000 miles
This complaint is same as many other that have already been submitted. That is icw May 27,2016 manufacturer recall number2049152 NHTSA recall number16V383 recall statusrecall incomplete, remedy not yet available we need to sue them for putting our families life in danger for way to long. Summary - takata corporation ("takata") has decided that a defect which relates to motor vehicle safety exists in certain 2007-2008 Cadillac Escalade, Escalade esv, Escalade ext, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. This is based upon takata"S decision that front passenger airbag inflators it supplied to GM are defective. GM has submitted to NHTSA a petition for inconsequentiality and NHTSA has granted GM until August 2017 to complete its investigation and to submit all data supporting the petition. If the petition is denied, GM will conduct a recall of the airbag inflators covered by takata"S defect information report. For more information visit www.regulations.gov and search for docket no. NHTSA-2016-0124. Your web site says "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle I am doing that with is complaint. 3 1/2 years with no resolution is not timely. Please advise. Please inform us of what is being done

- Colorado Springs, CO, USA

problem #90

Jan 062020

Escalade

  • 149,000 miles
The contact owns a 2007 Cadillac Escalade. The contact recently purchased the vehicle from a used car dealer and was informed that the vehicle was included in an unknown recall. The contact was informed to take the vehicle to a Cadillac dealer. In addition, the air bag warning indicator illuminated. The contact took the vehicle to central Cadillac (2801 carnegie ave, cleveland, oh 44115, (216) 586-5807) and was informed that the part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that there was no remedy. The contact was forwarded to NHTSA. The failure mileage was approximately 149,000. VIN tool confirms parts not available.

- Cleveland, OH, USA

problem #89

May 272016

Escalade

  • miles
This complaint is same as many other that have already been submitted. That is icw May 27,2016 manufacturer recall number2049152 NHTSA recall number16V383 recall statusrecall incomplete, remedy not yet available summary - takata corporation ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2008 Cadillac Escalade, Escalade esv, Escalade ext, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. This is based upon takata's decision that front passenger airbag inflators it supplied to GM are defective. GM has submitted to NHTSA a petition for inconsequentiality and NHTSA has granted GM until August 2017 to complete its investigation and to submit all data supporting the petition. If the petition is denied, GM will conduct a recall of the airbag inflators covered by takata's defect information report. For more information visit www.regulations.gov and search for docket no. NHTSA-2016-0124. Your web site says "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA." I am doing that with is complaint. 3 1/2 years with no resolution is not timely. Please advise.

- Loveland, OH, USA

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