really awful
Crashes / Fires:
26 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
61,637 miles

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« Read the previous 20 complaints

problem #177

Aug 242018


  • 131,000 miles
The contact owns a 2009 Chevrolet Impala. While driving 70 mph, the traction control indicator illuminated and the message "losing engine power" appeared. Afterwards, the steering wheel seized and the check engine warning indicator illuminated. The contact applied the emergency brake and the vehicle stopped. The contact stated that the vehicle was also included in NHTSA campaign number: 16V507000 (air bags). The vehicle was taken to yemm Chevrolet Buick GMC Chrysler Dodge Jeep Ram (2195 N henderson St, galesburg, il 61401, (309) 271-0106), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 131,000.

- Gailsburg, IL, USA

problem #176

Mar 202017


  • miles
Issues with the airbag and light the blinkers shorted out, the car kept dying and the key got stuck in the ignition in a parking lot. The gear shifter was getting stuck in different gears been undrivable since the beginning of August 2018 didn't know about the recalls till August but the recalls are in 2016 and 2014

- Flint, MI, USA

problem #175

Sep 162016


  • miles
This recall for passenger presence system harness was replaced in 2016 and replaced with another defective part still showing the airbag recall light no dealer will fix this defective recall replacement and General Motors keeps saying I have to pay for it. Only 600 miles have been placed on the car since the replacement and no one will respond. The car is unsafe to drive. My mother owned the car and it was transferred to me.

- Sicklerville, NJ, USA

problem #174

Nov 032017


  • miles
Airbag light is on paid to get it fixed and it's still on afraid to drive it if I get into an accident it will probably not deploy the electrical system doesn't work my brake lights don't work to fix them and get new balls it's all electrical I seen there's a recall but I bought the car after the recall so I had no idea there was a recall for the electrical system wiring and the electrical system ignition my key gets stuck in the ignition and I have to push a button in the back in order for it to release

- Flint, MI, USA

problem #173

Jul 122018


  • 127,000 miles
Possible takata airbag recall ? the dash displays ¿check airbags¿ every time the vehicle is in use, stationary or driving, stays continuously lit. This airbag display and symbol never goes off. Airbag symbol stays on continuously on dash also. Very concerned about my family and my own safety while operating this vehicle. Thank you (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Arab, AL, USA

problem #172

Jun 292018


  • miles
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2009 ¿ 2010 Chevrolet Impala vehicles. The front passenger seat frame in these vehicles may rub against and damage the wires of the passenger presence sensor (pps) module, which could cause the pps system to fail to recognize that the passenger seat is occupied and improperly suppress the front passenger airbag. In addition, the cluster gauges and driver information center (dic) alerts may intermittently turn off or not function properly. In rare circumstances, the damage to the pps module could cause the airbag fuse to short, resulting in the loss of all airbags and seat belt pretensioners. General Motors has decided that a defect which relates to motor vehicle safety exists in 2005-2009 model year (my) Buick lacrosse, 2006-2011 my Buick lucerne, 2000-2005 my Cadillac Deville, 2007-2011 my Cadillac dts, 2006-2014 my Chevrolet Impala and 2006-2007 my Chevrolet Monte Carlo vehicles. If the key ring is carrying added weight and the vehicle goes off road or experiences some other jarring event, it may unintentionally move the key away from the "run" position.

- Newport News, VA, USA

problem #171

May 312018


  • 140,000 miles
While driving on the interstate at 70mph, air bag light, engine light as well as traction control light came on. Felt as if brakes were on. Dash read "service traction control" & "engine speed reduced". 140,000 miles

- Washburn, IL, USA

problem #170

Apr 212018


  • 149,000 miles
I have problem with air bag, air bag light pop up by it self and close by it self. It's not working properly.

- Louisville, KY, USA

problem #169

Mar 232018


  • 61,495 miles
Service airbag light comes on intermittently and then goes off. I took it took the dealership and they couldn't replicate it. This has has more than one time. I'm concerned that this can cause an issue during a front end collision. Multiple Chevrolet Impala owners have the same issue and GM won't stand behind this. Same for the power door locks, driver door doesn't always open. Same issue and since they can't replicate it, they say keep an eye on it. Concerned if the door won't unlock sometimes. Air pressure monitoring system & stability trak monitors also seem to have issues. The sensors on the car constantly go off and my vehicle has less than 65,000 miles on a 9 year old car. Concerned when driving it if it's just a sensor issue or a real problem that can cause a safety concerned when driving and Chevrolet doesn't want to do anything concerning the issue. I've already paid $645 for the actuator, $345 for the tire monitoring system and I keep getting told keep an eye on the service airbag issue cause they can't replicate it.

- Shippensburg, PA, USA

problem #168

Jan 292018


  • 80,000 miles
Service air bag. How do you do it?

- Amsterdam, NY, USA

problem #167

Jun 142016


  • 89,000 miles
For the last year or so I have dealt with several issues that started happening all of a sudden and all at once. For starters, my air bag indicator come on and off when I drive at any speed. An independent mechanic could not diagnose it and the dealership attempted to diagnose it and all he said was I needed to replace my air bags which would have cost roughly $3400. In addition to that, my ABS indicator began going on and off and has caused my car to feel as if it was on a hydroplane mode. When it turns on it occasionally makes my car jerk on the road. I went to an auto supply store for diagnosis and was told there was no reading so nothing was wrong, dealership said the same. The light shut off and it was like deja vu all over again. Also, I have had to replace the door actuators at least one to two times a year because they continue to break. Finally, my new batteries the last few of years have been completely drained for no apparent reason and I had to replace it several times due to damaged batteries even though I replace it with brand new car batteries.

- Los Angeles, CA, USA

problem #166

Jan 112018


  • miles
Takata recall I recvied a recall from tk holdings Inc.

- Middlebourne, WV, USA

problem #165

Dec 292017


  • 70,856 miles
Service air bag light keeps coming on and off. There should be a recall against something like this with safety involved.

- Cedar Rapids, IA, USA

problem #164

Jul 012017


  • 93,000 miles
Airbag light comes on and service airbag is displayed. This is not related to the current recall about the passenger airbag. I took it in to the dealership for the passenger airbag recall hoping it would fix it. It did not.

- Modesto, CA, USA

problem #163

Oct 012017


  • 79,000 miles
Takata recall, traction control (ABS) 1. service air bag 2. service traction control, ABS light comes on. Car loses power when pressing on the gas pedal

- Irvine, CA, USA

problem #162

Jul 012012

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to vehicle dashboard passenger air bag warning light blinking, smoke and odors of electrical wire burning. The consumer stated that a buzzing noise was heard in the area of the airbag 4 months after the vehicle was purchased. The airbag light illuminated. More recently, the dash began smoking. The manufacturer was notified and offered to pay a portion of the repair. The consumer declined due to not being able to afford the remaining cost of the repairs. Updated 10/10/2017

- Florissant, MO, USA

problem #161

May 032017


  • 150,000 miles
Autonation along with GM communicated with my mechanic and myself and told me that my car repairs would be completed and paid for by GM as part of recall work and subsequent damage from the recall work not being performed before additional damage could occur. We were even told that our rental car would be paid for but once they towed the car from our mechanic to their shop, they told us that we would have to pay for that, although didn't communicate that to us until over a month had gone by. Subsequently, autonation towed my car back to my mechanic but with even more damage than they themselves stated had been the situation with my car. Their own mechanic stated both verbally and in writing (in the work order) that the recalled wires shorted causing the damage to my car. No one will tell us why that changed once our car was towed to them as we would never have towed it to them if that would have been the case. Additionally, no one has told us why or who the someone is who disagreed with their own mechanic (and 3 additional mechanics subsequently) and made the determination that we would have to pay for the short and related damages. I do have the GM document safety recall report associated with this recall that outlines what happened to our call will happen to 1 percent of the cars manufactured during the timeframe my car was manufactured as well as the work order from autonation clearly stating a short caused damage to my vehicle

- Nine Mile Falls, WA, USA

problem #160

Apr 012017


  • miles
At around 140,000 miles I noticed my service airbag light coming on and off. Overtime it continued turning on and off staying on more frequent than being off. I brought it to the dealership for a recall that affected the airbags. They told me they just had to wrap some wires that go underneath the seat and that was it. However this did not turn my airbag light off and I have gotten no help from any dealership or online forums. I believe Chevy should recall this as many other individuals with Impala are experiencing the same issue. As to the seat problem. Where my seat comes together at the low back, it shifts and moves around. The dealership said they could fix it at $900. They said they would have to find a new seat and then put my cushions and upholstery on it.

- Coon Rapids, MN, USA

problem #159

Jul 242017


  • 84,807 miles
The contact owns a 2009 Chevrolet Impala. The vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system). While the vehicle was being serviced at pat O'brien Chevrolet East (2810 bishop rd, willoughby hills, oh 44092), the dealer diagnosed that the air bag wiring under the driver's seat had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided some financial assistance. The approximate failure mileage was 84,807.

- Cleveland Heights, OH, USA

problem #158

Jul 112017


  • 137,000 miles
"service airbag" warning displayed on dashboard. Dealership denies this is a common problem and says there is no recall. Numerous complaints by people are listed on the internet. Please investigate. Chevy needs to fix this manufacturing defect at no charge to vehicle owners.

- Harrison, OH, USA

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