10.0
really awful- Crashes / Fires:
- 27 / 1
- Injuries / Deaths:
- 28 / 0
- Average Mileage:
- 61,468 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Chevrolet Impala. The contact stated while driving at various speeds, the seat belt warning light illuminated and remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Passenger Presence sensor module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.
- Wantagh, NY, USA
The service airbag light comes on in the dash. Whether someone is in the passenger seat or not, the light came one and it stays on most of the time. I looked up recalls for my vin, and it wasn-€™t included in the previous recall. (recall number 36110 passenger presence sensor and instrument cluster) But it has the same issue as all of the other 2009 Chevrolet Impalas recalled for the same exact thing. I purchased this car in December 2020 from the state of Michigan so I am the second owner. My vin should be covered under the recall. I need it fixed and it-€™s no okay that as dealership won-€™t cover my vehicle and it has the same issue. Why didn-€™t Chevrolet just recall ALL of this year, regardless of vin? GM saving money at the cost of mine and my families safety is not okay!
- Lansing, MI, USA
The contact owns a 2009 Chevrolet Impala. The contact stated upon starting the vehicle, the warning message "Air Bag Malfunction" illuminated. The vehicle was taken to a used car dealer where it was diagnosed that the front passenger-€™s seat belt sensor had failed, causing the front passenger air bag malfunction. The contact became aware of NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
- Davenport, IA, USA
The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the warning light illuminated for a long period of time and then went away after the reset button on their instrumental panel was pressed. The contact stated that the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.
- Apple Valley, MN, USA
The contact owns a 2009 Chevrolet Impala. The contact stated that the driver-€™s side air bag warning light was illuminated on the instrument panel. The contact had taken the vehicle to the local dealer and she was informed that the failure was due to a defective seat sensor wiring. The contact was given an estimate for the repair which she declined. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 47,000.
- Sedalia, MO, USA
I have taken my vehicle to Lannon-Woburn several time and they fix the airbag issue but it always turns back on"???" Clearly there is an issue here.
- Woburn, MA, USA
The contact owns a 2009 Chevrolet Impala. The contact stated that after restarting the vehicle, the air bag warning light remained illuminated with the -€œservice air bag" message displayed on the instrument panel. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the Vin was not included in the NHTSA campaign number: 16V507000 (Air Bags, Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.
- Swainsboro, GA, USA
On and off air bag light on speedometer area also service air bag will not stay on long enough to diagnose
- Peekskill, NY, USA
My dashboard says my seatbelt is off it says my airbag is off it has ABS and tracking the lights in the dashboard everything comes on and goes off you have to see it in order to believe what I'm saying because I didn't took it to everyone and they keep telling me they can't do nothing about the airbag sensor and the other sensors could be anything
- Canton, OH, USA
Saftey air bag...light come on and stays
- Louisville, KY, USA
I had the problem with the service air bag light coming on and staying on. I had the problem fixed but I see that my vehicle isn't under recall. I had to have the passenger side pretensioners assembly replaced. This light would come on when the car was started and stay on until the car was turned off.
- Weast Chicago, IN, USA
The service air bag light is on and stays
- West Bloomfield, MI, USA
On 1/2/2021 I was traveling on the highway when I had a front end crash at 60 mph and none of the air bags deployed causing injury to myself.
- Poplar Bluff, MO, USA
Car has had service air bag light on for years prior to being inherited. 4 codes were pulled inlcuding: 1. B0021 passenger seat side air bag deployment loop open. 2. B001B passenger pretensioner deployment loop 2 open. 3. B001B passenger pretensioner deployment loop 2 high resistance 4. B001B passenger pretensioner deployment loop 2 high resistance it appears some 2009 Impala were recalled regarding the side passenger airbag wiring and this one may be related.
- Wright City, MO, USA
This is not the first time this has happened. On the hwy going 60mph, all of a sudden my engine power is reduced and airbag light came on. The next day the air bag light and engine light are both on. Went to my mechanic for an inspection (which I failed due to the airbag) and he informed me to contact the dealership for recall. I did, only to find out the recall is closed and I can't get this fixed unless I come up with a lot of money. I explained I never got anything from the manufacturer about the recall. How can I get my car fixed on a closed recall?
- Va Beach, VA, USA
Purchased vehicle and the following day the right front headlight went out and had to be taken in for electrical problem. Later about 4 months after purchase the air bag in the front passenger seat started to make a knocking sound and then stopped. Just recently it began making the knocking sound again when I open my car door, as well as close it. It lasts about 3 minutes and then stops.
- Omaha, NE, USA
The contact owns a 2009 Chevrolet Impala. The contact stated while driving 50 mph, the air bag warning indicator light illuminated. The local dealer and manufacturer were not contacted. The failure mileage was 135,000.
- Fort Gratiot, MI, USA
I bought this car from the car lot and the sensors keep going off, the seat belt doesn't lock up, sometimes it says engine is hot turn of ac when it isn't on. And when turning it's will sometimes make a vibrating noise that won't allow me to go then the accelerator kicks back in to go.
- Shelbyville, KY, USA
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bags warning light illuminated. The contact received notification of NHTSA campaign number: 16V507000 (air bags). The recall repair was performed at diamond Chevrolet Buick GMC Cadillac located at 768 Washington St, auburn, MA 01501 however, the failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Worcester, MA, USA
- Fond Du Lac, WI, USA