10.0

really awful
Crashes / Fires:
26 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
61,637 miles

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« Read the previous 20 complaints

problem #57

May 122014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact stated while driving 30 mph, the steering seized and the vehicle exhibited a loss of engine power. The contact crashed into the guard rail and the front driver's air bag failed to deploy. The contact suffered unknown injuries. A police report was filed. The vehicle was not destroyed. The vehicle was towed to the dealer. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) and believed that it's directly related to the failure. The manufacturer was notified of the issue. The approximate failure mileage was unknown.

- Mountain Green , UT, USA

problem #56

Oct 032011

Impala

  • 50,000 miles
TL-the contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light remained illuminated. The dealer was unable to diagnose the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.ne

- Palmer, TN, USA

problem #55

Dec 012011

Impala

  • 42,000 miles
TL-the contact owns a 2009 Chevrolet Impala. The contact stated that while driving approximately 30 mph, the accelerator pedal was depressed but the vehicle failed to respond and the steering wheel became seized causing the vehicle to crash into the rear of another vehicle. The air bags failed to deploy. The police report was filed and no injuries sustained. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

- Sycrause, NY, USA

problem #54

Sep 152014

Impala

  • miles
2009 Chevrolet Impala. Consumer writes in regards to recall repair. The consumer stated the recall was performed on September 15, 2014. However, the repair only last for about 10 miles. The dealer stated there was probably something else wrong with the vehicle. The vehicle would not stay in the run position which resulted in loss of engine power.

- Lancaster, OH, USA

problem #53

Oct 062014

Impala 6-cyl

  • 100,000 miles
Passenger side impact accident. Air bags failed to deploy.

- San Diego, CA, USA

problem #52

Apr 172014

Impala

  • 85,056 miles
The contact owns a 2009 Chevrolet Impala. While traveling approximately 70 mph, the vehicle drastically decelerated without warning. The contact had to merge to the shoulder as the vehicle continued to slow down. The air bag sensor illuminated intermittently. The vehicle was taken to an independent mechanic. The technician reset the sensors, but the failure recurred. The vehicle was taken to an authorized dealer who stated that the acc sensor, pedal assembly, air bag impact module, and the wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 85,056.

- Jackson, TN, USA

problem #51

Sep 302013

Impala

  • miles
The contact owns a 2009 Chevrolet Impala lt. The contact stated the driver side air bag warning indicator illuminated intermittently. The problem recurred numerous time. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.

- Macon, GA, USA

problem #50

Feb 012014

Impala 6-cyl

  • 98,000 miles
We purchased a used 2009 Chevy Impala around February 2014. Within a week of driving it we started hearing a loud clicking noise anytime we unlocked the doors or cut on the heat but everything seemed to be working fine so we just dealt with noise. I did look online only to find tons of people with the same problem and I also had multiple friends who said nearly every Impala like mine they had been in made that same noise, wow! seriously? but me being the Chevy lover, I just saw it as a minor issue maybe missed in production but not really a safety hazard. Then a couple of months later that seems to have went away but now it takes about 2 minutes to get the ac to switch from defrost to blowing out of the dash vents. You can still hear it on, but it doesn't actually start blowing for about 2 minutes. Still, not a big deal. Then I was driving about 15mph(near a school) when a low oil pressure power off engine light came on and went off quickly, I pulled over and cut the car off and back on, no more issues. A few days later my service air bag light started coming on randomly, hmm, so if that light is on will my air bags deploy if needed? not sure... then I get alarms that someone in the passenger seat was not buckled in, but there was no one in the passenger seat. Then my car starts cutting off randomly while I'm driving. This morning I backed out of my driveway and it just cut off leaving me in the middle of the street for a few minutes with no way for other cars to get around me.... it would have been terrible if I was pulling out and another car sped around the corner. Then there is a recall notice sent to me stating I should remove everything from my key due to ignition failure recall. I saw on cbs you could request a free loaner vehicle until parts came in but the dealer only offered me a rental at 300/wk.wow, thanks GM for caring about our safety.

- Rossville, GA, USA

problem #49

Sep 262014

Impala

  • 71,000 miles
Service airbag warning light is on for no reason. I see today that there is an electrical short in the 2014 air bag warning system. I think the problem is bigger.

- Postville, IA, USA

problem #48

Sep 012013

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the engine failed to start. The vehicle was taken to a dealer. The technician was unable to duplicate the failure. In addition, the contact stated that although the vehicle has never been involved in a crash the air bags had to be replaced a total of eleven times. The vehicle was not repaired. The manufacturer was not notified of the issue. The VIN was not available. The failure mileage was unavailable.

- Aurora , CO, USA

problem #47

Jul 102014

Impala

  • 38,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving at approximately 62 mph, the steering wheel seized and was difficult to turn. As a result, the vehicle crashed into a ditch and the air bags failed to deploy. The contact sustained a seat belt injury that did not require medical attention. In addition, the front seat passenger sustained soreness in the shoulder and a head injury that required medical attention. A police report was filed. The vehicle was towed to a impound lot. The vehicle was destroyed. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 14V355000 (electrical system). The failure mileage was 38,000.

- Sedro Woolley, WA, USA

problem #46

Oct 012012

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact stated the air bag warning indicator was illuminated. The problem has occurred numerous times. The vehicle was taken to an independent mechanic who recommended the replacement of the sensor. The manufacturer was notified and advised the failure was not part of a recall a. the approximate failure mileage was unknown.

- Morgantown, IN, USA

problem #45

Mar 192014

Impala

  • 41,000 miles
The contact owns a 2009 Chevrolet Impala. While driving approximately 70 mph, someone shot at the contact's vehicle. The contact lost control and crashed the vehicle into a median strip. The air bags failed to deploy. A police report was filed. The contact sustained a shoulder and upper body injuries that required medical attention. The vehicle was taken to an independent mechanic, but the cause of the failure was not determined. The vehicle was not repaired. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified. The approximate failure mileage was 41,000.

- Columbia , MO, USA

problem #44

Feb 042011

Impala 6-cyl

  • 42,089 miles
Reference# [xxx]. as I approached the intersection, another vehicle was turning onto the street I was on. I moved over to make room, as I moved over I had to cross over a clump of snow and ice that had re froze making a rough and bumpy transition. I was about 20 feet from the stop sign. I placed my foot on the brake which was hard and unresponsive. The steering was hard and unresponsive as well. I was driving about 3-5 mph at the time. When I placed my foot on the brake it was unresponsive and it took me into the intersection where I was hit by another vehicle on the drivers side front. My airbag did not deploy. The total damage for my vehicle was $ $5,615.93. We were confused and did not understand why the brakes and the steering did not function and why with this violent of a crash that the airbag did not deploy. After reading the recall notice explaining the ignition recall it made sense that why the failure occurred. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Strafford, MO, USA

problem #43

Jun 092014

Impala

  • 58,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the service air bag warning indicator illuminated. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 58,000.

- East Sparta, OH, USA

problem #42

Feb 112009

Impala 6-cyl

  • 2,000 miles
The contact owns a 2009 Chevrolet Impala. While driving approximately 65 mph, the traction control and engine reduce power warning indicators illuminated. Also, the vehicle's speed suddenly decelerated to 45 mph and the air bag sensor and tire monitoring system indicator illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failures. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 2,000. Updated 10/22/2014 updated 4/1/2015

- Winstonville, MS, USA

problem #41

Jan 032011

Impala

  • 52,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light randomly illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 52,000.

- Rabenna , OH, USA

problem #40

Aug 242014

Impala 6-cyl

  • 65,000 miles
The contact owns a 2009 Chevrolet Impala LX. The contact stated that while driving 40 mph, the air bag warning indicator was illuminated. The problem has occurred numerous of times. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 65,000. Updated 10/09/2014 updated 03/26/2015

- Gainsville, FL, USA

problem #39

Jun 302014

Impala 6-cyl

  • miles
The contact owns a 2009 Chevrolet Impala. While driving approximately 30 mph, the contact lost control of the vehicle and crashed into a rail. The air bags failed to deploy. The contact sustained a whiplash that required medical attention. A police report was filed. The vehicle was towed to a dealer where the repairs were unknown. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 4/27/15 updated 08/28/2017

- Mountain Green , UT, USA

problem #38

Sep 302013

Impala 6-cyl

  • 151,000 miles
Service airbag light came on very slightly then over a period remained on all the time. It was the passenger side airbag that needed replacement but this makes all airbags inoperable I was told. I then filed case #[xxx] with GM and audia motor millbrook NY but I was told my vehicle not on recall and I had to pay the entire $638.01 because of the mileage currently 163,663. This is not something a consumer should pay as it is a basic safety device. This is the original airbag that was never deployed nor damaged. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lagrangeville, NY, USA

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