3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,446 miles

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problem #15

Jan 012023

Impala

  • miles
Very hard to steer

- Chicago, IL, USA

problem #14

Jan 182022

Impala

  • miles
I was driving down the road at night and attempted a right hand turn when my power steering quit. The warning light on the dash came on. I almost got rear ended by cars coming from behind. I called the previous owner to see if they had ever had this happen. They stated it had happened once. They said they turned off the ignition and waited about 1/2 hour then cranked the car and the problem was solved. That-€™s what I did and it worked. Since this is an intermittent problem the service tech could not help.

- Mccomb, MS, USA

problem #13

Nov 132021

Impala

  • miles
I parked my car at work and worked a full day Saturday the 13th of November. I go out to start my vehicle and 3 warnings appear all at once. Stabilitrak, ABS, and power steering. Reading online I-€™m not the only one but with only 109, xxx miles it-€™s kind of BS that there-€™s obviously an engineering flaw with these vehicles and I probably will give a few car payments worth to get this fixed. I-€™ve owned this vehicle since 17, xxx miles

- Omaha, NE, USA

problem #12

Aug 212021

Impala

  • miles
After starting car (and sometimes put in reverse), steering appears locked and message says to get power steering serviced. After putting back in park, power steering starts working. This happened multiple times last few weeks. Took car in to Joe Johnson Chevorlet (Troy OH) for scheduled next morning service. After 2 full days of excusses why they couldn't get to our car, we picked it up and took it to independent service shop. He test drove it and steering was fine. Got car back and next day it happened multiple times again. Took it back to independent to run code, which did not give exact problem. Drove car 1 block and power steering went out turning. Then again 1 block later. It is now parked and afraid to drive it. Chevy seems not to want to work on it and independent does not know what is wrong, said it could take him up to a week to trouble shoot entire system. He hasn't got back to me yet. HELP! Also, parking brake seems to engage by itself overnight. When starting car, sometimes it is on. We never use it. This may be related.

- Pleasant Hill, OH, USA

problem #11

Aug 112021

Impala

  • miles
While driving home from work on the highway, the power steering failed and the steering wheel became very physical to actuate. The DIC indicated the warning for power steering off. The failure occurred simultaneously with the warning indication with no prior warning. While driving at high speed, this failure could have caused a serious accident. The failure happened on the street as well. Both times while reaching destination the car was shut off and when restarted, the steering worked once again.

- Orlando , FL, USA

problem #10

Mar 132021

Impala

  • 75,000 miles
The contact owns a 2016 Chevrolet Impala. The contact stated while driving out of a parking space, the steering wheel was difficult to maneuver and she heard an abnormal clinking sound coming from the steering wheel. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the front axle needed to be replaced. The contact stated that the vehicle was repaired, however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed with the steering gear needing to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 75,000.

- Reseda, CA, USA

problem #9

Dec 252020

Impala

  • 0 miles
I was driving on the freeway and the reduce engine power came on, my vehicle immediately start slowing down and I couldn't go over 19 mph !! very scary and unsafe and GM has failed to take care the problem!!

- Southfield, MI, USA

problem #8

Oct 262020

Impala

  • 159,000 miles
While driving vehicle at a low speed soon after starting, a service warning " service powersteering drive with care" appeared on thr dic. Vehicle became extremely hard to steer but I was able to maneuver it to a safe location putting a lot of physical pressure on thr steering wheel. Switched car on and off several times and warning still appeared. After removing key from ignition and spending approximately 20 minutes attempting to troubleshoot, restarted vehicle and warning removed and was able to steer again. Would've been a very nasty situation for a novice driver or on a busier and curvier roadway.

- Statesboro, GA, USA

problem #7

Aug 312020

Impala

  • 100,000 miles
Power steering going out while driving

- Clendenin, WV, USA

problem #6

Feb 242020

Impala

  • 110,233 miles
Serices light came on for power steering

- Carver, MA, USA

problem #5

Nov 252019

Impala

  • 3 miles
I purchased a '16 Impala LS2 with 37K miles, after owning it for a week, I checked the air pressure on the spare tire to find the trunk with about 4" of water in trunk, the deal replaced the tail light gaskets and have not had an issue since. After driving the car for 6 months and just over 10K miles, I was driving through the small town I live in and my power steering just stopped working and "power steering failure" note popped up. Thankfully got pulled over safely, turned car off, waited 30 sec., restarted the car and still no power steering. Was able to get the car to the dealer ship where I bought car, I was fortunite that I was only 200 yards from dealership. Dealership called after having car for about 4-5 hours and they cant find any problem!!! I sure hope that they do find something and they fix it. My "certified" warranty will expire in about 2500 miles and I don't want the problem to happen again and have to pay out of pocket when this is clearly and issue on these electronic steering modules.

- Manchester, IA, USA

problem #4

Aug 122019

Impala

  • 69,000 miles
The power steering is electric and it's just turning off when the car makes a turn without notice.

- Mesquite, TX, USA

problem #3

Jul 242019

Impala

  • 52,454 miles
Driving on 2 lane highway around 40-45 mph when suddenly the steering wheel became extremely hard to turn. Warning message "service power steering drive with caution" popped on. Had extreme resistant trying to turn into a parking lot to check for lost of fluid. Nearly hit a car trying to get the Impala into the proper right lane. After about 30 minutes of looking in owner's manual and searching in engine compartment to discovered that this is an electric steering. Check for any blown fuse - found none. After about 45 minutes from pulling over, restarted the engine and found power steering has return to normal operation. Mileage is 52,454. Will be contacting dealer.

- Kennesaw, GA, USA

problem #2

Dec 312018

Impala

  • 86,000 miles
On the 24th of December as I was pulling into the driveway my power steering system locked up and I could no longer turn the vehicle. The "check power steering" indicator light came on. It was towed to a local mechanic who "reset the error code" and informed me he didn't know when and if this would happen again. I left that mechanic and went to the dealership where I purchased the vehicle (preston hood in fort walton beach). After running a diagnostic there, they said nothing was wrong and they had never seen this problem before. I have recently separated from the military and was on the way to my new job on new year eve. I was driving on the interstate (at interstate speed) and the same problem occurred again. I was able to maneuver to an off ramp without causing an accident and parked the car. It is now at a Chevy dealership in pensacola being diagnosed again. A severe safety issue that could have easily cost me my life or someone elses'. I can no ionger drive this vehicle with confidence. I need a long term solution and I need your help !!!!!!

- Navarre, FL, USA

problem #1

Jan 182018

Impala

  • 30,000 miles
Car loss power steering, ABS brake control and speedometer. Multiple services lights flicked on / off. Happened several times in the last 1-2 months, happened on city streets and the highway. Had taken to be serviced twice. Intermittent check engine light turns off after a day or two.

- Albuquerque, NM, USA