10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
139,976 miles

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« Read the previous 20 complaints

problem #13

Sep 282014

Pacifica 6-cyl

  • 152,000 miles
When the fuel gauge reached 1/3 full it dropped to empty and the low fuel light came on. We immediately stopped to fill up but the tank only took 11 gallons leaving us to believe the 23 gallon tank was about half full when the low fuel light came on. After reading the claims listed here I am concerned that this is a serious problem. This has happened before but we thought it truly was empty because when the tank is full the gauge reads full. It is the jumping to empty so quickly that is the problem. There does not seem to be a problem filling the tank (yet).

- Lewisburg, PA, USA

problem #12

Feb 242011

Pacifica

  • 86,000 miles
Have a 2004 Chrysler Pacifica I've had this truck for two years, I've always had a problem with the gas running out like water. I took my truck to Chrysler for them to do a tune up, while there I told them about the problem. When I got back to pick upmy truck they told me that both of my fuel pumps were bad. It seems like they know what's wrong with these trucks and they just decided to tell everyone their fuel pumps are bad. Anyway, I had the fuel pumps changed and the problem got worse. Now if I put $10 in it the gauge will read 1/2 tank. If I fill it up once it gets to 1/2 tank it'll just drop to the E. once it reads E it cuts off. There could be a full tank of gas but it will still read E. I took it back to Chrysler so many times they couldn't find anything wrong. The last time I went back up there, they said I need to replacethe whole tank. I know for a fact that replacing the tank won't fix it. To add to that, while I'm pumping gas the gas foams or it kicks back. I refuse to keep paying my money for them to keep playing the guessing game. If my truck shuts down completely or cause an accident I'm suing Chrysler and everyone else!!! Chrysler needs to fix the issue, there is a defect. I even called headquarters and they're saying they can't help because the truck is so many years old, and because of the mileage. Thing is they knew what was wrong with these trucks. Chrysler needs to fix this issue! !!!!!

- Fort Lauderdale, FL, USA

problem #11

May 222013

Pacifica

  • 118,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that when the fuel tank was past being half full, the low fuel warning light would illuminate. In addition, the contact was unable to refuel the fuel tank to capacity and the fuel pump would click when refueling as if the fuel tank was full. The contact was only able to add a maximum of seven gallons of gasoline to the vehicle. The vehicle was neither diagnosed nor repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 118,000.

- Lincoln, NE, USA

problem #10

Jan 032013

Pacifica

  • 150,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while driving 60 mph, the driver noticed there was a half of a tank of fuel. Shortly thereafter, the fuel gauge rapidly moved to empty and the vehicle stalled. The vehicle was taken to a refueling station where the tank only allowed ten gallons despite having a twenty gallon tank. As he took the vehicle home, the gauge again rapidly moved to the halfway mark and then empty. The vehicle was taken to an independent mechanic for diagnosis who referred him to a dealer. The dealer diagnosed the vehicle with having bad modules and needed a new fuel tank. The vehicle was taken to another dealer who confirmed the diagnosis and also offered to pay for half of the repair. The vehicle had not been repaired. The failure and current mileage was 150,000.

- Eads, TN, USA

problem #9

Jan 072013

Pacifica

  • 144,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while refueling, the fuel pump would shut off however, the fuel level gauge would read as empty. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 144,000.

- Fernley, NV, USA

problem #8

Dec 242012

Pacifica

  • 194,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while traveling 65 mph, the fuel gauge suddenly decreased from half full to empty as the vehicle stalled. The vehicle was moved to the shoulder. After refueling, the vehicle was able to be driven to the contact's residence. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 194,000.

- Bismarck, ND, USA

problem #7

Sep 152012

Pacifica

  • miles
The contact owns a 2004 Chrysler Pacifica. The contact stated she was in the vehicle for ten minutes when she began to smell an overpowering gasoline odor. The vehicle was taken to an independent mechanic where a diagnostic was performed and the contact was advised that the one of the fuel hoses had become detached, causing the fuel pump to fail. The mechanic advised that the fuel pump be replaced. The vehicle was repaired for the missing fuel hose and the fuel pump. A few weeks later, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnosis who advised her that the entire fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was not included in NHTSA campaign id number 03V471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). The failure mileage was unavailable. The current mileage was approximately 84,000. The VIN was unavailable.

- Lancaster, MA, USA

problem #6

Mar 152012

Pacifica

  • 115,000 miles
The contact owns a 2004 Chrysler pacific. While parked, the contact noticed that the fuel gauge was providing an inaccurate fuel level reading. The contact stated that after refueling, the vehicle stalled one mile later. The contact referenced NHTSA campaign id number: 03V471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was taken to an independent mechanic for diagnostic testing who stated that the vehicle was equipped with dual fuel tanks and both fuel tanks would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 115,000.

- Peyton, CO, USA

problem #5

May 272011

Pacifica

  • 90,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while refueling fuel spew back out of the filler neck. The vehicle was taken to an independent mechanic who diagnosed that the floater needed to be replaced. The dealer was made aware of the failure who stated that her vehicle was not included in NHTSA campaign id number: 03V471000 (fuel system, gasoline: Delivery: Hoses, lines/piping, and fittings). The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The failure mileage was 90,000.

- Falls City, NE, USA

problem #4

Aug 102012

Pacifica 6-cyl

  • 94,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the check engine warning light illuminated and fuel fumes were emitted into the vehicle. The vehicle was taken to the dealer, who stated that the fuel tank was defective, which caused the fuel pump to crack. The fuel pump was not connected properly and gas fumes were released. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case manager was assigned. The current and failure mileage was 94,000....updated 08/31/2012 the consumer stated the vehicle was repaired. Chrysler covered the complete cost of repairs. Updated 09/05/2012

- Delray Beach, FL, USA

problem #3

Jun 122012

Pacifica

  • 120,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that he would only get twenty miles on a full tank of gasoline fuel. The contact had not taken the vehicle to the dealer but believed that there was a problem with the fuel pump or fuel system. The failure mileage was 120,000.

- Peyton, CO, USA

problem #2

Jun 102012

Pacifica

  • 150,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the fuel gauge was providing inaccurate fuel level readings and was reading that the tank was half full when it suddenly dropped to empty. When refueling the vehicle, the pump would stop at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 150,000.

- Hope, KS, USA

problem #1

Jun 182012

Pacifica

  • 100,000 miles
The contact owns a 2004 Chrysler Pacifica. While parked, the contact noticed smoke coming from under the hood and flames from under the vehicle. The vehicle then became engulfed in flames. The police and fire department reported to the scene and a report was filed. The cause of the fire was undetermined. The contact referenced NHTSA campaign id number: 03V471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was unsure if the vehicle was included in the recall. The contact stated that she had refueled the vehicle prior to the fire. The vehicle was destroyed. The approximate failure mileage was 100,000.

- Otterbein, IN, USA