10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
21,063 miles

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problem #412

Mar 162024

Pacifica

  • miles
Blown head gasket at 64000 miles. Leaking coolant into the cylinders. Mechanic says the gasket has been repaired before.

- El Cajon, CA, USA

problem #411

Mar 092024

Pacifica

  • miles
Multiple events (over 5) have occured from December 2023 thru March 2024 involving the transmission clunk/jerk/bang with near total loss of speed when accelerating from a stop or low speed. Also several events with loss of acceleration (no reponse from the gas pedel). This happened with me turning left at a light and trying to clear an intersection. Van is available for inspection. Safety was put at risk by van stopping in moving traffic, and with being nearly rear ended several times. Also nearly being hit head on by not being able to complete the left hand turn thru the interesction timely. Vehicle has not been inspected by any dealer or law enforcement. There have never been any warning light given during these events. Dealer said by phone that without warning lights they would have nothing to trace the problem with. I have listed only the last event time below in Additional Details.

- Fort Wayne, IN, USA

problem #410

Mar 202024

Pacifica

  • miles
44110 miles. NO leaks, oil change every 2500 miles, all fluids are full and well maintained. Hard shift sometimes while in drive and accelerating. Engine light just came on yesterday with wife and 4 kids in vehicle, then engine light flashing. Pacifica felt sluggish and engine was rough. This happened driving on busy FREEWAY! Quickly pulled over at off ramp. Called tow and Mechanic neighbor pulled trouble code from ODB port using scanner P0306 which is engine misfire in cylinder 6. Car runs like crap and is unsafe to drive. Now need to tow to dealer for very expensive repair, just outside of 5 year warranty.

- Las Vegas, NV, USA

problem #409

Mar 132024

Pacifica

  • miles
I purchased this Chrysler Pacifica from advantage auto sales in new Kensington pa. Making payments obviously but I have had nothing but issues since we got it. Now it-??s up at #1 Cochran and they did a exam and they sent me a video and the transmission is bad, (which when I got the vehicle I been saying something is wrong with the transmission, took it to the garage they kept telling me to take to for now 3rd gear to be grinded out. Head gaskets went in it as well they kept it for over 2 months to not even put parts back together properly, axle is bad. Leaking oil somewhere where still, this fan flapper thingy in the front is bad and been since day 1 there is a bad sensor on it which they told me they fixed and clearly didn-??t. I have had nothing but issues on this vehicle since I got it. It sees more garages than it does outside. I have 4 kids. Making a lot of trips to doctor appointments and such.. so I need a vehicle, they don-??t care. I went to the dealer yesterday and they just told me to take it to another place to get the transmission rebuild or whatever but I feel that isn-??t going to fix it and I-??m just gonna have more issues in the long run. Can you guys help me at all ?! I need something done. My warrenty is up soon and they only cover 8,000 of the tranny and it-??s a 10,000 tranny.

- Arnold, PA, USA

problem #408

Jan 012024

Pacifica

  • miles
Hard shifting when stopping or driving at speeds under 30 mph

- Castle Dale , UT, USA

problem #407

Feb 102024

Pacifica

  • miles
every time I drive my Crystler, the transmission slams while pulling hills or even on a straight stretch the transmission you can feel it almost wind up and then slam into position and it's getting more consistent as I own the vehicle.

- Corning, CA, USA

problem #406

Jan 122024

Pacifica

  • miles
After smelling a burning smell when driving, an independent service center diagnosed that the engine oil cooler had failed causing the engine oil and antifreeze coolant levels to drop low enough that continued driving could seize the engine. The sparkplugs were damaged and a head gasket could be required as well. If not for the burning smell, the van could have stopped suddenly in busy traffic on the highway with my kids inside. The vehicle can be inspected anytime. I have not yet contacted the manufacturer. No warning lights went on. The only indication was a burning smell that I first thought was the new rear brakes I had installed.

- Boulder, CO, USA

problem #405

Jan 162024

Pacifica

  • miles
Engine loose power because coolant is entering the cylinders due to a defective head gasket. Failed at 110,000 miles. Need engine replacement $6000 for a used engine

- Schaumburg , IL, USA

problem #404

Dec 162023

Pacifica

  • miles
The vehicle first malfunctioned 09/2022. All the signals on the dashboard came on including the wipers. Then the vehicle wouldn-??t accelerate and stopped while driving in the middle of the road. I got it towed to a Chrysler dealership and they had it for 4 four months and couldn-??t maintain power within the van. After 4 fours I received the van back and it was driving good. Recently, while out of town on 12/16/2023 the van began to run hot for the first time and I parked it. The next day it wouldn-??t start and I got it towed to a nearby shop on 12/18/23 and I was told it was my starter. I replaced the starter and the shop said it was something with my engine due to white smoke coming out the exhaust pipes. I got it towed again to a nearby Chrysler dealership on 12/19/23 and they confirmed after doing the diagnostic, the service shop said I needed a new engine because the coolant leaked into the cylinder heads blowing the gaskets. I asked what caused this issue and they stated overheating. The vehicle has never shown signs of overheating such as smoking or the gauges going up until that night which was a brief 5 minutes because I parked the van. I have researched and seen multiple cases like mine in both circumstances with this same kind of vehicle and not1 recall has been placed. I maintenance the vehicle as required and believe this is a manufacturing issue.

- Allen, TX, USA

problem #403

Mar 252020

Pacifica

  • 103,000 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated while accelerating from a stop sign the vehicle downshifted and idled abnormally high. The check engine warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was taken to the dealer and was diagnosed with a second gear ratio failure, and the transmission needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

- Indianapolis, IN, USA

problem #402

Dec 022023

Pacifica

  • miles
The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. The car was parked in our garage and if the fire department did not come to help, the fire could have intensified and burned down our whole house. We are very thankful we caught it so quickly. No warnings or issues were apparent with the vehicle when it was parked and put on the charger.

- Kildeer, IL, USA

problem #401

Nov 012023

Pacifica

  • miles
It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by Jamie-??s Auto Service in Noblesville IN. This issue is also on many forums with tons of people suffering from this.

- Noblesville, IN, USA

problem #400

Nov 052023

Pacifica

  • miles
Transmission appears to not know what gear to go into, or misses a gear shift altogether. Creating a period of higher rpms with no power to the wheels. This is a safety concern as it has happened when pulling out into travel lanes.

- Greensboro, NC, USA

problem #399

Nov 022023

Pacifica

  • miles
Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

- Brooklyn, NY, USA

problem #398

Oct 082022

Pacifica

  • miles
Sharp jolting of the vehicle when going from second to third gear constantly

- Taylors, SC, USA

problem #397

Oct 052023

Pacifica

  • miles
While driving vehicle, car shifted to neutral then park then neutral, while in drive moving down road. Numerous warning came on including "service shifter", check engine, front end collision sensor, abs brake sensor, along with a message to put car in park before shifting. The day before a warning of service shifter came on and the car was unable for a few minutes to shift out of park. Then the codes suddenly went off. Took it to auto zone to check codes and it said no codes were found or stored. First time was September 25, 2023. The next time when it shifted itself out of drive while driving was September 28. Drove home from getting checked for codes with nothing showing up. Drove 5 minutes on October 2, and a bunch of random codes flashed. Took to shop and they found no codes. All warnings went off. Said nothing anyone could find wrong. Said nothing showing up and was fine to drive. October 5 was driving home, 526 miles later with no warnings, and suddenly stopped driving while in motion on road. Same codes flashed. Shifter stopped working. Car wouldnt start or shift. Completely broke down. Had to be towed to dealership. They say transmission needs to be replaced and it is only 500 miles out of warranty. The same 500 miles we had to drive to get it to throw codes. Had previously taken in when I thought transmission was problem when it was dropping gears. They said software update. Continued dropping gears after they "fixed it" and when I called they said it had to relearn how I drove. Almost had 2 major accidents now when it stopped completely on its own while driving.

- Gaylord, MI, USA

problem #396

Jun 062023

Pacifica

  • miles
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.

- Schererville, IN, USA

problem #395

Sep 062023

Pacifica

  • miles
Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.

- Burke, VA, USA

problem #394

Sep 202023

Pacifica

  • miles
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.

- Beachwood, NJ, USA

problem #393

Sep 102023

Pacifica

  • miles
While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.

- Gypsum, CO, USA

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