The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An A indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the RPM go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won-€™t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.

- Acworth, GA, USA

I was driving about 45MPH, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

- Mesa, AZ, USA

Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened. No mater what I tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast Ohio Right now I am 200 miles from home on a Sunday. And hope a local dealer has the part This van has been a disappointment to say the least.

- Chardon, OH, USA

Sliding door shuts, beeps and reopens. we have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. after seeing other comments this seems to be quite a problem with a lot of these vans.

- Springfield, KY, USA

Backup camera does not show after the driver shifts out of reverse.

- Rockville, MD, USA

Intermittent stopping of rear ac/heating unit.

- Ttoy, AL, USA

When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again. Sometimes we shut the door go in a store and the door is open cause it just opens on its own.

- Greer, SC, USA

Manufacturer (Chrysler) mailed me a legal notice that my vehicle could catch fire and / or explode at anytime whether parked, idling or driving because of a defect in the hybrid battery components (inverter). They told me not to park next to anything or anyone, not to allow moisture of any kind into the vehicle and to not park or store it in any enclosed structure like a garage. They said to wait for a fix for the problem as there was not yet resolution. I responded to them asking for a loaner car or rental and was told no. It has been almost a year and still no Chrysler dealership can offer a fix, however they did come out with a 2020 model that was built without the problem. This is a serious safety recall that our government seems to be ignoring. I am left with a lemon I cannot safely store park or drive. I paid 55K for this hybrid, was told I would get 80 mpg when I only get 17 mpg and I have to worry that if moisture gets into these hybrid battery components by vehicle could kill me or others. I live in Washington where everything is wet and we have to take ferries..: Chrysler doesn't respond to my letters.

- Ferndale, WA, USA

Car looses power and then jolts from the backend. It feels like we have been rear ended. Car shut off at a stop. Had to restart. All these have have happened over 5 times and we have only owned the car for 3 months. Scared to drive the vehicle.

- Marietta, GA, USA

When trying to accelerate sometime vehicle loses all power for a bout 30 seconds before power kicks in. If pulling out on to the roadway, it can be a very serious safety matter. Sometimes when problem is happening, vehicle will shift hard when power kicks in(feels like you have been rear-ended). Have had three different Chrysler mechanics drive vehicle all saying they could not duplicate problem and is performing as it was designed to preform. I am at the point of being afraid of driving the vehicle, afraid I could be in a serious accident.

- Florissant, MO, USA

While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and I told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer I understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. We noticed no change and reported the problem to Chrysler, who refunded the visit but took no further action. A repeat visit to the dealer had them saying there was less than five degrees difference between the hot spot and the surrounding area. I used my infrared thermometer to prove that the section of the interior panel is over 130 degrees whereas the surrounding panel is about 65. You can see this in the video I link to below. This is a safety issue, as second degree burns can result from temperatures that high, and it could start a fire. Repeated attempts to contact Chrysler were ignored. Https://youtu.be/gtbecz5chtg

- Greer/Lyman, SC, USA

The engine would not turn, there was no warning sign of check engine for that day and for being a certified pre-used vehicle there should be warranty for electrical and the transmission.

- Hawthorne, CA, USA

I'm on my 3rd radio for the 2018 Pacifica that I bought new less than 2 years ago and the radio was not activated when it was installed on 1/8/21 therefore no emergency services will work. I have contacted the dealership multiple times without reply. I have contacted my uconnect case manager six times by email and left a voicemail. I have contacted the corporate webpage and was directed back to my case manager. Guardian services claim the radio is not associated with my VIN so there is nothing they can do. In addition to the 911 basic emergency services, I paid $250 in March for the enhanced guardian services, however since the initial radio failure in July, those services have not worked for any length of time. No one will take responsibility for this issue. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?

- Warsaw, NC, USA

Very frequently the utheater application will not work after shutting van off and restarting. We have gone through 1 battery a year even though it is supposed to have a 5 year life. After stopping at a red light the auto start/stop causes the van to die. I had to completely restart the van. Out of nowhere driving home doing about 50 mph it flashed a low battery alert then died within 2 minutes while driving. Thank god I was only a block from home and it was downhill. My van just had the battery replaced again and again won't start. This battery is 2 weeks old. I had turned off the auto start/stop as directed by my dealership and it continues to drain batteries. After doing research I found about 100 cases with the same issues. If I would have still be on the highway when it died I could have been hit. This has happened about a dozen or more times in the year and a half we have had the van. The first time the battery died was less than 2 months after purchasing the van. New battery was put in at request at purchase. Died after going maybe 20 miles an hour.

- Thayer, MO, USA

The power steering is going in and out, both with warning light and loss of power steering. This has happened at various speeds and conditions and is very dangerous, not only when steering goes out, but with the suddenness of it coming back on. It can do it several times in just a few minutes of driving and worries me about transporting my children, but this is our only vehicle.

- Gallatin, TN, USA

Auto start and stop

- Woodbridge, VA, USA

Number of incidents pertaining to stop and start system. My wife was driving our kids to the store when coming to a stop (stationary) the start and stop system cut off dead stopping (stationary) us resulting in almost getting into an accident. Second time we were coming home and stopped (motion to stationery) as normal and the system jerked and stopped would not re start, turning the van on and off van started again and the car behind us was traveling regular speed luckily swerved and missed up and this happened a few more time during the period from owing this vehicle till now. (less than a year) total of 6 or more times all the events that have happened the van was in motion coming to a stop then stationary at a stoplight.

- Spanaway, WA, USA

The back up camera only works intermittently. Sometimes the screens flickers as if it is shortening out. Other times the screen freezes, displaying the initial scene behind the vehicle for the duration of the vehicle being in reverse. Sometimes the screen is blank with only the guiding lines visible and other times it is completely blank with a statement at the top stating the back up camera is unavailable. This is a major concern for us due to having small children, going to the school, playground, etc. The dealership said they could replace the camera for $400 but the issue seems to be a short in the wiring somewhere. As the camera sometimes works. One of the pictures attached show the camera frozen with a white vehicle on the back up screen. The white vehicle that is displayed is actually in front of the van at the time of the picture. This is a screen shot from a video.

- Franklin, NC, USA

I placed my vehicle in reverse to back out of a parking spot. The rear camera activated as normal. I completed backing out and placed the vehicle in drive. The rear camera did not disengage and remained on. I pulled the vehicle over into another parking space so as to examine the screen. There was an "X" in the upper right hand corner of the screen so I pushed the X as it is a touch screen. No joy. I turned the vehicle off and sat for about 3 minutes, then I restarted the vehicle. The rear camera was still in operation while I sat in park and the car idled. I attempted to power off the screen by depressing the radio power button, but it also yielded no results. I elected to drive the vehicle home as opposed to paying for a tow, and as I drove, the screen would transfer to a blue screen as I reached a certain speed, and then revert back to the camera view as I slowed below that speed. The speed variant was approximately 20 mph. As the blue screen appeared the words "rear camera not available at this time" appeared on the screen at the top. I again tried to press the "X" which appeared in the upper right hand corner to alleviate the situation to no avail. Upon returning home I exited the vehicle and proceeded to google recalls for 2018 Chrysler Pacifica's. I found that a recall was in place for just the experience I had with the camera. I contacted my local dealership who told me my VIN number reflects no recalls. I called Chrysler at 1-800-334-9200 and they too stated my vehicle has no recalls. I asked about the recall on the backup camera that I had read about and was advised that my vehicle did not qualify as it was a different radio in the car. It seems to me that this issue is now evident in all of their vehicles and should be covered under a recall, as it is a distinct distraction while trying to drive and may well cause an accident.

- Louisville, KY, USA

An error about the shift control came on in the middle of driving. At a stop light, the car's emergency brake came on and wouldn't engage, rendering the car undrivable. I shut the car off as instructed but the same message appeared and I could not disengage the emergency brake to move the vehicle.

- Rolesville, NC, USA