10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First failure was on a road at 20 mph in a school zone on a rainy day. Applied pressure to the brakes and the brake pedal went all the way to the floor without the car stopping. Car advanced 3-5 feet before I realized my foot was on the brake pedal and they were not working. I applied pressure to the brakes again and the car came to a complete stop. Brakes appeared to work at the next couple of stops. Pulled into parking space and parked car. Brakes appeared to be working fine. Pulled out of parking space. Brakes appeared to be working while backing out. Proceeded to intersection at about 5 mph. Applied pressure to brakes and they did not work. My vehicle proceeded into intersection hitting a car. My airbags deployed. My foot was on the brake pedal the whole time. It happened all to fast for me to have realized that my vehicles brakes failed me again and to apply pressure to them again. My car was totaled. I do not know what happened to the other person's car. I called Chrysler and they retrieved the car in less than 24hrs. (they originally told me 2-3 weeks!) Chrysler inspected my car and sent me a generic form letter relieving them of responsibilty from this accident. The letter stated, "per inspection, the information at hand would not permit us to associate this accident with a manufacturing or assembly error." They never mentioned what they checked or how they inspected the vehicle. No where in the letter was ABS brakes mentioned.
- West Lafayette, IN, USA
While driving vehicle suddenly accelerated, and braking system malfunctioned, causing driver to place vehicle in neutral and turn off engine. Driver restarted vehicle, and engine was idling high. Then driver turned off the engine.
- Detroit, MI, USA
Driving in the city vehicle in front stopped suddenly. Consumer slammed on brakes. Underneath dash there is a box that has a cover which is part of the console electric component. When the consumer slammed on the brakes the brake pedal caught the edge of the sole. His left foot which he was bracing slid off the box, vehicle lost control. Dealer contacted, denies responsibility.
- Littleton, CO, USA
- Pompano Beach, FL, USA