hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
183,064 miles

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problem #2

Aug 092018

Town & Country

  • 174,128 miles
This letter is regarding a manufacturer defect in the 2000 Plymouth Grand Voyager and 2000 Chrysler Town and country vans. We own both vehicles, and both have experienced this problem. There is an issue with the vehicles in wet weather. When it rains and the driver goes through water, the vehicles shut themselves down completely. Lights turn off, power steering is arrested, and the driver has to coast to a stop. This has happened several times to my parents, and more than once, they have had to secure the services of a towing company to get the vehicle(s) home or to a repair shop. This has happened at night on two-lane highways, leaving them stranded in pitch-black darkness. These are the only vehicles that my parents have to drive to and from work, which is an hour and a half away from home. My father has visited the Chrysler-Dodge dealership several times, and they told him that this is a large-scale problem with these particular models of vans. They are well aware of the issue, but there has not been a full-scale recall on the vehicles. There is a kit to fix the problem. The kit is over $300, and the onus is on the consumer to purchase the kit and have it installed. My dad spent over $700 to have the kit installed on both vans. This manufacturer defect is dangerous not only to the drivers of the vehicles, but to other motorists. Please consider doing a national recall for this factory defect. Thank you for your time and consideration.

- Abilene, TX, USA

problem #1

Feb 192014

Town & Country

  • 192,000 miles
The contact owns a 2000 Chrysler Town & Country. The contact stated that there was a fuel leak. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in NHTSA campaign number 00V268000 (fuel system, gasoline). The failure mileage was approximately 192,000.

- Roseville, MI, USA