10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
64,570 miles

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problem #22

Jun 012016

Town & Country

  • 180,000 miles
Cruse cont does not work horn not working and air bag light is on. All of them worked off and on for a time but not now06

- Mandeville, LA, USA

problem #21

Jan 062018

Town & Country

  • 180,000 miles
In front end collision with a pole on a city street -passenger airbag deployed, driver airbag did not deploy

- Valencia, CA, USA

problem #20

May 272016

Town & Country

  • 140,000 miles
The contact owns a 2000 Chrysler Town and country. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the clockspring failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

- Venetia, PA, USA

problem #19

Feb 012016

Town & Country

  • miles
The contact owns a 2000 Chrysler Town and country. After the vehicle was started, the horn failed to operate and the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 04V480000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Durham, NC, USA

problem #18

Feb 182015

Town & Country 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2000 Chrysler Town and country. The contact stated that upon igniting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired under NHTSA campaign number: 04V480000 (air bags). The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 3/31/15 updated 9/27/2017

- Poinciana, FL, USA

problem #17

Oct 092013

Town & Country

  • 88,000 miles
The contact owns a 2000 Chrysler Town and country. The contact stated while driving approximately 35 mph, the driver and passenger's side air bags deployed independently and without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.

- Sault Ste. Marie, MI, USA

problem #16

Jan 162012

Town & Country 6-cyl

  • 162,000 miles
Air bag warning light began flashing in January 2012; cruise control & stereo controls on steering wheel quit working in June 2012; horn quit working in July 2012. Read about recall on 1994 - 2000 models for faulty clockspring.

- East Dundee, IL, USA

problem #15

Jun 132009

Town & Country

  • 90,000 miles
2000 Chrysler minivan " clock spring recall #D17 " I would like the NHTSA to know that Chrysler corporation is not following through this safety recall properly I have been trying to have my van 's clock spring recall done for the last 5 months and the dealership kees telling me that the parts are on back order I contacted a few dealerships and they all tell me that the replacement parts are on back order, now my self and 100's of thousands of other Chrysler minivan owners are driving around with "no horn and a inoperative air bag" which is not safe at all my vehicle will not even pass the state inspection due to this condition please investigate this.

- Fall River, MA, USA

problem #14

Jan 102009

Town & Country

  • miles
1) driving, and turning the steering wheel is what caused the failure 2)something broke in the steering column. Now nothing works on the steering wheel. The airbag light is always on, the cruise control doesn't work anymore, and the horn no longer works. 3) I have not been able to fix this problem yet.

- Sykesville, MD, USA

problem #13

Aug 102008

Town & Country

  • 150,000 miles
The contact owns a 2000 Chrysler Town and country. While driving approximately 60 mph on normal road conditions, the air bag warning indicator illuminated on the instrument panel. The indicator remained lit until the engine was turned off. In addition, the cruise control worked intermittently. Recently, the vehicle was taken to an authorized dealer and they stated that NHTSA campaign id number 04V480000 (air bags) was related to the air bag clockspring assembly. The technician stated that a diagnostic must be performed to warrant the recall defect repair. The diagnostic test cost $90. The contact was displeased to know that there was a cost associated with the recall defect remedy. The vehicle has not been repaired. The failure mileage was 150,000 and current mileage was 153,000.

- Grove City, OH, USA

problem #12

Jun 262006

Town & Country 6-cyl

  • miles
Chrysler Town and country that caught fire because of the air bags** the consumer stated while driving, he noticed the air bag light had illuminated and soon after arriving home, the vehicle caught on fire.

- Floral Park, NY, USA

problem #11

Jun 142006

Town & Country 8-cyl

  • Automatic transmission
  • 129,880 miles
I took my 2000 Chrysler mini van to the conyer, ga dealership to find out why my airbag light came on and my horn stopped working and I was told by the service man that I would be charge $89 just for them to look at the problem. I just recently found out that this is a major problem with all mini vans dating back several years ago. I was almost hit by another vehicle because my horn in my van wasn't working. This is a safety issue and the manufacturer should issue a immediate recall before someone gets kill.

- Conyers, GA, USA

problem #10

Oct 262005

Town & Country 6-cyl

  • 56,572 miles
2000 Chrysler Town and country horn and air bag does not work. ** answer required*** the consumer had the clockspring repair prior to receiving recall notice 04V480000. The consumer requested reimbursement from the manufacturer.

- Clayton, NC, USA

problem #9

Jan 142005

Town & Country 6-cyl

  • Automatic transmission
  • miles
The air bag light appeared on the dashboard and remained on. The driver noticed while pressing the horn it had no sound. The driver was able to drive to the dealer for inspection. The mechanic informed the driver that the clock spring needed to be replaced.. please provide additional information.

- San Carlos, CA, USA

problem #8

Dec 012004

Town & Country

  • miles
Recall for clock spring was issued. Vehicle has more than 70,000 miles. Recall# 04V480000.

- Palm Harbor, FL, USA

problem #7

Aug 022004

Town & Country

  • 58,272 miles
Dealership will not repair recall 04V480000 concerning clock spring unless the part failed. The problem was not resolved. Ross Chrysler 828-264-3626. Recall campaign: The consumer took the vehicle in for an oil change and inquired about the recall letter and the vehicle was serviced for the recall.

- Adams, NC, USA

problem #6

Aug 022004

Town & Country

  • 20,000 miles
The consumer was involved in an accident. The vehicle was struck from the side as well as the front. The air bags did not deploy.

- Daytona Beach, FL, USA

problem #5

May 252004

Town & Country 6-cyl

  • Automatic transmission
  • 62,305 miles
I have a 2000 Chrysler Town and country limited all wheel drive mini van. I brought the van in for service on June 30th because the airbag light was staying on, also nothing was working on the steering wheel. The radio controls, the cruise control, the horn, and I presume the airbag. The dealer is charging me $500 to replace the clock spring in the steering wheel. This is a electronic control box that operates everything in the steering wheel. There should be a recall on this part.

- Las Vegas, NV, USA

problem #4

Jun 092004

Town & Country

  • Automatic transmission
  • miles
While starting up the vehicle air bag light appeared on the dashboard and remained on. This caused the horn to become inoperative. Vehicle was taken to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced.

- Tampa, FL, USA

problem #3

Apr 282004

Town & Country 6-cyl

  • Automatic transmission
  • 90,500 miles
Airbag light flashes, airbag controller and clockspring failed, front passenger side panel protruding out, air bag trying to deploy. Repairs had to be made by replacing the clockspring and new airbag contoller installed. This was on a Town and country - 2000 - Chrysler - van

- Rushville, IN, USA

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