really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
19,703 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Oct 072008

Town & Country 6-cyl

  • miles
I am on my third power window cable and motor. All three on the passenger side.

- Van Lear, KY, USA

problem #4

Feb 072006

Town & Country 4-cyl

  • Automatic transmission
  • 56,000 miles
Sudden loss of transmission fluid resulted in engine light warning. Internet searches on this vehicle provided similar complaints on this 2000 Town & Country van. It has 56,000 miles. Also reported leak of brake fluid and dealer suggested replacement of faulty brake fluid drums (potential safety issue). Informed Chrysler regarding this matter but they refused warranty coverage, resulting in expensive repair work over $600 for transmission fluid and brake pad repair work. Also, driver's side automatic window motor stopped functioning and replacement was necessary $325. Dealer reported frequent problems with motor. Dealer informed 9 out of 10 times issue related to replacement of motor so glass can function correctly. Required to function to pass de safety inspection. When attempted to change flat tire, the hydraulic gauge did not hold the weight of the vehicle and buckled. Faulty and dangerous hydraulic tire replacement equipment and can cause very serious injury.

- Newark, DE, USA

problem #3

Jun 152003

Town & Country

  • Automatic transmission
  • 0 miles
Not knowing how fast your driving can be dangerous. I've been having this problem with my van starting way back in September 2001 with 13,000 miles on it and am still having the same problem. The problem is the ABS light comes on all the time, dashboard lights flicker, the speedometer, odometer and RPM's randomly go up and down and sometimes don't work at all. They have tried to fix this problem many times, it has been in the shop sometimes for 2 weeks at a time. They have replaced the computer, harness (twice), ignition switch, fuses, etc. They just had it last week and today I still have the same problem. Basically it is an electrical problem. By the way, I have been taking it to a Chrysler shop in nanuet, NY. I called the Chrysler customer service 800 number and they said basically all that they could do is to try to help the service center get the right information to help them fix it. But again, they just had the car last week after I called and the problem is still here. I have had to rent cars and borrow cars to use while it has been in the shop. I really hasn't cost me all that much money because they are fixing it (trying to fix it) under warranty. I've only had rental car expenses. The big inconvenience is getting the car to the shop, etc... it has been very frustrating to say the least.

- Tomkins Cove, NY, USA

problem #2

Sep 132003

Town & Country 6-cyl

  • Automatic transmission
  • 42,513 miles
While driving at 65 mph and with no warning, the automatic transmission failed. The dealer stated that the vehicle was only covered up to 36000 miles. The vehicle lurched forward, screeched and the transmission had gone out. Also, the front seat adjustment motor stopped working in the up and down position. The driver and passenger window motors, ac compressor, and the automatic tailgate close latch all had to be replaced.

- Simpsonville, SC, USA

problem #1

May 242001

Town & Country

  • miles
Exiting highway at 30 mph when rain started. Attempted to engage electric control button to raise drivers side window; window jammed about one inch from top. Pushed control button again but window did not move. Within about 20 to 30 seconds smoke began entering interior of car from under the control buttons panel; also distinct odor of burning plastic and/or rubber started coming from inside my left front drivers door panel. Smoke and acrid fumes became very strong as I pulled over and stopped. I threw open my door, got out and immediately used my always present ratchet screwdriver to remove the control button cover and was able to disconnect the two electric plugs which I observed and luckily within about 2-3 minutes the smoke ended. About thirty minutes later I restarted my car and drove immediately to my dealers servive center. After about three hours the service mgr. Informed me that a short circuit in the electrical system had taken place and had "fried" several of the computers within the system. As I had purchased the extended service contract, I was told that the repairs were totally covered. It was overheard by me when the mechanic was speaking to the svce. Mgr. That their was evidence of water within the inner door and also in and around the control buttons on the inside. Is it possible that the real problem is with body design which allows rain water to somehow leak into the interior of the drivers door unnoticed and therby causing this emergency" perhaps the electrical system is ok but not the channeling away of rain water or even car wash water. Also, when they repair the electrical components on my car, do I have to worry about this happening again whenever it rains" I really could have been seriously injured or killed as well as other people near me on the road had the smoke and fumes overcome me before I had the chance to pull off the road.

- Flushing, NY, USA