10.0

really awful
Crashes / Fires:
6 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
75,463 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #58

Aug 032017

Journey

  • 158,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle had several defects and failed to start on several occasions. As a result, the contact had to leave the vehicle unattended for a day and then go back and restart the vehicle. While the accelerator pedal was depressed, the vehicle failed to accelerate over 35 mph. On several occasions, the air bag, check engine, traction control, esp, and security indicators illuminated off and on. Also, on several occasions, the gear shifter failed to shift into neutral. The vehicle was taken to monken Dodge Chrysler Jeep Ram Nissan (located at 1739 w mccord St, centrailia, il 62801 (618) 545-5100) where it was diagnosed that the failure could not be replicated. The contact stated that the vehicle was taken to king city Chrysler center (located at broadway St, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the PCM needed to be replaced. The contact stated that another mechanic suggested to have the PCM rebuilt to save money. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 158,000. The VIN was unavailable.

- Mt Vernon, IL, USA

problem #57

Jun 232017

Journey

  • 130,000 miles
My 2009 Dodge Journey will not shut off when you take the key out. The windows will not go up and down. I brought into a Dodge dealership and had the recall on the ignition switch and the wiring harness in the driver door replaced. My car still will not shut off and windows still don't work but now won't go into gear after dealer repaired. I took it to a second dealer and now after 3 week they are saying I need a tipm for $1700. But they don't know if that will fix the problem" plus now the car will not start. My car is in worse shape then when I brought it into the dealership to repair" I called the corporate office and they are not willing to do anything.

- Punta Gorda, FL, USA

problem #56

May 162017

Journey

  • 134,000 miles
The contact owns a 2009 Dodge Journey. When the key was inserted in the ignition switch, the parked vehicle did not start. The vehicle made a clicking sound. The contact had to shift into neutral in order for the vehicle to start. The contact also stated that the failure occurred approximately ten times in the past. The vehicle was taken to an independent mechanic who diagnosed it as a neutral safety switch failure that needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 134,000.

- Cartersville, GA, USA

problem #55

Apr 132017

Journey

  • 112,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 70 mph, the vehicle independently shifted into reverse. The failure occurred without warning. After applying the emergency brake, the vehicle was able to be stopped. The contact stated that the failure recurred while driving 20 mph. The vehicle was towed to the dealer where it was diagnosed that the transmission had an internal failure and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.

- Baltimore, MD, USA

problem #54

Mar 212017

Journey

  • miles
The engine stalls when driving down the street and / or highway. There have been several complaints online but no one seems to know how to fix it. Also, intermittent no start when trying to start the car. No crank. 2009 Dodge Journey

- Spicewood, TX, USA

problem #53

Jan 112017

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to transmission failure. The consumer stated the transmission failed. The doors would not lock and the tires blew out, as there was no tread on them.

- Kent, WA, USA

problem #52

Jan 052017

Journey

  • 150,000 miles
Transmission locks in low gear with no warning has happened at least 5 times

- Franklin, WI, USA

problem #51

Oct 202016

Journey

  • miles
I have had a 2009 Dodge Journey for only six months, it has a vtect transmission in it and just completely went out with now warning signs or nothing. Its hard for me to believe that there is not a recall on these kind of transmissions from what I have been reading...now I'm out about $10,000 dollars..

- Connersville, IN, USA

problem #50

Oct 032016

Journey 6-cyl

  • 83,000 miles
The contact owns a 2009 Dodge Journey. While driving 25 mph, a loud abnormal noise was heard and smoke emitted from the rear of the vehicle. In addition, the contact independently noticed that the transaxle was leaking fluid. The vehicle was taken to an independent mechanic who diagnosed that the transfer case and two gears in the transfer case had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000. Updated 12/21/16 updated 7/9/18

- Fairview Park, OH, USA

problem #49

Aug 182016

Journey

  • 125,000 miles
My 2009 Dodge Journey SXT will completely shut off while driving, not stopped but right in the middle of driving. This has happen 2 times sense getting it back from the dealer in January from taking it in for the recall for this very problem. This is very dangerous and now I am being told to bring it back to the dealership for a diagnostic test to see if it related to the recall and if not related then I will have to pay for the diagnosis lol yea right!! I have never heard of a car dying while driving it. If I am told I have to pay as mich as one penny the only thing I will be paying for is a lawyer.

- Kc, MO, USA

problem #48

Jul 062013

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle experienced trouble starting. Also, when the accelerator pedal was depressed, the vehicle jerked forward. The dealer repaired the vehicle per NHTSA campaign number: 14V373000 (electrical system), but the failure recurred. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was approximately 50,000.

- Savannah, GA, USA

problem #47

Jun 072016

Journey

  • 138,503 miles
Let it be noted that after the R03 recall all the following issues started occurring. First incident: Driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes PO0562 & PO700. The battery read 12.2V on the diagnostic while off then 14.4 when the car was started(after being jumped for 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power, no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is PO622. Symptoms are seeming to be the tipm all over again. Again, none of this started until I took it to Dodge to have the RO3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again Chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!

- North Las Vegas, NV, USA

problem #46

Mar 112016

Journey

  • 52,379 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the vehicle started to smoke. The contact coasted the vehicle over to the side of the road. The vehicle was towed to a dealer the next day, where it was diagnosed that there were a crack in the power unit case that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,379.

- Staples, MN, USA

problem #45

Dec 312015

Journey

  • 92,200 miles
Car started making whinning noise then gears wouldnt shift, then they would, N when they did they shifted hard making car jump, almost hit a car when I was driving home, as well as a parked car when I tried to park and car jumped real hard again.. definitely not safe car has 92000 miles on it and they say its in warranty 4 lifetime but only by original owner, so I guess im the 3rd owner since I brought from a dealership... please help

- Louisville, KY, USA

problem #44

Nov 292015

Journey

  • 120,000 miles
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc.... also it intermittently increases to a high RPM for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to Chrysler dealers, nothing has been found and nothing has been suggested. The stalling in traffic is very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.

- Fleetwood, PA, USA

problem #43

May 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle had a sudden reduction in speed without warning. The vehicle had to be pulled over, turned off, and restarted to reset the computer each time the failure recurred. The lightning bolt warning light randomly flashed and, as the failure progressed, it remained illuminated. The dealer replaced the PCM and the failure recurred within a week. The contact was unable to get the vehicle to start. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system), but the contact did not receive a notification. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.

- Wyoming, MI, USA

problem #42

Jun 102015

Journey

  • 74,000 miles
The contact owns a 2009 Dodge Journey. The contact noticed that there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. The contact also stated that the driver side window opened and closed independently. In addition, the other power windows only functioned manually. On another occasion, the vehicle stalled while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. The contact received NHTSA campaign number: 14V373000 (air bags and electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Palm Bay , FL, USA

problem #41

Jul 292015

Journey 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle took numerous attempts to start. Occasionally, the transmission needed to be pulled in order for the vehicle to start. The dealer diagnosed and repaired the vehicle, but the failure recurred. The vehicle was brought to an independent mechanic who diagnosed that the ignition switch sensor was faulty. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. MA 10/2 the consumer stated a sensor was replaced on 9/8/15 the vehicle now starts on the first try. Updated 10/08/15

- Bethlehem, GA, USA

problem #40

Jul 142009

Journey

  • 58 miles
The contact owns a 2009 Dodge Journey. While driving approximately 50 mph, the vehicle failed to accelerate. The failure recurred multiple times. The contact also stated that the steering wheel shook while making a right or left turn. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 58.

- Houston, TX, USA

problem #39

Nov 162011

Journey

  • 52,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.

- Jasper, AL, USA

Read the next 20 complaints »