10.0

really awful
Crashes / Fires:
11 / 11
Injuries / Deaths:
11 / 0
Average Mileage:
46,195 miles

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« Read the previous 20 complaints

problem #600

Jan 012016

Journey

  • 86,000 miles
The contact owns a 2009 Dodge Journey. In January of 2016, the vehicle was repaired according to NHTSA campaign number: 14V373000 (air bags, electrical system). The repair failed to correct the failure. The vehicle was stalling and could not be restarted. The manufacturer was not notified. The failure mileage was 86,000.

- Manteca, CA, USA

problem #599

Dec 102015

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 16V047000 (air bags) and 14V373000 (air bags and electrical system). The parts were not available in a reasonable time frame to receive the repairs from the dealer. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Johns Island, SC, USA

problem #598

May 072016

Journey

  • miles
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.

- Albany, NY, USA

problem #597

May 202014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (service brakes, hydraulics); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experienced a failure with the ignition node module pertaining to the battery of the vehicle. The failure mileage was unknown.

- South Coffeyville, OK, USA

problem #596

Apr 232016

Journey

  • 113,000 miles
Since I've bought this car in 2013 I've had problems with it starting. A few days after I bought it I had a problem took it to the dealer and they replaced the throttle body. 2 years later had a problem again and it went away. Now it is doing it again and I never know whether or not it is going to start. I've been stranded multiple times and had to get it towed home. My lights radio and everything work the car just won't start and I only get clicking sound. Its not the battery and not the starter. We have found disconnecting the battery for a little while will reset the computer and then it will start. However I do not know how to do that and I shouldn't have to. If it doesn't start I have to wait for my husband to come get me and do it. My car has been recalled many times for different electrical problems and I think the should be held resposible for this too. Your car not starting is a major safety hazard depending on where you are or if have children with you on a hot day. We had our grandson with us one day last month and got stranded, we parked the car and came back an hour later and wouldn't start. All lights and radio came on. We called for a jump from roadside assistance and they said an hour and half wait. We went back in the store for an hour and came out to see if it would start and it did. No jump or anything! and everyday other day since then it's been the same thing. If you google the 09 Dodge Journey starting problems there are many many complaints of people having the same issues. Please recall this car!!

- Baraboo, WI, USA

problem #595

Aug 032015

Journey

  • miles
The contact owns a 2009 Dodge Journey. While parked, the vehicle failed to start. The vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system), but the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Brooklyn, NY, USA

problem #594

Dec 112015

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving at various speeds, the windshield wipers and indicators on the instrument panel would independently power on. The vehicle was taken to the dealer where it was diagnosed that the wiring behind the radio failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the power control module and tcm would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Hawkinsville, GA, USA

problem #593

Apr 072014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.

- Grand Junction, CO, USA

problem #592

Oct 162014

Journey

  • 140,000 miles
Dodge has a recall (Dodge recall: Safety recall K07 / NHTSA recall: 10V658000) concerning the wiring harness in the front door, which may break and could cause the airbag light to turn on as the sensor would not be connected. My Dodge Journey has this issue with the wiring harness, but Dodge will not fix it as my 2009 Journey is not listed under that recall for some reason.

- East Northport, NY, USA

problem #591

Mar 052016

Journey

  • 133,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at 70 mph, the vehicle stalled without warning. The contact coasted over to the side of the road. The vehicle was towed to an independent mechanic where the failure was unable to be determined. In addition, the contact stated that the failure occurred on another occasion. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 133,000.

- Berwick, PA, USA

problem #590

Jun 112015

Journey

  • 90,000 miles
The contact owned a 2009 Dodge Journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The VIN was included in NHTSA campaign numbers: 14V373000 (air bags, electrical system) and 16V047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.

- San Angelo, TX, USA

problem #589

Jan 102016

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system) and 16V047000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tools confirms part not available. Updated 05/10/16

- Evansville, IN, USA

problem #588

Jul 202015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boyd, WI, USA

problem #587

Feb 152013

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. On several occasions, the vehicle failed to start. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.

- La Grange, MO, USA

problem #586

May 192015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Otsego, MI, USA

problem #585

Jan 242016

Journey

  • 38,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 15V373000 (electrical system:ignition switch). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 38,000.

- Englewood, OH, USA

problem #584

Sep 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Piedmont, AL, USA

problem #583

Dec 202015

Journey

  • 45,000 miles
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.

- Utica, NY, USA

problem #582

Jun 092015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Arlington, KY, USA

problem #581

Sep 152014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact was experiencing the failure several months prior to the recall notification was received. The contact stated that the vehicle failed to start and stalled without warning. The vehicle was taken to several repair shops who were not able to replicate and diagnose the failure to provide a permanent remedy for the condition. The mechanic replaced the battery and the ignition switch, but the failure continued. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system). The contact was unable to obtain the part from the dealer to receive the repair for several months. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- Troy, MI, USA

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