really awful
Crashes / Fires:
6 / 7
Injuries / Deaths:
4 / 0
Average Mileage:
71,536 miles

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« Read the previous 20 complaints

problem #9

Oct 012010

Journey 6-cyl

  • miles
Purchased vehicle in 2010, test drove vehicle asked dealer to check the following components engine, brakes, transmission. Dealer took car to a repair place stated everything was fine, went on with purchase. Had a oil change not long after purchase facility mentioned front and rear brakes, rotors and calipers were bad..which I had noticed pedal to brakes were not engaging properly, severe safety issue. Took to a second brake repair same problem.(s) on occasion engine stalls while driving, sometimes will not start at all. Some electrical components do not work in the vehicle. Then driving vehicle home from store transmission dies, car will not go over 20 miles, almost hit from behind by another vehicle due to sudden loss of speed luckily about two minutes from home. Parked vehicle for a few hours car would not go in park or reverse. Took vehicle to transmission repair, transmission tech examines transmission, transmission is defective and needs to be replaced. Called manufacturer Dodge/Chrysler stated there was nothing that they were willing to do, same statement they have said to many consumers, without concern for buyers safety or inconvenience that their vehicles cause. Please I need help this is the only vehicle that my family has, and I am concerned about all of our safety.

- Lakeland, FL, USA

problem #8

Jul 232012


  • 55,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving 50 mph the vehicle stalled. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 55,000.

- Goldsboro, NC, USA

problem #7

May 222012


  • miles
I purchased a 2009 Dodge Journey new in 2008. For the most part did not have any problems with the vehicle until may of 2012. Beginning in May 2012, the car will intermittently not start. When attempting to start the car all I hear is a "click." My husband is a mechanic and has checked all connections, as well as replaced the relays. The dealership is unable to duplicate the problem. This has occurred at least 12 times in approx. 2 months. It is getting progressively worse with no solution available.

- Hampshire, IL, USA

problem #6

May 132012


  • 43,486 miles
May 13th, vehicle would not start, lights come on, radio, but nothing from engine. Had aaa jump truck and installed new battery at sears. May 14th vehicle would not start again! lights come on, radio, but engine will not start. Took to repair place, they replace spark plugs, cleaned throttle. May 22nd back to repair shop, vehicle will not start, same exact issues. Replaced fuel pump. They called dealership and they said no warranty and they had no idea what the issue was with truck. May 29th vehicle having same issues, daily it takes 15 to 30 minutes for it to start. Take back to repair shop and they replaced the fuel pump again. Still daily the truck starts when it wants to. Same issue when you engage the key, lights and radio work, power is there, but engine will not start. Now driver window will not work. Informed that we need brakes and rotors for front of truck in may and no warning light, just severe shaking when you are braking. Scared to drive the vehicle for fear of being stranded or failure of braking system.

- Brown Deer, WI, USA

problem #5

Feb 182010

Journey 6-cyl

  • 18,115 miles
The contact owns a 2009 Dodge Journey. The contact stated that while braking at 55 mph, the steering wheel shook. The vehicle was taken to a dealer, where the brake pads and rotors were replaced. The failure occurred at least four times and each time the dealer had to replace the rotors and brake pads. Also, the engine would take at least a couple of minutes before starting. The manufacturer was notified and stated that the contact should notified NHTSA. They offered no assistance. The failure mileage was 18,115 and the current mileage was 47,000. The consumer was informed, the vehicle had a history of premature wear of the brake pads and rotors due to them being too small and thin to handle the braking duties required by the size and weight of the vehicle. Updated 08/13/12

- Antioch, CA, USA

problem #4

Jun 172012

Journey 6-cyl

  • 37,735 miles
Today after a short trip, the engine refused to start. It clicked, but nothing. Everything else worked. Doors locked and unlocked, windows opened and closed, but as for the starter, nothing. This is the 3rd time the car has refused to start first time. Both other times were less than a year ago. The dealer has not yet been contacted, so I don't know what it will do. A federal complaint will be filed and a link to this site will be provided. 45 or 46 similar complaints are far too many for this not to receive serious attention. The following link shows 45 other similar complaints. www.carcomplaints.com/Dodge/Journey/2009/electrical/engine_wont_turn_over.shtml.M

- Livonia, MI, USA

problem #3

Jun 112012


  • 60,260 miles
The contact owns a 2009 Dodge Journey. While driving approximately 30 mph, the check engine warning light illuminated on the instrument panel and the vehicle began to overheat. The vehicle was taken to an independent mechanic for diagnostics. The mechanic advised the contact that the coolant engine recovery tank was fractured and would have to be replaced. The contact stated there was an orange spot that looked like the area was burned. The vehicle was repaired. The approximate failure mileage was 60,260.

- Inwood, WV, USA

problem #2

Oct 152011

Journey 6-cyl

  • Automatic transmission
  • 61,000 miles
The contact owns 2009 Dodge Journey. While driving approximately 30 mph the vehicle suddenly stalled. The contact was able to stop on the shoulder of the road and restart the vehicle. The failure happened three times intermittently. The vehicle was not taken to the dealer for diagnostics or repairs. The vehicle was not repaired. The approximate failure mileage was 61,000. Updated 06/21/12

- Georgetown, IL, USA

problem #1

May 132012

Journey 4-cyl

  • 49,000 miles
Engine fails to start. When I turn on the key nothing happens. After several turn of the keys finally there is ignition. Last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. The ignition starting problem 3 times.

- Weatherford, TX, USA