10.0

really awful
Crashes / Fires:
6 / 7
Injuries / Deaths:
4 / 0
Average Mileage:
71,536 miles

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« Read the previous 20 complaints

problem #29

Jul 062013

Journey

  • 84,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 65 mph, there was a sudden loss of power and smoke was seen coming from the end of the vehicle. Also, the contact stated that the low oil pressure and check engine warning lights were illuminated. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number : 08V247000 (electrical system). The vehicle was not repaired. The approximate failure and current mileage was 84,000. The VIN was not available.

- Troy , IL, USA

problem #28

May 252013

Journey 4-cyl

  • 48,000 miles
Recently my 2009 Dodge Journey has been experiencing starting problems. At first I thought it was the battery because it would start by jump starting it. Then it became progressively worse, and I had the battery changed. That worked for about a week, then the problem began getting worse. You would drive the car for about 10 to 15 min, turn it off and when you come back it would not start. After a few tries it would finally start. When it did happen if you waited for 10 min or so it would start right up. Then one morning I drove 7 miles and had to turn the car off, came back and it would not start. Tried for 10 to 15 min and even tried to jump start it with no luck. I proceeded to get a ride to work, then came back that night and it started right up. I immediately took it to a pep boys ( a national chain) (dealership was closed) and left it there. They ran electrical, starter and ignition test on it the next day and found no problem. They started over 40 times over the course of the day and it started every time. Now is working, but for how long. I have searched this on the internet and seems to be a common problem with the Dodge Journey. There is no real solution, just a bunch of guess of what's wrong. Dodge needs to recall this vehicle.

- Imperial, PA, USA

problem #27

May 012013

Journey 4-cyl

  • 83,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start without warning. The vehicle was not taken to the dealer for a diagnostic test. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 83,000.

- Shelburn, IN, USA

problem #26

Mar 142013

Journey 6-cyl

  • 74,000 miles
While driving to work the engine started making a clunking noise I stopped and checked under the hood the oil was very low it was not ready for an oil change yet and no lights came on I parked it and called to have it towed, the dealer says it is not covered under the factory warranty because it does not transfer from the original owner I bought it used, there is absolutely no reason for this to happen on a newer lower mileage car and to not have Chrysler stand behind it is unheard of. I have completed all required maintenance on a timely basis.

- Chelsea, MI, USA

problem #25

Jan 302013

Journey

  • 57,563 miles
The contact owns a 2009 Dodge Journey. The contact stated that when driving 60 mph, she would hear an abnormal noise in the engine. The vehicle was taken to the dealer for inspection and they stated that the power transfer needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 57,563.

- Lolo, MT, USA

problem #24

Feb 202013

Journey 4-cyl

  • Automatic transmission
  • 38,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled and all of the warning lights illuminated. The vehicle was able to be restarted after several minutes and on some occasions the vehicle would have to be towed. The vehicle was inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and the current mileages were approximately 38,000....updated 04/25/13 the consumer stated the dealer flashed the power control module and advised to continue to drive the vehicle until the failure was constant or the code remained on. Updated 05/31/2013

- Machesney Park, IL, USA

problem #23

Feb 142013

Journey 6-cyl

  • 79,000 miles
As I was driving home from work and turning into my neighborhood I noticed smoke coming from the back of my car as I looked in the rearview mirror. There were no warning lights on other than my gas light which had just come on about a mile before. I pulled into my parking space and the car immediately began smoking from the underneath the hood, enough to alert all of the neighbors who came out thinking a house was on fire. I saw flames coming from the hood on the passenger side as I was exiting the car. About a minute after I got out of the car, there was a loud explosion from underneath the hood, and the car started to kick out more smoke than before. My neighbor came over to open the hood after a few minutes. There were no more flames, but the heat shield metal had melted from the heat, as did parts of my engine, the engine cover, hoses, and metal connections. (unsure of the true mechanical lingo). The incident was reported to my insurance company as a loss.

- Pasadena, MD, USA

problem #22

Jun 012012

Journey 6-cyl

  • 64,000 miles
Engine fails intermittently to starts after stopping car. Problem seems to happen more often when car is hot...after running car for a long time. Car had to be towed once..but all other times when engine cools down engine starts. All lights comes on, but ignition does not turn over....engine also has a clattered noise coming from the engine from time to time.

- Broussard, LA, USA

problem #21

Nov 152012

Journey

  • 105,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. Also, the contact stated the failure occurs intermittently without any warning. The vehicle was taken to a private mechanic who was unable to diagnose the failure. The vehicle was taken to a private mechanic on several occasions for the same failure were the failure could not be diagnosed. The manufacturer was made aware of the failure and did not offer any assistance due to the vehicle not being included in any recalls. The vehicle was not repaired. The approximate failure mileage was 105,000 and current mileage was 109,000.

- Hewitt, NJ, USA

problem #20

Jan 292013

Journey

  • 69,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle intermittently failed to start. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and current mileage was approximately 69,000.

- Ft Wayne, IN, USA

problem #19

Dec 232012

Journey

  • 66,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle was taken to the dealer at least four times because it sporadically failed to start. The dealer would perform a diagnostic test each time but was never able to generate any failure codes or provide an explanation for the failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 66,000 and the current mileage was 67,000.

- Hamilton, OH, USA

problem #18

Jan 082013

Journey

  • 68,200 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The contact stated that the started was replaced however, the failure vehicle was not taken to the dealer and was neither diagnosed or repaired. The manufacturer was not notified. The vehicle was not repaired. The failure and current mileage was 68,200.

- Wauconda, IL, USA

problem #17

Jan 012012

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact also stated that the failure was experienced numerous times. The vehicle was taken to the dealer several times but the failure could not be replicated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 68,000.

- Warren , MI, USA

problem #16

Nov 092012

Journey

  • 31,116 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to a independent mechanic for diagnosis but no failure was determined. The failure continued to recur intermittently. The dealer was notified and gave the contact several possible causes for the failure. The manufacturer was also notified and advised that they would look into the wireless control module but offered no further assistance. The vehicle was not repaired. The failure and current mileage was 31,116.

- Auburn, NY, USA

problem #15

Dec 152012

Journey

  • 129,709 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle intermittently failed to start. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current mileages were 129,709.

- Tulsa, OK, USA

problem #14

Nov 282010

Journey

  • 45,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact replaced the vehicle battery and the key batteries but the failure recurred. The vehicle had not been diagnosed by a dealer or independent mechanic. The manufacturer had not been notified. The failure mileage was 45,000 and the current mileage was 71,000.

- Moore, OK, USA

problem #13

Apr 012012

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle it would not turn over. The contact tried approximately twelve times before it started. The vehicle was taken to a dealer who was unable to diagnose the failure. They also informed her that she should bring the vehicle in when it won't start. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 70,000. The current mileage was approximately 100,000.

- Milwaukee, WI, USA

problem #12

Mar 112010

Journey

  • 30,000 miles
When I bought my car in 2009. I noticed that my brakes squeaked when I stop I took it back to the dealership, I was told that nothing was wrong. Keep complaining all the time, then the vibration started and I needed rotors and brakes. The aftermarket brakes doesn't fit had to replace them with the dealership brakes. Had to replace a two tire sensors. Had to have my rotors resurfaced will need new rotors. Recently the engine coolant overheating light came on. The fan stop working its electrical the mechanic can't figure out why it stop. My car sometimes doesn't start, took it to a mechanic. No reason why. When my air is on it takes the car longer to gain speed on the highway. I contacted the dealership where I purchased it and Dodge. Both were rude and didn't offer any help. I purchased the extended warranty and it didn't cover anything.

- Akron, OH, USA

problem #11

May 292012

Journey

  • 60,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that there was an abnormal clicking heard from the engine as the vehicle failed to start. The vehicle was taken to a local mechanic who performed a diagnostic but was unable to locate a failure. The vehicle was test driven but the failure could not be duplicated. The vehicle was not repaired. The approximate failure mileage was 60,000 and the current mileage was 65,000.

- Owings Mills, MD, USA

problem #10

Jun 012012

Journey

  • 41,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The failure recurred numerous times. The vehicle was taken to an independent mechanic who tested the starter, alternator and battery, in which none were the cause of the failure. The manufacturer was notified but offered no assistance. The failure and current mileages was 41,000.

- Pensacola, FL, USA

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