10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Dec 152001

Contour

  • miles
Stalls out if you take your foot off the gas, surges between 1-4 rmps, engine light is on, all started after I had the heater blower switch replaced.

- Port Huron, MI, USA

problem #8

Aug 292001

Contour

  • Automatic transmission
  • miles
Vehicle was serviced for recall 00V367000/ manufacturer's recall 00S44 concerning engine cooling fan. After vehicle was picked up, same day, consumer found air conditioner and heater were not working. Only defroster worked. Dealer opened hood and stated nothing was done to affect air conditioning unit/heater. Advised consumer to call back next week to speak to service manager.

- Fall Village, CT, USA

problem #7

Jan 012001

Contour

  • miles
In October 1999 I had my heater fan fixed because of a recall. Within 12 months it broke again and the company fixed again on 8/30/00. In December it broke again which is less than 6 months. I called brunswick Ford and they said I would have to pay to have it fixed because Ford motor wouldn't cover only once to fix the item. I called Ford motor and complained because it keeps breaking and they said that it was fixed and didn't care that it had broken 2 times and less time between each. They said that the vehicle was older and so many miles that that probably was why it kept breaking. I was very frustrated and felt there was no where to turn. Once the recall is fixed is there a time limit or mileage limit that should pertain?

- Bryant Pond, ME, USA

problem #6

Aug 081999

Contour

  • miles
Heat/ac problem the same, my last bill was $500. It's supposed to be fixed this time.

- Carney's Point, NJ, USA

problem #5

Dec 142000

Contour

  • miles
Whenever starting vehicle or even driving electrical system would start acting up. Windshield wipers would go on by themselves, have not been turned on. Lights, interior & exterior, would go out. Ignition will not start vehicle sometimes.also, would hear a clicking noise. Did not have a battery problems. Heater blower failed to work. No recalls on vehicle for electrical problems.

- Spencer, NY, USA

problem #4

Jan 062000

(reported on)

Contour

  • miles
Ac/heater/defroster/blower part that was defective has been recalled, but Ford refuses to cover under this recall the A/C compressor, which failed prematurely. Chris early, at joe machens Ford, columbia, mo, informed me that the compressor has nothing at all to do with the ac/heater/defroster/blower, and so, will not cover the work under this recall. I find it hard to believe that the A/C compressor has nothing to do with the ac/heater/defroster/blower and its problem (blowing air quite hard, but with none coming out the vents, and not heating or cooling the car/defrosting the window). Though I have had the car in 9 or 10 times to have the ac/heater/defroster/blower problem fixed, I still have trouble with it from time to time. Surely this kind of strain caused the A/C compressor to work harder, and be subject to undue stress and therefore immature wear and tear and ultimately failure. (even the service technicians expressed surprise at the earliness of the compressor failure). Please investigate this problem, since I have had trouble getting anywhere with Ford in the past -- I still haven't gotten any sort of reply from Ford as to my inquiries to their customer service department about the problem, which I registered in writing to them in August 1998. Thank you for your time and your work!

- Columbia, MO, USA

problem #3

Dec 281998

(reported on)

Contour

  • miles
Power steering becomes disables when driven through puddles of water. Safety should be a recall by Ford Motor Corp

- Thousand Oaks, CA, USA

problem #2

Jun 101999

Contour

  • miles
The rear power window on the passenger side does not work. The moulding on the outside of the rear windows has been loose ever since the I bought the car. The carpeting in the rear of the car has been loose/ hasn't fit ever since I bought the car. The blower no longer blows through the panel vents--only through the defroster/defogger vents.

- Blanchester, OH, USA

problem #1

Dec 011998

Contour

  • miles
Ford need to replace this car with a safe one! come on 6 electrical failures" when will the fire start from the failures"..dateline nbc next!

- Fox Lake, IL, USA