7.6

pretty bad
Typical Repair Cost:
$371.00
Average Mileage:
70,285 miles
Total Complaints:
140 complaints

Most common solutions:

  1. not sure (71 reports)
  2. replace door ajar sensor (36 reports)
  3. replace door latch assembly (29 reports)
  4. dealer sent electrical pauses through latch (2 reports)
  5. spray latch with WD-40 (2 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #140

Jun 012017

Edge Limited V6

  • Automatic transmission
  • 109,000 miles

It's ridiculous not to be able to shut the door without the light going off. I don't feel safe and neither does my children. Why is this not a recall if so many are having the same problem?

- , Orlando, FL, US

problem #139

Apr 012017

Edge

  • Automatic transmission
  • 149,552 miles

Drivers side door switch appears to be stuck open. I've tried using WD-40 with limited results. The switch is embedded in the door lock assembly and buried in the door making repair/replacement expensive. Currently just tolerating the problems. The overhead lights stay on until you drive a short distance, and the doors can't be locked while driving. Very poor design.

- , Gilbert, AZ, US

problem #138

May 122017

Edge Limited 3.5L V6

  • Automatic transmission
  • 98,000 miles

If this is a KNOWN probably with Ford, there needs to be a recall sent out.

- , Fayetteville, AR, US

problem #137

May 012017

Edge

  • Automatic transmission
  • 75,000 miles

Needs to be recalled. What a rip, they want $300 to fix, that is unreasonable.

- , Wheatland, WY, US

problem #136

May 162017

Edge

  • Automatic transmission
  • 89,000 miles

The door ajar sensor no longer is working. Says my vehicle has the driver door open even when it is closed. It is causing issues with my battery due to the dome light staying on. It also will not stay locked, whenever I hit the lock button it automatically unlocks itself. There have been multiple complaints by drivers but Ford still has not issued a recall for the issue.

- , Lexington, US

problem #135

Jan 012017

Edge Limited 3.5L

  • Automatic transmission
  • 49,500 miles

I have a 2011 Ford Edge Limited. Last year the door ajar light kept coming on and the inside lights would stay on for a while and finally go off. The sensors made the lights flash and the alarm go off at any given time. I took the car in to the dealership to. be fixed and they said they fixed it and they did for a while. It started doing the same thing again in January.

At first it was hit or miss when I closed the door and now it is whenever the door is opened and closed. The lights stay on in the inside for a while and this is very dangerous at night because you cannot see out or anything around you. So far they finally go off. This has caused the car to alarm with flashing lights and alarming at all times day or night. You have to click the unlock button on the key fob so the alarm and flashing lights will stop. then the lights stay on in the car and on the side mirrors for 15 - 20 minutes. It is eventually going to drain the battery. When you are in the car and the door ajar signal is on it will not let you lock the doors, again dangerous as I always lock my doors. I took the car back to the dealership and they told me the part alone would cost $732. I do not think I should have to pay for a part that was suppose to be fixed to begin with.

This is a common problem evidently with ford vehicles so the problem should be theirs to fix. I have not been able to afford to fix my car and I am afraid it is going to leave me stranded with a dead battery or not be able to stop the flashing lights or the alarms. This needs to be a recall and fix the problem with our vehicles. I love my car and I only have 51,000 miles on it but I will think twice about buying another ford now after reading all the complaints with this one problem. You need to fix the problem with my and the other ford drivers vehicles. This is ridiculous.

- , Lake City, FL, US

problem #134

Apr 122017

Edge SEL 3.5L

  • Automatic transmission
  • 83,400 miles

I bought my 2011 Ford Edge in June of 2016 used. Immediately I had door ajar sensor issues. I googled and googled solutions. I tried the WD40 solution even. Took it into a dealship where they confirmed it is the sensor and that it would cost $600 to fix. I said no way and that I'll live with sensor. It keeps my interior lights on for 6 minutes and shuts them off. Car is locked. So I've never really worried too much about it. I should also mention that my door ajar sensor isn't on all the time, it's random and I can't find a pattern. Well, last night it was on. And after being off for hours my interior lights turned back on. So now I'm really annoyed and hope that Ford fixes the problem because I sure as heck am not gonna spend that much to fix a sensor problem that is common in more than just mine vehicle.

- , Washburn, ND, US

problem #133

Apr 102017

Edge

  • Automatic transmission
  • 76,000 miles

I shut the door normally and it says driver door ajar. I open and shut the door hard numerous times and eventually the door ajar light will go off. However sometimes it comes on after I start driving. Also the center console lights have not turned off. And the keyless entry pad does not work using the factory code. Is the door latching properly or is it a sensor?

- , Upper Sandusky, OH, US

problem #132

May 202017

Edge SEL 3.2L

  • Automatic transmission
  • 65,000 miles

We bought this car used in 2015 from CarMax. Currently the issue is intermittent with the interior dome light staying on and the "door ajar" light coming on although all doors are closed. Our college age son is using the car 4 hrs from home while working over the summer so if issue becomes more of a regular occurrence he will have to take to a Ford dealer for repair which I understand can be costly to fix. So disappointing that Ford is not doing a recall for the owners experiencing this problem.

- , Saint John, US

problem #131

Nov 012014

Edge SEL 3.5L V6

  • Automatic transmission
  • 40,000 miles

one door, then a month later both doors, then intermittently. Also inside overhead lights come on enough to blind you at night and stay on for 3-5 minutes before going out.

- , Chantilly, VA, USA

problem #130

Apr 122017

Edge Limited V6

  • Automatic transmission
  • 60,000 miles

Door ajar light came on so I had to repeatedly open and close the door. That worked the first 2 times, now it stays on all the time!! I hear this complaint from other Ford owners. Ford should have a recall!!

- , Inglewood, US

problem #129

Feb 152017

Edge Limited

  • Automatic transmission
  • 110,000 miles

Due to the door switch, I can't lock my car with the fear of the alarm going off. My battery has gone dead. Driving with the lights on in the day is not a problem but at night it's bad.

- , Portage, MI, US

problem #128

Mar 132017

Edge SE 3.5L V6

  • Automatic transmission
  • 150,000 miles

I actually love this vehicle. I work at the only full service mechanics shop in the county here, and we literally never work on these vehicles. The only problem I have heard is with the door latch. Usually it just comes on when you first start the vehicle, after you put it in gear and hit 10 m.p.h., the interior lights will usually go out and you can actually see where your going again. The other night though, they came on while driving and wouldn't go off. I ended up stopping the car shutting it off and restarting it just to get the interior lights to go out. Had it happened during the day it wouldn't have been a problem. But since it happened at night while raining it was a problem since I couldn't see out, especially when meeting oncoming traffic. The other time it is a problem, is when back out of a parking spot after dark. With the interior lights on it can be potentially dangerous since you can't see smaller objects or kids behind you. If it decides that your doors are open (even though there not), its raining, and after dark, you better just hope you do not need to back up. If you do good luck, its only a guessing game.

- , Shady Dale, US

problem #127

Apr 022017

Edge UT V6

  • Automatic transmission
  • 90,500 miles

The auto ajar light comes on even when the door is closed, this is an issue because my doors don't lock, the lights in the interior remain on for a while and this is going to kill my battery. The estimate to fix it is about $400, really expensive for what seems to be a glitch in the car system.

- , La Crescenta, US

problem #126

Sep 012015

Edge Limited V6

  • Automatic transmission
  • 90,000 miles

Door sensor light is always on for driver and rear passenger doors. Interior lights went on initially until I removed chip. Now I have no interior lights that go on when the door is open, but at least it does not drain the battery as much. However outside sensor lights go on and off constantly all day and night I refuse to pay the outrageous cost to fix sensor so we live with it but it's very annoying.

- , Dana Point, CA, US

problem #125

Feb 082017

Edge

  • Automatic transmission
  • 68,661 miles

For the past 1-2 months the passenger door ajar light won't go off. When it first started happening, it was intermittent, but now it won't go off at all. We've tried cleaning it, and sometimes that helps for a little bit (less than a day), but now it's constant and nothing helps. With this problem the overhead lights stay on which in turn will eventually drain the battery.

- , Hamilton, OH, US

problem #124

Dec 052016

Edge Sport V6

  • Automatic transmission
  • 68,000 miles

MY DRIVER SIDE PASSENGER DOOR IS ALWAYS SHOWING STILL OPEN WHENEVER I OPEN IT. I TRY TO ELIMINATE PEOPLE FROM GETTING IN ON THAT SIDE BUT THAT'S A HASSLE AND EMBARRASSING. WHENEVER I OPEN THE DOOR AND CLOSE IT BACK THE LIGHTS (DOME) INSIDE CAR STAY ON AND THE INDICATOR STATES DOOR IS OPEN. IT TAKES ME SEVERAL TIMES OF OPENING AND CLOSING THE DOOR BEFORE IT WILL GO OUT.

- , Stone Mountain, GA, US

problem #123

Sep 122016

Edge SEL 3.5L Duratek

  • Automatic transmission
  • 56,045 miles

We paid cash up front for the repair because there had been no official recall. Now we find it has been an ongoing problem with other vehicles. All we are asking is reimbursement for what we have already paid.

- , Great Falls, MT, US

problem #122

Feb 202017

Edge SE V6

  • Automatic transmission
  • 101,000 miles

As if my driver door wasn't enough, now my passenger door light won't shut off. So, now I absolutely can't lock my doors and another light draining my battery. It is way to costly to get fixed and with over 100K miles, no warranty coverage. I just don't understand why this problem hasn't been recalled. Can't wait to get rid of this car.

- , Houston, TX, US

problem #121

Jan 012016

Edge Limited

  • Automatic transmission
  • 76,000 miles

Dont even get me started on this. Shortly after i got the edge. My warning light kept coming on saying door ajar. Eventually it led to two dead batteries. I was stranded twice with a dead battery in Alabama heat. I would get out of my car lock my door, unbenown to me hours later i would notice my lightsi in my car on. So i finally figured out that when it would say my door was ajar the lights in the car would not go off. So it was killing my battery.

Took it to the dealer and after buying a almost 2000 warranty found out none of my issues were covered under warranty. What a crock!

finally had to break the sensor so now i have no door light on that side. I couldnt keep letting my lights run and battery die.

- , Slocomb, US

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