We are having the same problems with this vehicle as others are having under Ford recall 19S54 NHTSA identifier 19V904. Three times after applying the brakes hard the brake system required servicing because the pedal would slowly go to the floor while sitting at a traffic light. Other symptoms would be sluggish or spongy braking. The last service was at a Goodyear where the service tech commented - left front inlet abs valve sticking, activated it three times with scanner before it started to work. He informed us that there was a recall for this problem that may be applicable to out Escape. I called Ford to report it, Case number [XXX]. Will use this Goodyear appt date to answer following questions. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Kannapolis, NC, USA

ABS Module failure. This is a major issue with these cars and it is extremely dangerous and should be recalled. It causes brake pedal to go to the floor. There-€™s thousands of cases and parts are unobtainable from manufacturing because they used a one year only part because they were testing it out. There-€™s been recalls on other models using similar Modules but not on this model.

- Sainte Genevieve, MO, USA

Put car in park. Park can be moved roll away while in park

- East Aurora, NY, USA

Vehicle was driving on I 75 North bound upon passing Micanopy Rd, and prior to Williston road exit. Driving between 73 to 75 MPH the ABS light came on. ahead of me a semi truck and in my left a car was passing, I tap the brake and the brake system fail to respond. I let the car role and veer to move move to the right, hunk tat the truck, shoot the emergency brakes and the SUV stop, I called Ford Public relation with no resolution although I was not looking for any compensation or repair cost. The claimed that the warranty of the vehicle was expired. I responded that I was not looking for any compensation, rather I was looking to report a problem that might has cost human lost..... I took the car to the ford dealership in Gainesville Florida to get an authentic report, in order to submit a safety concern to The Ford Motor Safety Department. Dealer and public relations office claimed that Ford Motor Company does not have a safety Department. I am an Industrial Hygienist who Work for OSHA as a COSHO and although I explained no action action seem to indicate that they know, ,,,,,,, I question if they understood the issue. This failure may has cost loses, my vehicle is parked at my house This is a 2009 Ford Escape Hybrid VIN [XXX]. PLEASE NOTIFY ME OF ACTION TAKEN. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, FL, USA

I change my brakes twice in not even a full month My alternator belt came off I replaced it when I put it in park it rolls it shakes and it takes a minute to go faster once I go 40 mph the acceleration pedal vibrates tire pressure sensor stays on and also it keep saying check fuel tank injector

- Trenton, NJ, USA

Ford 2009 Ford Escape VIN #[XXX] We took our 2009 Ford Escape to Jimmy's Automotive located at 4524 Pacific Ave Lacey Wa We have taken our Ford Escape here for years for service Jimmy's notified us that our ABS brakes were defective (a defect from installation in China) The cost would be over $2000 to repair I called our local Ford Dealership in Olympia and they stated that our VIN # did not qualify for the ABS brake problem I then called the Ford Company in Detroit MI they stated the same that our VIN # did not qualify for the ABS brake defect I contacted an attorney at Legal Zoom and he recommended contacting you My question how can we not qualify for the defective ABS problem when our vehicle has the defective ABS brake SEE INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lacey, WA, USA

The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard without warning. The contact had taken the vehicle to an independent mechanic who initially replaced the brake master cylinder; however, the failure persisted. The vehicle was taken back to the mechanic and was diagnosed with a defective ABS module. The manufacturer was also notified and informed him that there were no recalls on his vehicle; he was then transferred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was unknown.

- Woodstock, GA, USA

The Hydraulic Control Unit (HCUs) in the 2009 Ford Escape malfunctioned resulting in the brake pedal losing resistance. The brake pedal needed to be pushed all the way to the floorboard with aggressive force to stop the vehicle. This issue may have resulted in an interstate accident that put the driver at extreme risk. The vehicle crashed into the vehicle in front of the driver due to a delay in stopping from the malfunctioning of the HCU. There were no warning lights that were triggered to alert an issue with the unit. The repair shop that repaired the vehicle warned the driver that the brakes were not working properly and may have caused to the accident. Due to Ford backlogs on parts from COVID-19 delays, I discovered that 180 HCUs are currently on back order in the United States. Additionally, four Ford vehicles in the Greater New Orleans area are waiting for ACUs due to the same issue of the brakes not gripping until the pedal reaches the floor. Multiple sources online are warning of a similar issue from malfunctioning HCUs and ACUs. After learning this information, I filed a complaint with the Ford Corporate office but have not heard anything regarding the integrity of the part. However, when I dropped off the vehicle at the Lamarque Ford Dealership in Kenner Louisiana, I was told the vehicle was undrivable due to the malfunctioning of the HCU. The vehicle is available for inspection at the Lamarque Ford Dealership located at 3101 Williams Blvd Suite F, Kenner, LA 70065. Additionally, other vehicles are waiting for repairs at Supreme Ford of Slidell located at 400 E Howze Beach Rd, Slidell, LA 70461. Due to the extensive backlog of Ford parts, these vehicles have been waiting months to be repaired and potentially have months to continue to wait before being repaired.

- New Orleans, LA, USA

Was driving my ford escape and went to stop and total loss of brake pedal it went to the floor almost causing me to hit another vehicle. All brakes are new no brake fluid leaking no where and master cyclinder tested good. I've done research online to thousands of complaints regarding the abs unit causing loss of brakes to many of people to where vehicle is unsafe to drive due to it happening again. So I got in and started the escape today to now having full brakes again. Ford should have to recall or buy back the escapes cause it's a safety hazard to people's lives that's driving theses escapes! NEVER KNOWING WHEN TOTAL BREAK LOSS IS GONNA HAPPEN AGAIN!!! Ford's should have to pay when someone gets in a accident due to total loss of break system due to abs unit/hcu..

- New Albany, IN, USA

Never again with a Ford. Had a life threatening incident. K frame completely rusted out, making front passenger tire wobble and almost fall off. I was driving 65 mph and it started. Took to shop immediately to find gapping holes in k frame. Ford should be ashamed of themselves for allowing this to happen. Have read about previous complaints of this SAFETY issue with other years and people. I cannot afford repair I am on disability and now stuck without a vehicle. When I tried to break, abs and traction control came on. Was checked and mechanic said abs module failed also. Repairs are beyond what I can afford and I could have been killed along with others. I may call an attorney because k frame/ engine sub frame should last life of vehicle. Not take a life. I also had Huge safety issue with my Taurus, a few years ago, filed a complaint with you for this problem also. Nothing was done. I should have learned my lesson. Ford does not care, why can they get away with this, I saw the class action lawsuit results for other years with same issue. What a joke. Our government is failing us letting auto makers get away with these type of incidents.

- Canisteo, NY, USA

I was just starting off after getting a green light when a police car (that was to the right of me, was coming quickly out of a store parking lot) suddenly popped on the siren which startled me but caused me to stop suddenly! which means my brake pedal went to the floor immediately! and my car just kept going when it should've stopped! thank god there was no one behind me. After the police car passed I proceeded but realized that the brakes were loose and braking was low and not high as before...I pulled into a parking lot to test them and began to pump to see if they'd come back up...to no avail. And they were making an air sound when I pumped them. Then, to top it off the engine light came on and would not go off. Never had any warning lamps come on but did have the master cylinder replaced on 10/22/2020. I purchased the vehicle in December of 2019.( yes, it is available for inspection upon request) I have an appointment with a repair shop tomorrow morning, but after reading all the complaints here I am mystified! at least I know not to waste money I don't have on any repairs...and still have to make the car payments, bummer! );

- Sierra Vista, AZ, USA

I bought my Ford Escape Limited, 4 wheel-drive SUV in August, 2009 from a dealer in Baltimore County, Maryland. Later I retired from the Maryland Highway Administration and moved to Augusta, GA in February, 2015. In mid 2020 I saw the ABS light showing the my vehicle needed a repair to the ABS system. When I took the vehicle to my friendly mechanic shop, he told me that the ABS Module was defective and that he could not fix it. Since then I have been having a serious safety problem with the ABS Module which makes driving my vehicle very risky, especially when it is raining. The risk is felt whenever I am driving and need to stop at the red light or when another vehicle suddenly comes close to my vehicle which requires a quick decision to avoid accident using the ABS system that was designed for that purpose. In that case, I had difficulties stop and my vehicle will often pull to the left even with new brake pads on. That poses a serious safety threat. But as auto makers, the Ford Company know or should know that nearly all Ford Escape and Mercury Mariner vehicles are assumed to have ABS Module and other defects. Sadly, the Ford Company neglected to notify me of the recall. The defects in the ABS Module of my SUV pose a serious safety risk to me; so, that is very concerning to me. Thanks for your help with this complaint. Note: I coincidentally found the recall information last night on Google Search on 9/20/2021. Date of this complaint: 9/21/2021 Ford-€™s False Claim Number for this recall: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-€

- Augusta, GA, USA

Purchased car in Dec 20. Brakes were 'mushy'. Previous owner had over $1000 in brake work done (new pads-front, shoes - rear, new master cylinder, new rotors, etc.) I am a GM and John Deere-trained mechanic. I determined the defect was in the ABS valve assembly. There is at least 1 of 4 ABS side solenoid valves not seating/sealing properly. Replaced the defective ABS unit with a low mileage used valve assembly, keeping the original ECU since it is keyed to the VIN. 9 months later, the ECU has failed (Code B1342 ABS ECU inoperative). Service brakes are still tight and function. Tried cleaning / reseating main wiring connector with no luck. Problem was sporadic over past 60 days (ABS light / ASC / Parking brake lights illuminated) and then would disappear. ECU finally failed completely with warning lights on continuously. Vehicle has 142,000 miles and is over 12 yrs old. Ford says they have never heard ofan ABS issue but confirmed the defect. The local dealer will gladly replace the ABS module for approx $1000. Ford has a responsibility to address this issue not only in Escapes of all years but throughout their model lineup. This is a safety issue that needs to be fixed. Not looking for a freebie but would rather not be the victim of an avoidable car accident and be cleaned off the pavement with a stick and a spoon. Needless to say, Ford reputation has suffered a loss of credibility.

- Evans, GA, USA

ABS, parking brake, and anti-skid lights all on. The repair shop says the ABS modul needs to be replaced.

- Katy, TX, USA

I was driving and my brakes felt soft, almost having to go all the way to floor. I took it to Ford dealership right away, uncomfortable driving my vehicle. After doing multiple things, dealership said was my master cylinder. So had my master cylinder. They call to say, they test drive my car and my car was stopping fine. I picked up my car, driving home, it felt exactly as when I dropped off my car. I called them back next day to advise of same and now they are saying it may be ABS module

- Albuquerque, NM, USA

There is a systematic failures of braking system on this model, master cylender, booster, ABS pump, etc. It's a badly designed braking system that fails at any time, putting lives of people under dangerous conditions. More often then not those failures are occurring at low speeds. Brake failure is most common problem on Ford Escape cars that looks like occurring much more often then even on rest of Ford vehicles.

- Palm Coast, FL, USA

When applying the brakes in a slushy parking lot the ABS brakes were activated and the brake pedal went almost to the floor barely stopping the car. The master cylinder thought to be the problem has been replaced professionally. The pedal sometimes still goes almost to the floor and you never no when it will happen. An on line search proved a prevalent problem with the 2009 Ford Escape. The vehicle has only 68,540 miles! Ford is not willing to address this prevalent defect. Please help.

- Sturbridge, MA, USA

Brake pedal went to floor, no warning lights or messages for brake issues, found ABS unit had failed. Ford replacement units on backorder. Had to source used ABS unit. There are known recalls for other model Ford using similar ABS units.

- Mattoon, IL, USA

All of a sudden soft pedal to floor after ABS event. Replaced master cylinder, caliper, bleed multiple times - no success. ABS module identified as faulty but no code. Brakes are completely gone after service with dealer. Can not buy $1200 part to repair. Seems to be a bunch of these reports piling up in 2008-2009 generation over past 24 months. Ford Fusion of same generation has recall for this part. Would drive this with out ABS if I could but the design seems to cause all braking to be lost. Very dangerous! multi-generation Ford owner about to jump ship because no support.

- Wapakoneta, OH, USA

Driving home I lost the ability to progressively brake, the pedal pushed all the way to the floor and did not engage the brakes until the very last portion. I would rate probably 95% of dead space and the sudden braking power. Well 'sudden'. almost wrecked a few times on the last 5 miles home.

- Spokane, WA, USA