really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
89,401 miles

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« Read the previous 20 complaints

problem #84

Jan 082018


  • 105,000 miles
Power steering on car will shut off at random, an audible click will be heard when power steering shuts on or off, will turn on and off when going straight down the road or turning, having caused me to almost crash dozens of times. This will also happen when vehicle is stationary be at a stop light or sign, or even in driveway when vehicle still has yet to be driven. All dash board lights will also turn on and off, this sometimes coincides with the same timing of the power steering going on and off but not always. The red battery symbol will also turn on in dashboard. Exterior lights will have pulsing going on with bright and dimming. Power windows and locks still work properly during all of this. Center console (radio heat clock) will turn on and off at random also not necessarily all together. Battery and alternator checked with multi meter and working properly. This has been going on for several weeks now. Sometimes it wont happen at all other times it is constant on the drives. My rides are anywhere between 10-45 minutes.

- Otis, MA, USA

problem #83

Nov 082017

Escape 4-cyl

  • Automatic transmission
  • 81,000 miles
The contact owns a 2009 Ford Escape. While at a complete stop, the contact heard an abnormal noise and the vehicle beeped. A warning alert appeared that indicated "power steering assist stalled". the contact was able to drive the vehicle home; however, the steering wheel stiffened and had to be turned manually. The vehicle was serviced per NHTSA campaign number: 14V284000 (steering) in December of 2014, but the remedy failed. The local dealer (westfield Ford Inc, 6200 South la grange rd, countryside, il, 60525) was contacted. The vehicle was taken to the dealer the following day where it was diagnosed that the remedy failed and the steering column failed and needed to be replaced. The dealer referred the contact to the manufacturer. The manufacturer provided case number: [xxx], but no further assistance was offered. The vehicle was repaired at the contact's expense. The failure mileage was approximately 81,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- La Grange Park, IL, USA

problem #82

Feb 232017


  • miles
The contact owns a 2009 Ford Escape. While driving unknown speeds, the battery indicator illuminated and the instrument cluster gauges flickered on and off. Also, the power steering assist failed and the contact was unable to turn the steering wheel. In addition, the radio and heater were stuck in the on position. The vehicle was taken to a local dealer (bill marsh Ford, 408 w mile rd nw, kalkaska, mi 49646) where it was diagnosed that the wrong battery was installed in the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and opened case number: Cas- 13337258. The contact was referred to NHTSA. The failure mileage was unknown.

- Mancelona, MI, USA

problem #81

Jun 302017


  • 97,145 miles
The contact owns a 2009 Ford Escape. The contact stated that when attempting to start the vehicle, they would have to make several attempts before the vehicle would start. The contact stated the failure was gradually getting worst. The contact took the vehicle to the North brothers Ford located at 33300 Ford road westland, Michigan 48185; 734-821-7451 where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,145.

- Westland, MI, USA

problem #80

Mar 312017


  • 81,000 miles
Electronic throttle body: Driving down the highway the vehicle lost power, I was able to avoid traffic and make it safely to the side of the road. After a few minutes I was able to restart the vehicle and continue on. A few days later this happened again, fortunately on a less crowded street.

- Kapolei, HI, USA

problem #79

Mar 302017


  • 160,000 miles
Power steering goes out, at all speeds now (my ESC light is on the dash and won't go off) hard to steer wheel when at a stop or to make a turn. Make it's hard to park a car.

- Middle River, MD, USA

problem #78

Dec 092016

Escape 4-cyl

  • 139,000 miles
14S05. I was driving the 2009 Ford Escape on the highway at approx. 70mph. The steering will stopped controlling the vehicle correctly and then the steering went completely out. I almost crashed, pulled onto the shoulder of the highway, gathered myself, cut on the hazard lights and cut the auto off. After a minute, I started the auto up again and moved forward to see if the problem still existed. The power steering was back in but it was very very loose. When I got it home I informed my mother that it needed to be looked at. She called the Ford hotline and they told her that the recall on her vehicle was closed but if the steering went out, that it was covered by the recall. She took it to the dealer that Ford told her too and they said they would repair it. She left the vehicle over night to be fixed but the next day they told her that it wasn't a recall and that she had to pay $89 for the diagnostic test that she didn't know she had to pay. They still refuse to help in any kind of way at all. My mother is in her mid 70's with a fixed income. It's impossible for her to come up with $2000. Https://www.facebook.com/fordwonthonorrecall14S05/

- Flint, MI, USA

problem #77

Aug 162015

Escape 4-cyl

  • 12,000 miles
Takata recall I was driving in the far left lane of the freeway on my way to work and my car shut off, sometimes my cars does not start. I have had alternator, starter tested, and they are good, my camshaft sensor replaced, ignition switch replaced, spark plugs replaced, I keep a good handle on maintenance up, but my car shutting off while I am driving and sometimes don't turn on at all is keep happening, my steering wheel locks up, very hard to turn, all components in my car don't come on, gears light pops on and off, dashboard light sometime flickers. I have had my back lights. And it continues to happen.

- South Lyon, MI, USA

problem #76

Sep 032016

Escape 6-cyl

  • Automatic transmission
  • 105,000 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 105,000. Updated 11/29/16

- Joliet, IL, USA

problem #75

Oct 012015

Escape 4-cyl

  • Automatic transmission
  • 169,000 miles
The contact owns a 2009 Ford Escape. While driving, the vehicle experienced a loss of power steering. The vehicle was taken to the dealer where it was diagnosed that the power steering sensor and steering column had to be replaced. The vehicle was repaired; however, the onboard diagnostic warning indicator illuminated and the vehicle experienced a loss of power. The dealer stated that the mass air index was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. In addition, the maintenance warning indicator illuminated and the vehicle experienced a loss of power. The vehicle was repaired, but the ABS, low tire pressure, traction control, and parking warning indicators illuminated. The vehicle was not taken to be diagnosed or repaired again. The manufacturer was notified of the failures. The failure mileage was 169,000. Updated 10/18/16

- Supply, NC, USA

problem #74

Jul 162016


  • 113,000 miles
My 2009 Ford Escape, stalls with out any warning, the engine still runs but there is no control over the engine RPM. This has happened several times, while traveling on state hwy and county roads. Each time you could gain control, by shutting engine off and restarting. Since this is the family car it has been parked. It is unsafe to drive if stalls on busy city street or major freeway.

- Lexington, TN, USA

problem #73

May 052016


  • 69,000 miles
The contact owns a 2009 Ford Escape. While driving approximately 45 mph, the vehicle suddenly shut off without warning. After restarting the engine, the vehicle operated normally. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 69,000.

- Olympia, WA, USA

problem #72

Mar 022016


  • 152,000 miles
Having problems starting vehicle. Must push key in very hard, so much so that your hand will hurt, in order for it to start. Sometimes it starts, sometimes it won't. has left my family stranded on more than one occasion. Acts like you can't push in key in far enough to make it start. Sitting under my carport now, unable to start and unable to pay the $500 plus repair cost. Not very happy right now!

- Okemah, OK, USA

problem #71

Jan 152016


  • 246,000 miles
2009 Ford Escape 3.0 246,000 miles, have had all recall items replaced. Problems with starter continuously engaged, spark and melt positive wire. Replaced starter, tumbler and ignition module. 5 months later same event occurred. Starter continuously engaged, smoke and sparks from replaced starter. Mechanic replaced starter, starter solenoid and ignition module located directly behind ignition tumbler. Still having same issue with starter running continuously, mechanic suspects possible wiring harness compromised from previous high voltage drain damage. Replacement of wiring harness may be the only option to correct issue.

- Clarksville, TN, USA

problem #70

Nov 182015


  • miles
My Ford Escape electronic power steering has been acting erratically. It seems to work fine sometimes, but then turns off at other times. This makes it extremely hard to turn the vehicle.

- The Dalles, OR, USA

problem #69

Sep 182015


  • miles
My Ford Escape has a leak somewhere in the roof. The water comes in down the a&B posts and onto the floor. While traveling down the a&B posts it flows over several wires and air bag components, also on the a post side it flows around and possibly into the fuze panel. The floor of my vehicle is always soaked and everytime it rains it becomes re-soaked. I have looked online and it appears several thousand Escapes have similar problems.

- Otis, MA, USA

problem #68

Jul 152015


  • 99,000 miles
The contact owns a 2009 Ford Escape. While driving 20 mph and making a right turn, there was an abnormal noise underneath the vehicle. The traction control, ABS, air bag, and eas warning lights illuminated. The vehicle was taken to a dealer who diagnosed that the clock spring needed to be replaced. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The clock spring was not replaced. The manufacturer was notified of the failure. The failure mileage was 99,000.

- Dillwyn, VA, USA

problem #67

Aug 142015


  • 161,500 miles
Probleme come in the morning after a small run to corner store. 2 monts before fore update de trottle software. For the recal.

- Brossard, AL, USA

problem #66

Jun 072015


  • 110,000 miles
Rear hatch door mechanism failing to open rear hatch.

- Springtown , TX, USA

problem #65

Dec 282014

Escape 6-cyl

  • 73,000 miles
On December 28,2014 I was pulling out of a parking lot onto a busy main street when my power steering suddenly went out almost causing an accident. I took it into my mechanic the next day and was told it was my battery, which was replaced. On March 25, 2015 I was turning onto a side street when the power steering went out again. This time my alternator was replaced. I am suspicious that everytime something electrical goes, the power steering goes out. I am not convinced the battery or the alternator were defective now. There is a recall for this issue, but my VIN says mine is not recalled.

- Dewitt, MI, USA

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