The contact owns a 2009 Ford Escape. While operating the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The cause of the failure was unknown. Apple Ford (8800 stanford blvd, colombia, md) and the manufacturer were both notified of the failure, but no assistance was offered. The failure mileage was 70,000.

- Sykesville, MD, USA

Power steering went out while driving it was very hard for me to move the steering wheel and even harder to turn.

- Battle Creek, MI, USA

When I start the car, most of the time the electric steering power assist does not work. Sometimes I can turn off engine and wait about a minute and restart engine and it will work, other times it won't. my wife cannot drive the car with no power steering.

- Winter Haven, FL, USA

When I was headed to drop my daughter off I was driving down a street that has speed bumps which I usually don't have any problems. Until this morning (08/08/2019) when my power steering kicked off and I had to physically turn my wheel. I saw the their was a recall for 2009 Ford Escapes and I was wondering if mine was one of them.

- Kansas City, MO, USA

The contact owns a 2009 Ford Escape. The contact stated that the power steering failed while driving approximately 5 to 10 mph on gravel road. After starting the car, the indicator was still on, power was lost in the steering. The power steering assist indicator was illuminated. The vehicle was taken to larry H. miller Ford Lincoln draper (11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the steering rack failed. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 14V280000 (steering). The vehicle was repaired. The approximate failure mileage was 98,905. Recall # xxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')

- Riverton, UT, USA

Power steering stopped working without warning our 2009 Ford Escape. Very dangerous. I am glad it did not happen when my wife or daughter were driving. I was unaware of any issue with the electric power steering on Ford Escapes or any other Ford. It appears that hundreds of other 2008 -2011 Ford Escape owners are having the same problem. It sounds like it widespread. The Ford dealer says it is a customer problem and not a Ford recall problem. Maybe they should look at the all the loyal customers that have complaints.

- Overland Park, KS, USA

I drove my vehicle to school class where it was parked for a few hours. Once I returned to my vehicle and tried to pull out of the parking space, my steering wheel was locked where it I was barely able to turn the wheel to the left or right. I was 50 minutes from home and was forced to drive my truck home with the steering wheel barely being able to navigate to the left or right side. I contacted Ford's customer service center where I had located a recall for vehicles made from 2008-2011 (Ford Escape) code 14S05 that impacted over 740,000 vehicles. I was told by the representative that I no longer had warranty and that the cost would be my responsibility since this recall did not apply to my truck. I am now stuck with a $1400 bill to replace the power steering gear rack and labor charges since it will take over 5 + hours to replace. I find this unacceptable since there is clearly an issue with my vehicle since it is a 2009 and has the same issues described with the recall notice.

- Fords, NJ, USA

Car steering wheel is hard to steer regardless of speed but it started at low speed. Steering wheel will eventually lock.

- Victoria, TX, USA

Power steering just suddenly quit working and is very difficult to maneuver/ turn. This appears to be a very common problem, and is dangerous. Why is it not recalled?

- Chapin, SC, USA

The electric steering decides when it wants to work. I will turn my car on and I wont be able to steer it without a lot of effort. But sometimes its completely fine and steers with no problem. I have to turn my car on and off multiple times to try to get the steering to work and it still wont work.

- Atlanta, GA, USA

It is very difficult, almost impossible to turn the vehicle when stopped, still difficult to steer when moving but not as bad. Maybe 1 out of 20 days the steering is normal but it is very rare.

- Valdese, NC, USA

Steering has completely frozen during operation making controlling the vehicle virtually impossible. I'm absolutely petrified to drive my vehicle. These problems are very irresponsible on Ford behalf. On a straight road traveling about 25-30 mph. Next I had a left turn coming and my steering wheel failed to turn, and almost ran into another vehicle head on. To say I'm petrified of my vehicle at this point is a gross understatement.

- Harlan, KY, USA

My 19 year old daughter was driving her 2009 Ford Escape on a rural road when the power steering just completely stopped working. She pulled to side of road and called her dad. He told her to shut the engine off and wait a few minutes and restart. When she did this the power steering was functioning normal. A few miles down the road it went out again. She is a very petite less than 100 pound girl with multiple health issues. She could not steer the vehicle at all. Her dad and I were out of town and she was stranded. A friend came and drove the car home. Power steering repeatedly goes in and out which is an extreme safety issue!

- Kings Mountain, KY, USA

The power steering does not work and we have seen where a lot of these same vehicles have had the same problem. Why is there not a recall on these.

- Knoxville, TN, USA

Electric power steering just stops working at start up or driving works about 3/4 of the time so you dont know when its going to quit working not much fun on a high way or in town driving. Had it tested told its fine but it is a problem for a lot of owns of this thing. Seems Ford dosnt think so. It started acting up about a mouth ago.

- Marshfield, WI, USA

The contact owns a 2009 Ford Escape. While driving approximately 40 mph, the steering wheel shook and the steering lost power without warning. The vehicle was taken to sunrise Ford (877-461-1956, located at 16005 valley blvd, fontana, ca 92335) where a diagnostic test was recommended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.

- Fontana, CA, USA

Failure of power steering less than 1 year after replacement of steering torque sensor at random start up.

- Hudson, NH, USA

Power steering torque rotation sensor. The steering is hard to turn the vehicle while driving. While driving, the steering all of a sudden can become hard to turn the vehicle. The recall for some reason is not on my vehicle but on some of the same model. Ford has a recall 14S05 but Ford says my vehicle doesn't fall under the recall.

- Greer, SC, USA

Steering freezes upon start up. Was able to rest at multiple times and power steering kicked in for the last several months. Today this happened and took over 30 minutes of restarting to kick in, but then it also locked back up several miles down the road as I was driving.

- St Marys, GA, USA

On April 15, 2019, we purchased the used 2009 Ford Escape with less than 33,000 miles. Our teenage daughter drove it to work on April 17, 2019 with no noticeable issues, and when she was on her way home, she noticed something was wrong with the Escape. The steering wheel was getting more difficult for her to move as she was leaving work and coming home. We had purchased the Escape only 2 days prior, so we called the dealership which said there had been no known issues, of coarse. We took the Escape to a local Ford dealer who informed me the computer had been reset for this issue in 2014, when a recall was issued. He said as tight as the steering was, it was definitely unsafe to drive. They tried resetting it again with no improvements at all. Entire steering column had to be replaced. I was given an estimate then. This could have caused our daughter to have an accident from my understanding. We had to pay for the repair work, but was notified from the repair man that a recall had been issued in 2014 for this reason. I have spoken with several representatives today, and one informed me that this Escape was not included in the recall, even though it has had the same issues as others in the 2008-2011 range. I understand the VIN number was run and they said no issues with this vehicle, but I have the repair work to prove it did. So I would like this to be researched further if possible, with this happening, why was it not included in the recall" reimbursed? one representative informed me that this Escape was not manufactured in the location the others were on the recall list so the recall did not include this particular vehicle, yet it had the exact same issue?" this makes no sense to me. Thank you

- Canton, NC, USA