10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
101,184 miles

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« Read the previous 20 complaints

problem #203

Dec 122016

Escape

  • 78,000 miles
The contact owns a 2009 Ford Escape. While driving 40 mph, the power steering failed. The dealer stated that the vehicle was not included in a recall. The manufacturer was not notified. The failure mileage was 78,000.

- Bridgeport, VT, USA

problem #202

Dec 022016

Escape

  • 87,000 miles
The contact owns a 2009 Ford Escape. The contact stated that when the vehicle was started, the steering wheel failed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 87,000.

- Grinnelle, IA, USA

problem #201

Dec 162016

Escape

  • 150,000 miles
The contact owns a 2009 Ford Escape. While driving various speeds, the steering wheel seized without warning. The contact also mentioned that the check engine warning indicator illuminated on a separate occasion while driving and the steering wheel seized. The contact pulled over and restarted the vehicle; however, the steering wheel was still difficult to maneuver. The contact was able to get the vehicle back home. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

- Maineville, OH, USA

problem #200

Aug 162015

Escape 4-cyl

  • 12,000 miles
Takata recall I was driving in the far left lane of the freeway on my way to work and my car shut off, sometimes my cars does not start. I have had alternator, starter tested, and they are good, my camshaft sensor replaced, ignition switch replaced, spark plugs replaced, I keep a good handle on maintenance up, but my car shutting off while I am driving and sometimes don't turn on at all is keep happening, my steering wheel locks up, very hard to turn, all components in my car don't come on, gears light pops on and off, dashboard light sometime flickers. I have had my back lights. And it continues to happen.

- South Lyon, MI, USA

problem #199

Dec 122016

Escape

  • 96,300 miles
2009 Ford Escape has a sensor failure and turned off power steering assist while driving and in motion on a street. The steering suddenly became very hard to steer at a time when I did not expect this. There was a recall on this failure a few years ago and the failure has happened again. Why is Ford have software issues that are allowed to turn off critical systems (safety) such as steering because of any sensor failure. This system should fail safe and never be turning off systems such as steering or braking!!!! they should only be allowed to monitor or assist areas such as steering or braking but any failure should never turn off those systems; it is a serious safety hazard while driving!!!

- Edmonton,Alberta,Canada T6v1a7, MT, USA

problem #198

Dec 022016

Escape 4-cyl

  • 126,000 miles
The vehicle is losing power steering suddenly while in the midst of left hand turns. The car suddenly beeps, no warning light appears, and for 1-2 seconds the steering wheel feels completely locked up. Apparently this is due to a failing torque sensor, as the dealership reports that it is showing code B2278. The faulty torque sensor is a known safety issue with Ford Escapes, part of recall 14S05. But, rather than fix the problem (from what I can tell they freely acknowledge the original torque sensors were defective, and the new parts are of an improved, more durable, and safer design), Ford is only issuing a software update. Apparently I had this software update completed in 2014, and yet here I am with the same mechanical safety issue two years later. The software update, as far as my research reveals, does nothing to actually improve the safety of the vehicle, it just makes the car beep when it loses power steering. There are apparently 740,878 vehicles affected by this issue, which means nearly a million unsafe Ford Escapes and Mercury mariners are driving around the country with defective steering controls that could fail at any point mid-turn. Ford Motor Company needs to actually fix the problem (with part replacement) before too many people are injured or killed!

- Durham, NC, USA

problem #197

Jun 032016

Escape

  • 75,000 miles
My electronic assisted power steering started malfunctioning IN6/16, iot would reset itself some at first but by 7/16 it totally quit. I took it to a mechanic who was unable to repair it, took it back to the place I purchased it, their computer wouldn't talk to mine. I then took is to w w Ford dealer in searcy, ar where they advised it was a recall computer update that they had already performed last year when the fuel system quit & had to be updated. They refused to look at it, refused to hook it up to their diagnostics computer and I've been stuck "strong arm steering since.

- Beebe, AR, USA

problem #196

Nov 282016

Escape 4WD 6-cyl

  • 179,990 miles
2008-2011 Ford Escape power steering recall 14S05 I received a recall letter from Ford Motor Company concerning a recall on the electronic power steering on my 2009 Ford Escape. I scheduled an appointment with winner Ford of cherry hill, NJ for this service, since it was the closest dealer at the time I was able to return vehicle for service. The dealership performed the software upgrade citing that no problems were found. As of November 28th 2016, my steering system has begun to exhibit problems from this recall, the steering wheel while both idle and driving shakes and vibrates which causes the vehicle to swerve and makes parking difficult. I contacted Ford customer care regarding this, however I was informed that since the recall work of updating software was performed, that they considered the issue with my vehicle resolved and no additional service would be performed under the 14S05 recall, however at my own costs could have the vehicle re-evaluated at a dealership and at my own cost have the proper service performed to remedy any issued they may find. Wheel shaking and turning slightly on its own occurs while both stationary and driving on both city streets and highways, issue stops while turning but returns while wheel is not being moved.

- Catlettsburg, KY, USA

problem #195

Nov 222016

Escape

  • miles
My torque sensor is going out and having power steering issues Ford has denied there is a recall and claims it has gotten fixed in 2014 but if it was fixed why would I be having this problem now? I never received a notice about the steering recall.

- Milwaukie, OR, USA

problem #194

Nov 212016

Escape

  • miles
The contact owns a 2009 Ford Escape. While operating the vehicle, the steering wheel failed to turn left or right. The vehicle was taken to a dealer where it was diagnosed that the power steering control system module needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired per NHTSA campaign number: 14V284000 (steering) one year earlier. The manufacturer was notified of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

problem #193

Nov 182016

Escape

  • 138,900 miles
I am writing to you to inform you on the safety condition of the 2009 Ford Escape. The number 1 problem is hard to steer the wheel when driving. Number 2 problem is the engine shuts off when turning corners while driving. The date it happen was Friday Nov. 18, 2016.

- Baltimore, MD, USA

problem #192

Nov 172016

Escape

  • 186,917 miles
Steering shaft torque sensor malfunction. The car become hard to steer, or to turn the wheel

- Cincinnati, OH, USA

problem #191

Nov 172016

Escape

  • 155,000 miles
The contact owns a 2009 Ford Escape. While driving at low speeds, the vehicle became difficult to steer and the steering wheel was hard to turn. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that the vehicle was not included in a recall, so they were unable to assist. The failure mileage was 155,000.

- Franklin, NC, USA

problem #190

Nov 102016

Escape

  • 118,000 miles
My wife was making a left turn from a stop, the electric power assist in the steering quit working, and she had to fight the steering wheel hard to keep from running into the curb. We wonder why our vehicle's VIN is not listed in the recall for this Ford Escape problem?

- Waddy, KY, USA

problem #189

Oct 162016

Escape

  • 40,000 miles
My 88 year old mother drives this steering went out as she was driving it does this when it wants to. Ford charged us $123 to tell us its the steering column sensor and wants $1,500 to fix she doesn't have. Seems this is a huge problem Ford doesn't want to fix. 40,000 mile vech that had ever service done at Ford and its not safe to drive now.

- Newport News, VA, USA

problem #188

Nov 072016

Escape

  • 112,000 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving at 45 mph, the vehicle lost power steering. The vehicle was taken to an independent mechanic where it was informed that the vehicle experienced the same failures as NHTSA campaign number: 14V284000 (steering) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

- Maywood, NJ, USA

problem #187

Oct 272016

Escape

  • 151,000 miles
The contact owns a 2009 Ford Escape. While driving 15 mph, the power steering seized. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 151,000. The VIN was not available.

- West Brookfield, MA, USA

problem #186

Oct 222016

Escape 4-cyl

  • 172,000 miles
My power steering quit due to a sensor error.. after I drove to shopping center and parked I got a power steering assist fault error, I tried starting it up again I have no power steering. I have tried shutting down and starting car back up and still now power steering.. I have read up on this and seen there are recalls for my year and make and model of car, but my VIN does not show there is one. Would like to have this issue resolved as of now I am not driving my car.

- Bates City, MO, USA

problem #185

Oct 152016

Escape 4WD 4-cyl

  • 104,222 miles
I was driving my vehicle and a warning came across my dashboard that said.. power steering assist failure. I pulled over and shut my car off to see what was going on. When I turned my car back on, my power steering was gone. I had my vehicle in the dealership in 2014 for a warranty on my sway bar and the dealership saw there was a recall notice so they plugged my car into the computer and had no codes or anything so they reprogrammed it. Now I'm having trouble with the power steering and code B2278 is coming up and neither the dealership nor the Ford Motor Company will take care of it. They told me that I didn't have an issue with it back in 2014 so the recall was closed and now that I am having the issue, they can not fix it or take care of it. The Ford Motor Company told me it was not their problem because the recall was closed due to me not having an issue with it 2 years ago. I had to drive my car home which is about 20 miles with no power steering what so ever.

- Sheffield, PA, USA

problem #184

Oct 142016

Escape

  • 135,000 miles
Power/electric steering went out while my wife was driving. I took it to the local Ford dealership which originally said there was a recall, then there was not a recall for my particular vehicle because it came from a different manufacturing location, later, the Ford tech said that there was, in fact, a recall on my car, but the window for the recall was over two years ago.

- Jefferson, TX, USA

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