Happened three times in 20 minutes on 08/16/2018: Vehicle was in motion each time, suddenly and without warning engine stopped, all warning lights lit up on dashboard and lost complete control of steering, speed control. Wheels locked up and almost caused multiple accidents. Had to pull over and turn on vehicle again.

- Clearwater, FL, USA

Was driving and power steering assist stopped working when pulling into a parking lot.. almost caused a accident.

- Clark, MO, USA

Power steering elec assist went out and must use manual steering.

- Slidell, LA, USA

The contact owns a 2009 Ford Escape. While driving 50 mph, the contact lost power steering ability without warning. The dealer (hub city Ford, 2909 nw evangeline throughway, lafayette, la 70507, (337) 233-4500) was contacted to schedule an appointment for repairs. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact to call NHTSA to file a complaint. The failure mileage was 132,000.

- Washington, LA, USA

The contact owns a 2009 Ford Escape. While driving at an unknown speed, the steering wheel became difficult to steer. The contact stated that the failure occurred intermittently. There was no warning indicator illuminated. The contact called bill brown Ford at (734) 399-4244 (located at 32222 Plymouth rd, livonia, mi 48150) and was informed that the repair for NHTSA campaign number: 14V28400 (steering) was a one time remedy. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 112,000.

- Garden City, MI, USA

When driving with my children the electronic power steering went out in my 2009 Ford Escape as I was passing a semi truck, causing me to nearly crash into a guard rail at 70mph on the highway. Upon research of my vehicle I found that there is a recall on my vehicle for this and Ford is refusing to make the repair. This is my only vehicle used to support my family.

- Volant, PA, USA

As I was driving down the freeway my vehicles power steering went out and went to manual control and I had my grandchildren in the vehicle at the time. After doing some research I found out that there had been a recall for this issue but only on models out of Kansas City plant. Aparently this isn't the case, after research there has been hundreds if not thousands of complaints with the same issue and told the same thing by Ford that it's not covered unless it came from Kansas City plant. This repair cost me 2,228 dollars and only 249 dollars was labor. The one part from the Ford dealer was 1564 which should have been covered since Ford knows this is a known issue. I also had to replace my ignition switch because it caused it to have an issue.

- Manchaca, TX, USA

A loss of power steering occurs while driving and when parked. I'm extremely concerned this will happen on a major highway and put my family and other drivers at risk.

- Islip Terrace, NY, USA

I have been having my power steering go out recently. It started on August 4, 2018. When I turn on my vehicle, I have had no power steering, and I have had to turn the vehicle off and back on several times to get the power steering to work again. I am concerned that it may go out while I am driving, and most of my daily commute is on the highway.

- Lafayette, IN, USA

The power steering is not operating correctly. There was a recall on this model but not my vehicles VIN. This is ridiculous. I have kids and cant drive a vehicle with steering issues and dont understand why only certain vins were given the recall. My car was manufactured at the Kansas City plant where after researching is where the recalls were from

- Williamsport, PA, USA

Tracking #11113388 filed 7/24/18 update. Lost use of power steering making it impossible to steer in and out of parking spaces. Car initially taken to Firestone who contacted Ford with diagnostic and told to replace sensor- this did not correct problem. Firestone referred us back to Ford repair due to the complaints on file and recall on sensor/software. Car taken to Ford; after diagnostic- steering column needed replacing at a cost to the owner of $1600; work completed.

- Midlothian, VA, USA

Error message: 'power steering assist default' traveling on highway at 35mph in stop and go traffic during rush hour.

- Midlothian, VA, USA

The contact owns a 2009 Ford Escape. While driving the vehicle at any rate of speed, the eps failed and the steering wheel was extremely difficult to maneuver each time the failure occurred. An independent mechanic mentioned that the manufacturer issued NHTSA campaign number: 14V284000 (steering); however, the VIN was not included in the recall campaign. The dealer (james Ford of williamson llc, 3923 NY-104, williamson, NY 14589, (315) 589-2299) indicated that the vehicle would need to be diagnosed to determine the remedy. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing and repairs. The failure mileage was not available.

- Rochester, NY, USA

The contact owns a 2009 Ford Escape. While driving approximately 25 mph and attempting to make a turn, the vehicle hesitated, stalled, and restarted. The contact stated that the steering lost power and the "power steering assist fault" indicator illuminated. The contact called turnpike Ford of charleston/marmet at 304-925-0431 (located at 7891 maccorkle ave, charleston, wv 25315) and was informed that the steering was serviced in 2014 per NHTSA campaign number: 14V284000 (steering). The failure was not diagnosed due to the diagnostic testing fee. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 139,000.

- Walton, WV, USA

The contact owns a 2009 Ford Escape. While driving 10 mph, the steering wheel seized. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 14V284000 (steering). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Henrico, VA, USA

Steering looses assist. Luckily it happened parked. Could not move vehicle out of spot because couldn't turn steering wheel. Electronic power steering failure.

- Folsom, PA, USA

My steering went from easy to turn to very hard to turn. I was pulling onto highway and it went to so hard to turn I could not turn back into the lane I was supposed to be pulling into. This was not the only time either!! I have researched and found numerous complaints with the same issues. This is a safety hazard, not only for the driver but for others on the road. With the amount of the same complaints this should be a safety recall. I know I am only one life but I am a mother, a daughter, a friend and I think that makes my life pretty important! thank you for you help!

- Greeneville, TN, USA

Loss of electric power steering assist while driving.

- Youngstown, OH, USA

Power steering went out.

- Logan, WV, USA

'takata recall' I was in a car accident June 8th 2018 where my SUV was totaled out. My airbags didn't deploy so I'm trying to see what help can I get. I was making payments on the SUV. I hit my head bad now I suffer head issues that I'm getting treated for also I had a passenger who was hurt.

- Phoenix, AZ, USA