1.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 106,257 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Ford Escape. The contact stated while attempting to close the door, the door failed to latch securely. The driver's side rear door ajar warning light was illuminated. The vehicle was taken to the dealer and diagnosed with door latch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.
- Chardon, OH, USA
The contact owns a 2015 Ford Escape. The contact stated that the rear driver-€™s side door failed to latch after multiple attempts to close the door. The contact wrapped a bungee cord around the door and drove the vehicle to a dealer. The contact was informed by the dealer that her vehicle was included in NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and the vehicle was left overnight for the repair. The next day, the contact received a call from the dealer and was informed that the recall repair would not be performed due to damage to the front driver-€™s side door. The contact stated that an attempt to break into her vehicle had been made months prior which left a hole right above the front driver side door handle. The contact was provided an estimate to repair the damage so that recall repair could be performed. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 117,400.
- Miami, FL, USA
The contact owns a 2015 Ford Escape. The contact stated that the doors would not latch. The failure occurred twice. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 24,000. VIN tool confirms parts not available.
- Federal Way, WA, USA
- Elizabethton, TN, USA