10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,680 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving around 40mph, vehicle cut off and displayed a message: Transmission not in park. After pulling over and restarting vehicle, the volume on radio moved up and down on its own while transmission in the parked position. Later that day vehicle cut off within 30 seconds of using remote starter. Dealer unable to duplicate problem or find any diagnostic codes.
- Sterling Heights, MI, USA
I was traveling 60 mph when the engine started shaking violently, I lost the ability to accelerate and the check engine light came on with an error message of "engine fault". once I made it to the side of the road, the engine idled down to 400 and shut off. I tried to crank it up again and the engine immediately started jumping violently. Vehicle was towed to the Ford dealership and they said it was recall 16B32.
- Winnabow, NC, USA
Was driving and vehicle began shuddering violently and service engine now came on and vehicle engine died. Thank goodness I was not on the highway yet and four people helped to push me out of the way.
- Hickory, NC, USA
While driving at highway speeds (roughly 70 mph) my vehicle completely turned off with no warning and said "engine fault. Service now". by the grace of god I did not get rear ended. I successfully restarted the vehicle and made it home. The same thing happened the next morning, this time on city streets going roughly 20 mph during rush hour. Against, I was beyond lucky to have not gotten injured or worse and there was no warning again.
- Charlotte, NC, USA
The contact owns a 2016 Ford Escape. The contact stated that after the air conditioner was activated, the dashboard vibrated and an abnormal noise emitted from the vehicle. The vehicle was taken to the dealer where the technician informed the contact that there was an hole from which rodents entered and destroyed the fan. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,900. The VIN was not provided. Updated 10/13/16
- Rapid City, SD, USA
I purchased a 2016 Ford Escape in January 2016 on 8-2-16 I was on my way to work all of a sudden my car slowed down in traffic a then stopped. Make a long story short I made it to work Ford sent a tow truck to my job to pick up me and my truck
- Alsip, IL, USA
Takata recall. Dashboard cluster. All dashboard instrument not work. Signal for door gas seatbelt speedometer. The vehicle was in motion and dashboard when dead.
- Bronx, NY, USA
We didn't have the vehicle three weeks and had to have it towed to the dealership due to not starting. They had the vehicle for a week and couldn't figure it. They cleared the code, after keeping it for week. 6 days later it was towed for the issues, they currently still have the vehicle and they say they are not sure why it's happening. They can't get it to throw the codes, it works fine for them. Both time we went out to start the car after it sitting in the garage over night.
- Fort Wayne, IN, USA
Periodically (couple times a week), the rear camera view does not turn off when the car is in drive. During the day, the fault means temperature, audio and navigation controls can't be used and the constant rear camera view in the center of the dashboard is distracting when the car is in forward motion. At night, the fault is dangerous because the glare of headlights from following cars dominates the large center of the internal controls. Several attempts by the dealership (to reset, reboot, update software) have not resolved the problem.
- Lake Oswego, OR, USA
Brought 2016 in November 2015 and check engine light was on and off on streets or highway and stayed on always. Truck been in the shop since 3/22/16 til 4/13/16 than 4/19/16 til date. Reasons replaced computer PCM, repaired wire twice, replace chips, replace wire again. Mccarthy Ford and regional manager not good with follow ups or good faith agreement.
- Chicago, IL, USA
- Tulsa, OK, USA