6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,200 miles

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problem #1

Jul 282023

Escape

  • 9,200 miles
The contact owns a 2018 Ford Escape. The contact stated that when starting the vehicle, it would vibrate and shake. The starter would fail to successfully start the vehicle intermittently. The vehicle was taken to the dealer who diagnosed that coolant leaking into the engine causing the engine to fail. The engine needed replacement. The failure was related to Service Bulletin NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment) however they were 7,000 miles outside of the mileage limitation to receive the repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that they did not meet the requirements of the Service Bulletin. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 92,000.

- Davenport, IA, USA

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