10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
24,315 miles

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problem #340

Mar 012024

Escape

  • miles
My check engine light came on and I brought my 2018 Ford Escape to a mechanic. I then learned that coolant was leaking into the engine and causing the spark plugs to misfire. Ford had a bulletin on this issue but refused to perform any repairs on it (they recommended a full engine replacement). I contacted both Ford's customer service line and spoke to the service department at the dealership. Both said they could do nothing to help. I researched this issue and discovered that it is common in this make and model. I do not wish to pay the $10,000 it would cost to replace the engine on my own. I fear that this vehicle may overheat and fail for me on the highway with the loss of engine coolant or the misfire of the spark plugs.

- Burnsville, MN, USA

problem #339

Feb 012024

Escape

  • 110,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and a burning odor was detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the water pump and timing belt; however, the failure recurred. The vehicle was then taken to the dealer, where the spark plugs were replaced, but the failure persisted and the vehicle hesitated to restart. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the VIN was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle exceeded the mileage limitations. The failure mileage was approximately 110,000.

- Arcadia, OK, USA

problem #338

Jun 012023

Escape

  • 75,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was experiencing hard shifts and the transmission was slipping. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The vehicle was taken to an unknown dealer, but the failure could not be duplicated. The vehicle was taken to another dealer, where it was diagnosed that an unknown transmission part had failed, but the vehicle was not repaired. The vehicle was taken to a transmission specialist, where the transmission fluid was flushed, and the failure ceased. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the transmission specialist, where it was diagnosed, and the contact was informed that the transmission fluid was abnormally dark. The transmission specialist replaced the valve control assembly, the solenoid valve blocks, the clutch drum 3-4-5. Additionally, the transmission fluid was flushed, and the transmission was reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer for repairs to reimbursed. The failure mileage was approximately 75,000.

- Arvada, CO, USA

problem #337

Feb 022024

Escape

  • miles
Coolant leaking into engine

- Killingworth, CT, USA

problem #336

Feb 052024

Escape

  • miles
Car is experiencing coolant intrusion into cylinder of engine. Ford dealership in Orlando Florida is saying engine needs to be replaced. I'm reading that this issue is very common with this car. It was a safety hazzard for us because the car was running rough on a very busy highway. Had it towed to dealership.

- North Ogden , UT, USA

problem #335

Feb 232024

Escape

  • miles
The flex plate cracked in four places. I have images showing the cracks on the flex plate. The problem was confirmed by an independent service center. There were no warning lamps or messages, only a percussive tapping sound caused by the cracked flex plate. This issue could cause loss of control of the vehicle leading to an accident.

- Beavercreek, OH, USA

problem #334

Feb 012023

Escape

  • 100,000 miles
The contact owns a 2018 Ford Escape. The contact stated that the vehicle had experienced rough idling, with white smoke coming from the exhaust. The check engine warning light remained illuminated while driving. The vehicle was examined by the local mechanic who determined there was coolant inside the cylinder #3, which caused severe engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and the local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

- Knoxville, TN, USA

problem #333

Feb 102024

Escape

  • miles
I have ford escape 2018 S and I bought the car from koons ford silver spring MD. It is unfortunate whenever I drive the car for long hours ; suddenly the acceleration declines and the vehicle loose its power. And a strange click sound comes up and the check engine light on. Once I parked the car and the car cool down --the warning system disappear. I tried to contact the dealership and I was told my vehicle is not on recall list despite my vehicle have the same symptom--I bought this car very expensive and handle it with care and the car has only 5900 miles on it. Appreciate if you guys could investigate the case.

- Silver Spring, MD, USA

problem #332

Feb 182024

Escape

  • miles
COOLANT LEAKING INTO ENGINE - I've owned this car for exactly 6 years tomorrow (2/20/24). It has 106k on the odometer. It's almost paid off and Ford tells me the coolant issue will be $10k to repair which is more than the car is worth, more than I owe on the car. They'll give me $500 to salvage it. Ford knows about this issue but won't cover it because my car is over 80k. Ridiculous. I will never buy another Ford product again.

- Knoxville, TN, USA

problem #331

Feb 082024

Escape

  • miles
this car had an engine light go off and there was a cylinder 2 misfire. When I brought it into the dealership they said that there is a known issue that the coolant is intruding into the motor. Ford knows about this as a problem and has a faulty design and avoided telling people about it. I only realized the thousands of people who are being put at risk of the engine blowing while driving it down the road. My car was not the only one at the dealership with the same exact problem. These cars need to be recalled and corrected

- Pilot Mountain, NC, USA

problem #330

Jan 142024

Escape

  • miles
Prior to this, my had no issues and I had been driving it all day. When coming home from some errands, the engine light suddenly came on and and then my car began shutting off on the highway. We were in the middle lane with cars going 70 miles a hour with no power in our own car, putting us in extreme danger. We were able to get it to the side of the highway and go through a series of starting it, having it run for a mile or so, and then having the engine shut down again. We were able to get it to a Ford dealership and it was inspected. Our garage immediately knew to look at the coolant cylinder to see if it was cracked and leaking as they have seen this issue multiple times. It was, in fact, cracked and coolant was leaking into our engine. Both a Ford representative and the dealership confirmed this is an issue with multiple of these engines but no recall has been enacted. They suggested we write a complaint to the National Highway and Traffic Safety Administration.

- Howell, MI, USA

problem #329

Jan 102024

Escape

  • miles
Coolant intrusion into motor. Coolant leak causing multiple misfires and my vehicle to lose power while driving and not to over 30mph. I have had the spark plugs, injectors, and coil packs all changed and problem persisted. Taking my car back to mechanic a test was done and there is coolant in the pistons.

- Lexington, NC, USA

problem #328

Feb 012023

Escape

  • miles
Coolant has leaked into my engine block causing damage to the engine. I have brought my car into the dealership on 3 different occasions with the same issue only to be told that something else was wrong with my vehicle. The first time I brought my vehicle in, it was covered (unknown to me) by a special service bulletin. I believe that I was intentionally misled so that the repair would not have to be covered. The first incident was on or around 2/1/23, the second incident was on or around 5/1/23, the third around 10/1/23 and most recently on 2/13/24

- Barnum, MN, USA

problem #327

Jan 082024

Escape

  • miles
I bought this car 8 months ago and one day it just wouldn-??t start. the coolant leak has caused my engine to quit. I cannot afford to replace the engine, especially when ford knows this is an issue. My extended warranty also won-??t cover it, the dealership said this is fords issue and they need to cover it. Ford has not issued a recall even though there is a service bulletin about it.

- Norwich, CT, USA

problem #326

Feb 042024

Escape

  • 100,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light started flickering and the vehicle vibrated and lost motive power upon depression of the accelerator pedal. The contact inspected the engine and discovered white rust on the spark plugs. The vehicle was taken to an independent mechanic where a diagnostic machine showed an engine misfire in engine cylinders #3 and #4. Upon further inspection, the mechanic discovered coolant intrusion into engine cylinders #3 and #4. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Saint Cloud, FL, USA

problem #325

Feb 042024

Escape

  • 100,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light started flickering and the vehicle vibrated and lost motive power upon depression of the accelerator pedal. The contact inspected the engine and discovered white rust on the spark plugs. The vehicle was taken to an independent mechanic where a diagnostic machine showed an engine misfire in engine cylinders #3 and #4. Upon further inspection, the mechanic discovered coolant intrusion into engine cylinders #3 and #4. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Saint Cloud, FL, USA

problem #324

Jan 302024

Escape

  • miles
While driving on the highway on [XXX] at normal highway speed, the instrumental panel suddenly displayed a warning to pull over and shut-off the engine. There were no prior indications of a malfunction. My daughter was alone on the highway shoulder with a car that instructed her to pull over and shut off the engine. After about 15 minutes, the car was restarted and driven to a near-by tire store. They noticed the coolant system was very low on coolant and topped it off. The next day, it was driven to Bob Maxey Ford in Howell, MI, where the codes P0217 (coolant over temp), P0303 (#3 misfire), P0316 (misfire on start), P1285 (cylinder over temp), P1299 (protection activated), P2601 (coolant pump A control circuit) were retrieved. The car has about 51K miles on it. That info was conveyed to Ford and authorization was quickly given by them to perform the engine block and head replacement process under the extended powertrain warranty I purchased when I bought the car. This is my 2nd occurrence with this failure mode with Escapes. The first occurred on a 2013 1.6 liter Escape in 2021 [XXX] ) with about 56K miles on it. I did not have warranty coverage and scrapped the car for $2700 (with good engine worth about $8K) since the remedy was more money that the car's worth. I think Ford should extend powertrain warranty coverage at no cost for all potentially affected Escape owners and refund the money paid by consumers to buy the extended coverage on potentially affected vehicles. Ford knew of this potential defect and its effects and was slow to fix it and by doing so exposed thousands, maybe hundreds of thousands, of people like me to deal with the mess they created and allowed to continue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Livonia, MI, USA

problem #323

Feb 012024

Escape

  • miles
We purchased our 2018 Ford Escape used with 88,000 miles. At around 96,000 miles the check engine light came on and it threw the P0302 code for a misfire on cylinder 2. We took the car in to Greene Ford Co. in Gainesville, GA. They replaced the coil pack and sparkplug and the car ran well for ~10,000 miles before the check engine light came back on and the car started to sputter and run rough. Took it back to the Ford dealer and they informed us the cylinders were full of coolant and there was a leak allowing coolant to flood the engine block. They said the block was damaged and we would need to purchase a whole new engine. They also told us this was a very common complaint with certain Ford SUVs made in the late 2010s. Our car is completely unsafe to drive now and it almost left my wife stranded on the side of the road (luckily she was able to coast into the Ford dealership). Ford has known this is a problem for almost two years and has refused to do anything about it. This is dangerous and Ford should be required to pay for the repairs to a faulty engine they have install in thousands of cars.

- Oakwood, GA, USA

problem #322

Jan 242024

Escape

  • miles
Cylinder 3 cracked, needs a new long block. Car is at 100k miles. Needs a new engine.

- Lititz, PA, USA

problem #321

Jan 202024

Escape

  • miles
High engine temp notification came on, car would not accelerate. I pulled over and had it towed to the dealer. The dealer said the engine had a coolant intrusion so a new short block is needed. My warranty company denied my claim for the short block claiming this was a recall with ford [XXX] ). Ford confirmed this was a VIN specific customer satisfaction program, and confirmed my VIN was not issued [XXX] and it is not included on my VIN. The warranty company refuses to pay since all 2018 ford escapes should be under [XXX]. Now I have a 10,000 engine repair estimate and ford or the warranty company will not replace my engine. I want to know why my VIN was left off [XXX] since it-??s the same year and same manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Minneapolis, MN, USA

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